This page applies to an earlier version of the AppDynamics App IQ Platform.
See the latest version of the documentation.

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If you have lost the AppDynamics root user password for your installation and need to reset it, follow these steps:

  1. From the command line, change to the Controller's bin directory. For example, on Linux:

    cd <controller_home>/bin
  2. Use the following script to log in to the Controller database of the Controller;
    • For Windows: controller.bat login-db
    • For Linux: sh controller.sh login-db
    You should see a MySQL prompt.
  3. At the MySQL prompt, enter the following SQL command to get root user details:

    select * from user where name='root' \G;
  4. Use the following SQL command to change the password: 

    update user set encrypted_password = sha1('<NewPassword>') where name = 'root';

    The hash for the password will be upgraded to PBKDF2 when you log in.

For information on setting the database root user password, see Controller Data and Backups

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