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This page covers release information for Splunk AppDynamics Accounts Administration and Licensing features and enhancements. 

When there is an update to an artifact, you can find the new version numbers in the tables shown in the Splunk AppDynamics Downloads Portal.

Account Management Portal

  • The Account Management portal provides easy access to university subscriptions, professional services, community, and support contracts associated with your account. 
  • All users of a license have the ability to configure and view all data. This release does not support more granular access control.
  • Expand a license to see your tenant's licensing tier, which is based on your tenant's current token count. The licensing tier determines your tenant's rate limits. 
  • The Projection tab provides current and future token consumption estimates, which help you to verify that you have enough tokens to cover future usage. It also provides an estimation of how many additional tokens you may need, in the event of a shortfall, to ensure continuous monitoring for the current license unit anniversary period. See Manage Licenses.
  • Review your license usage limit on a per-tenant or per-entitlement basis. Overage Pool lets you view license overage utilization by month, anniversary, or a custom time window. 

May 2024 Release

Category

Summary

Release Date

User Management

User Management no longer supports the AppDynamics as the Identity Provider (IdP) for authenticating new users. You can use the following IdPs to authenticate new users.

  • Cisco Customer Identity (CCI)
  • Your own Identity Provider (IdP) 

Existing users can still use the AppDynamics IdP to access Controller and Observability Platform tenants, but they will no longer be able to access Cisco resources such as support tickets, Cisco U., and the Cisco Community.

Users authenticating with CCI as the IdP, however, can access support tickets, Cisco U., and the Cisco Community. Existing users can still use AppDynamics as the IdP to authenticate, but they, however, will not be able to access support tickets, Cisco U., and the Cisco Community.

May 15, 2024
Access Management

Cisco AppDynamics administrators can now view and search the permissions descriptions for default and custom roles. This helps administrators more efficiently assign the correct roles to users and Service Principals.

May 15, 2024

January 2024 Release

Category

Summary

Release Date

Account Management

Administrators of both Cisco AppDynamics and Cisco Observability Platform can connect SaaS and on-prem Controller instances with the Cisco Observability Platform tenants from the Cisco AppDynamics Account Management Portal.

The Accounts Overview page indicates when tenants are connected to each other with a label that displays the tenant ID of the linked tenants when hovered over. See Unified Observability Experience.

January 31, 2024
User Management

Administrators can bulk-create and assign users to Cisco Observability Platform tenants. See Manage Users.

January 31, 2024

November 2023 Release

Category

Summary

Release Date

Access Management

Administrators can add users belonging to another company to Observability Platform tenants. The Administrator will be able to identify guest users, assign them to roles, change their access, or revoke their access just like a user from the same company. The guest user, in turn, will get invites to use the tenant, see the tenants they have access to, view their profile, and access resources granted to them. 

November 28, 2023
License Usage

Company and License Admins can view monthly license unit usage for Observability Platform tenants. They can also view overages and license usage projections for the month.

November 29, 2023

October 2023 Release

Category

Summary

Release Date

Access ManagementLicense Admins automatically get Tenant Admin capabilities for Observability Platform tenants when assigned as Primary Contact during provisioning and when delegated by the Company Admin.October 30, 2023

July 2023 Release

Category

Summary

Release Date

Access Management

Custom Roles for Observability Platform Tenants

Account and Tenant Administrators can now create custom roles from the Account Management Portal to fine-tune user and Service Principal permissions for Observability Platform tenants. See Manage Custom Roles for Tenants.

July 31, 2023
Access Management

Cisco Customer Identity for Authentication

Company and Tenant Administrators can select Cisco Customer Identity as the method to authenticate users signing in to any Splunk AppDynamics product. If Cisco Customer Identity was selected for authentication, the user will be redirected to the Cisco Identity Provider (IdP) when signing in.

This integration of Cisco Customer Identity with the Account Management Portal makes it easier for users to access Splunk AppDynamics because they can reuse their existing Cisco Identity and don't need to create a separate account or remember separate credentials.

July 31, 2023

June 2023 Release

Category

Summary

Release Date

Access Management

Tenant Administrators can using auditing to monitor and review user actions, identify potential security risks, adhere to compliance standards, gain insight into user behavior, and troubleshoot issues.

See Auditing.

