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This page applies to an earlier version of the AppDynamics App IQ Platform.
See the latest version of the documentation.


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To troubleshoot complex issues in web downloads, it can be helpful to have the download process tracked in an HTTP Archive (HAR) file, an archival format for recording HTTP transactions. You can create a HAR file using either Chrome or Firefox.

Using Chrome

  1. Use Chrome to open the web page you are interested in.
  2. Either use View -> Developer -> Developer Tools or right click on the page and select Inspect Element.  Chrome's Developer Tools opens at the bottom of the screen.

  3. Select the Network tab and click the red record button.
  4. Refresh the page and wait until it loads completely.
  5. From the Network tab, right click and select Save as HAR with Content.

  6. Give the file a useful name and save it somewhere easy to locate.

Using Firefox

  1. Use Firefox to open the web page you are interested in.
  2. Navigate to Tools > Web Developer > Network to open the Network tab.
  3. Refresh the page or click on a link to start capturing the traffic from the browser to the server.
  4. From the Network tab, right click and select  Save All As HAR.
  5. Give the file a useful name and save it somewhere easy to locate.