This documentation mentions features that are currently in the early access phase. Cisco AppDynamics makes no warranties regarding these features, including performance, quality, or availability, and reserves the right to change the features and its documentation including the content herein at any time before making them generally available as well as never making them generally available. Any buying decisions should be made based on features and products that are currently generally available.

  1. Understand Unified Observability Experience
    2.   
  2. Integrate SaaS Controller with Cisco Cloud Observability
  3. Configure Java Agent
    4.   
  4. Configure the OpenTelemetry Collector to Push Log Records to Cisco Cloud Observability

  5. Troubleshoot with Application Logs

After the AppDynamics SaaS and Cisco Cloud Observability integration, you can view the logs from Log Explorer in Cisco Cloud Observability UI. This gives the log details, which helps you to resolve the issue with your application setup without having to look at multiple places for the information.

When the logs are sent to Cisco Cloud Observability, individual log messages are correlated with specific entities in your environment, providing greater search capabilities and faster troubleshooting.

For Early Access Program, the Accounts team will perform the integration between AppDynamics SaaS and Cisco Observability Platform tenants. Please contact your Accounts team for integration.

Before You Begin

Ensure that you have:

  • enough Controller licenses to cover the usage within the applications on which you require to enable this feature. 
  • the Controller version >= 23.11.0.
  • Cisco Cloud Observability license and Cisco Observability Platform tenants.
  • granted access to a user who should be part of both the SaaS Controller and Cisco Observability Platform tenants.
  • informed the Accounts team about the SaaS Controller tenants details from which you want to check the logs.
    The Accounts team integrates the SaaS Controller tenants with Cisco Observability Platform tenant. 

  • specified the coexistence.log.enabled : true setting in the Administration Console.
    The AppDynamics Accounts team enables this setting.

Next Steps