You have several methods for controlling when screenshots are taken. The following section lists the settings for disabling/enabling and taking screenshots.
Screenshot Control Settings
The table below lists the different settings for screenshots, the user tasks required for the settings, and a description of what the settings accomplish. Screenshots are enabled by default for the Mobile Agent, so you do not need to enable screenshots with the iOS/Android SDKs.
|Screenshot Setting||User Tasks||Result|
|Disable Screenshots From Being Taken|
Perform one of the following:
Only Disable Screenshots with the iOS/Android SDK
Screenshots are globally disabled. The Controller UI cannot override the Mobile Agent setting.
Only Disable Screenshots with the Controller UI
The Controller will disable screenshot capture in the Mobile Agent.
|Enable Screenshots||The Mobile Agent can take screenshots, and the Controller UI will display them in the session results.|
|Enable Screenshots - Manual Screenshots (Wi-Fi)||You call the Mobile SDK to take screenshots. The screenshots are only uploaded to the Controller when the device is using Wi-Fi.|
|Enable Screenshots - Automatic Screenshots (Wi-Fi)|
Screenshots are automatically taken periodically. The screenshots are only transmitted when the device is using Wi-Fi.
|Enable Screenshots - Manual Screenshots (Wi-Fi / Cellular Data)||You call the Mobile SDK to take screenshots.|
|Enable Screenshots - Automatic Screenshots (Wi-Fi / Cellular Data)||Screenshots are automatically taken periodically.|