Accedian Skylight provides a highly scalable network service assurance solution using performance probe monitoring. You can use the probes to monitor critical networks, such as networks that support mission-critical and latency-sensitive applications and services.

Cisco AppDynamics integration with Accedian Skylight provides insights into the health of your critical networks in the context of browser applications.

Benefits of the Integration

The integration leverages alert data from Accedian Skylight to identify if the end-user application performance is impacted by issues on the critical network path. When you use Cisco AppDynamics, ThousandEyes, and Accedian Skylight together, you get comprehensive insights into application performance, internet connectivity between the user and the application, and the critical network that connects the application data center to the internet.

Use Case: Identify ​the cause of the impact of end-user application delivery

Whenever there is a high end-user response time in an application, you can quickly identify whether the application issue is caused by a critical network issue. Observe Accedian Skylight alert events data in the Browser RUM context and determine the cause of the affected applications.

Consider that you have received an alert indicating a surge in the end-user response time for an application. You can then:

  • navigate to Browser RUM and validate the surge in the end-user response time.
  • in the Accedian Skylight Insights widget, observe multiple peaks in raised alerts around the same time as that of the end-user response time.​
  • use the details table to identify which policy and session are most affected.​
  • apply a filter using the affected policy and session name, and correlate the peaks with the end-user response time. You can deduce that the problem lies in the private network.​
  • navigate to Accedian Skylight using the hyperlink and troubleshoot.

License Requirements

To activate the integration, you need an active license of any of the following EUM licenses and an active Accedian Skylight license: 

  • Real User Monitoring (SaaS)—Peak Edition
  • Browser Real User Monitoring (SaaS)—Peak Edition 

For the license entitlements, see License Entitlements and Restrictions.

You require one of the EUM licenses to activate the integration. However, the integration does not consume any extra license units.