Integrate and monitor Accedian Skylight as follows:

Generate the Accedian Skylight Authorization Bearer Token

Accedian Skylight users with all roles can generate the authorization bearer token. However, if a user with the Portal role generates the token and saves it in Splunk AppDynamics, the content of the Accedian Skylight Analysis view is not visible to the users.

  1. Launch a terminal and run the following command:

    curl -X POST \
   https://<tenant-name>/api/v1/auth/login \
   -H 'Cache-Control: no-cache' \
   -H 'Content-Type: application/x-www-form-urlencoded' \
   -d 'username=<tenantUsername>&password=<tenantUserPassword>' -v
    CODE

    This prints the authorization bearer token. For more information, see Accedian Skylight documentation.

  2. Copy or make a note of the bearer token.

Integrate Splunk AppDynamics with Accedian Skylight

You must have an administrator role in Splunk AppDynamics to enable the integration for the first time.

Log in to Splunk AppDynamics and perform the following steps:

  1. Click the gear icon at the top-right corner of the Home page and select Administration.
    You need administration permission to access this page.
  2. Under Integrations > Accedian Skylight, turn on the Enable Accedian Skylight Integration option.
    When you enable the integration, you agree to the terms and conditions of the integration.
  3. Specify the tenant URL. For example, https://<tenant-name>.analytics.accedian.io

  4. Specify the bearer token under Authorization Token that you created in the previous section.

    Splunk AppDynamics uses the bearer token to create a long-lived token in the backend. This token is valid for one year. Splunk AppDynamics does not save the bearer token that you specify.

  5. Click Save.

Tag a Session in Accedian Skylight

To tag a session, copy the App Key of the application in Splunk AppDynamics and use it in Accedian Skylight.

  1. Navigate to User Experience > Browser Apps.
  2. Copy the App Key, which is displayed next to the application name.

Log in to Accedian Skylight and create a custom metadata key:

  1. Navigate to Settings > Metadata.
  2. On the Session tab, click Add category, and paste the App Key you copied in Splunk AppDynamics.

  3. Replace the hyphens in the App Key with underscores, and save the changes.

    Hyphen is not a supported character in the Accedian Skylight metadata model. Hence, you cannot use hyphens in the metadata keys. However, metadata values support hyphens. Also, note that the uppercase characters change to lowercase.

    For example, if the Splunk AppDynamics App Key is SH-AAB-AAF-DUM, then the Accedian Skylight custom metadata key must be SH_AAB_AAF_DUM.

    However, the Accedian Skylight custom metadata value is the same as the Splunk AppDynamics App Key (SH-AAB-AAF-DUM), which contains hyphens.

Tag the session:

  1. Navigate to Inventory > Sessions, and select the session that you want to tag.
  2. Click + on the Custom metadata panel.
  3. On Add Metadata, search for the metadata value (SH-AAB-AAF-DUM, in this case) you created previously.
  4. Add the metadata value.

Monitor Accedian Skylight Data in Splunk AppDynamics

To view and monitor the Accedian Skylight data in Splunk AppDynamics, you must first add the widget:

  1. On the Splunk AppDynamics Controller, navigate to User Experience > Browser Apps.
  2. Select <application-name>. 
    This displays the Browser App Dashboard page.
  3. Under Overview, click +.

  4. Under Widgets, click Accedian Skylight Insights.

When the widget is added, it displays the Accedian Skylight alert events data. For more information about alerts, see Accedian Skylight Alerting Overview.

The graph on the widget displays the number of alert events. By default, both raised and cleared alert events are displayed on the graph. Click the filter icon to apply filters on policies and sessions and view the granular alert events time series. You must select at least one session or one policy to apply the filter. You can also use the Group By dropdown to group the time series by either sessions or policies.

If there are no alerts, a flat line is displayed. Click the Clear icon to remove the filter. Click Accedian Skylight on the top-left corner of the widget to navigate to the Accedian Skylight Analysis view, which displays the details of all the sessions.

You can filter a maximum of ten sessions and ten policies at a time.

The tabular section in the widget lists the following details for a given time range:

  • Policy Name
  • Session Name
  • Metric
  • Alerts Raised
  • Alerts Cleared
  • Hyperlinks to view in Accedian Skylight. When you click a link, it navigates you to the session detail view in Accedian Skylight.

Build Dashboards Using Dash Studio

You can create dashboards of Accedian Skylight data on the Dash Studio tab under Dashboards & Reports. Currently, you can build Accedian Skylight dashboards with the Time Series, Metric Number, and Gauge widgets. Unlike the Accedian Skylight Insights widget on the Browser App Dashboard page, there is no limit on the number of sessions and policies that you can add.

On the Time Series widget, you can add multiple queries to fetch data of more than one application. You cannot add multiple queries on the same Metric Number or Gauge widgets. If you want to add another query, add another Metric Number or Gauge widget.

This release does not support sharing Accedian Skylight public dashboards.

You can navigate from the widget to Accedian Skylight with a single click. To achieve this:

  1. Select the widget and click SINGLE CLICK ACTION under Widget Properties.
  2. Specify the following details:
    • Destination Type: Select URL.
    • Destination URL: Specify the URL of the Accedian Skylight portal.
    • Show in: Select Current page or New Window.

Now, in the View mode, click the Drilldown icon to navigate to Accedian Skylight.

You will be prompted to specify the login credentials of Accedian Skylight.

If you face any issues on the Accedian Skylight portal, you can contact support. Click the chat icon on the bottom left corner and click Send us a message.