June 26, 2023

May 2023 Release

Category

Summary

Release Date

Account Management

Splunk AppDynamics has made it easier for administrators to provision users by improving the SAML configuration with the following changes:

  • Administrators can first add the Splunk AppDynamics information to the Identity Provider, eliminating the need to go back and forth between the IdP and Splunk AppDynamics. They can still add the IdP information to Splunk AppDynamics first and then choose the flow to set up the SAML configuration.
  • If the SAML federation is active, Administrators can generate a link that enables users to provision their accounts (read-only) with access to the Community and training. This generated link, referred to as a JIT-provisioning link, saves time and effort for both administrators and users. Administrators, however, can still manually create user profiles instead of using the JIT-provisioning link.

See Configure Single Sign-on Through SAML.

May 8, 2023

October 2022 Release

Category

Summary

Release Date

Account Management

Splunk AppDynamics has made it easier for administrators to provision users by improving the SAML configuration with the following changes:

  • Administrators can first add the Splunk AppDynamics information to the Identity Provider, eliminating the need to go back and forth between the IdP and Splunk AppDynamics. They can still add the IdP information to AppDynamicsSplunk AppDynamics first and then choose the flow to set up the SAML configuration.
  • If the SAML federation is active, Administrators can generate a link that enables users to provision their accounts (read-only) with access to the Community and training. This generated link, referred to as a JIT-provisioning link, saves time and effort for both administrators and users. Administrators, however, can still manually create user profiles instead of using the JIT-provisioning link.

See Configure Single Sign-on Through SAML.

May 8, 2023
Accounts ManagementYou can now filter the Tenant user list by assigned Tenants using the Filter panel. See Create and Manage Users.November 19, 2022
License Entitlements

Enterprise Edition for SAP Solutions is now available for Infrastructure Based Licensing (IBL) customers, offering product implementation for provisioning and onboarding. See License Entitlements and Restrictions.

October 6, 2022
License Entitlements

You can now purchase additional Extended Cloud Storage SKUs if you need more browser, mobile, log, or business transaction data storage. See Extended Cloud Storage SKUs.

October 28, 2022
Account ManagementThis release includes several updates to the Account Management Portal. Account administrators can now:
  • Assign a role to multiple users at once. 
  • Update the Authenticated by field for multiple users at once.
  • Assign a default role to a service principal.
  • Filter users by licenses or authenticator.
October 29, 2022
Account ManagementAdmins can now assign OOTB security roles to multiple users at once.October 26, 2022
Account ManagementAdmins can now assign OOTB security roles to a Service Principal.October 26, 2022
Account ManagementAdmins can now filter the list of company Cloud Tenant and Controller Tenant users by their assigned Tenants.October 26, 2022
Account ManagementAdmins can now assign OOTB security roles to a Service Principal.October 26, 2022

September 2022 Release

Category

Summary

Release Date

Account Management

The Account Management portal supports creating multiple users at once for your Cloud or Controller Tenant. See Manage User Accounts.  

September 20, 2022
Account Management

View and download statements of current and past license usage on the Account Management portal. See Manage Licenses.

September 20, 2022
LicensingIncludes a fix to the License Service that was preventing the Analytics Agent from sending data to the Events Service.September 22, 2022

August 2022 Release

Category

Summary

Release Date

Account ManagementAdmins can now assign Configuration Manager and Troubleshooter roles to users or auto-assign users to the Tenant role. See Assign Cloud Tenant Roles. See Assign Cloud Tenant Roles.August 29, 2022
Account ManagementAdmins can assign licenses and Tenants to users in bulk. See Manage User Accounts.August 29, 2022
Account ManagementAdmins can assign out-of-the-box access policies through the Cloud Tenant Roles page in the Account Management portal. See Assign Cloud Tenant Roles.August 29, 2022
Account ManagementYou can set notification preferences through your profile settings. See Profile Summary and Management.August 29, 2022

July 2022 Release

Category

Summary

Release Date

Account Management

This release includes the ability to create multiple users at one time. See Manage User Accounts.

July 10, 2022

Account Management

This release includes the ability to access, view, and print current and historical license usage statements.

July 26, 2022

June 2022 Release

Category

Summary

Release Date

Account Management

This release includes single sign-on access for account management. Splunk AppDynamics now enables all AppDynamics IdP-managed users to access all authorized Splunk AppDynamics products and services from any entry point and navigate to any other service or Controller Tenant without entering their password again. This enhancement includes a slight change to the sign-in screen.

June 1, 2022

Known Issues and Limitations

Customer Onboarding and Startup

  • Every user has the ability to configure and view all data. This release does not support more granular access control.

  • Service Provider-initiated SSO is not working (does not redirect to your identity provider), so you can't auto-federate users into your account. Workaround: On the Account Management Portal, assign your identity provider to each user through Access Management > User Management >View User > Authenticated By > My IdP.