This page covers release information for the Cisco AppDynamics SaaS 24.3 release. For product updates, including release dates, support advisories, and end-of-life notices, see Product Announcements and Alerts Home.

When there is an update to an artifact, you can find the new version numbers in the following tables. Version numbers are also displayed in the Downloads Portal.

Agent Enhancements

The following table lists the Agent enhancements included in the 24.3 release.

No results found.

Agent

Summary

Release Version

Release Date
Analytics Agent
ComponentPrevious VersionUpgraded Version
jetty9.4.529.4.54
24.3.0March 21, 2024
Android Agent

There is no 24.3.0 release yet.

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Apache Web Server Agent

There is no 24.3.0 release yet.

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Cisco AppDynamics AWS Lambda Extension for Serverless APM

There is no 24.3.0 release yet.--
C/C++ SDKThere is no 24.3.0 release yet.--
Cluster Agent

The Cluster Agent is upgraded to Golang version 1.22 and the Cisco AppDynamicsOperator is upgraded to Golang version 1.21.7

24.3.0March 28, 2024

Cordova Plugin

There is no 24.3.0 release yet.

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Database Agent

24.3.0

March 28, 2024
Flutter AgentThere is no 24.3.0 release yet.--

Go SDK

There is no 24.3.0 release yet.

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IBM Integration Bus Agent There is no 24.3.0 release yet.--
iOS Agent

There is no 24.3.0 release yet.

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Java Agent

This release fixes an issue for Cisco Secure Application. See JAVA-13530 in Agent Resolved Issues.


24.3.1September 26, 2024
  • Java Agent tags that help you find your agent resources in the Controller UI. See Java Agent Tags.
  • Introduces the max-event-size-per-timeslice node property to limit the number of events reported to Controller.
  • Introduces the enable-eum-bt-duration node property to inject the business transaction duration value in EUM data for HttpServlets.
  • Reports the following metadata to the Controller UI when using Smart Agent.
    • Agent version
    • Agent installation directory
    • Agent configuration directory
    • Smart Agent ID, if Java Agent is monitored using the Smart Agent
    • Operating System
    • Java class path
  • Support for Spring Kafka Listener 3.1.3. See Java Supported Environments.
  • Bug fixes. See Agent Resolved Issues.


24.3.0March 29, 2024

Java Serverless Tracer

There is no 24.3.0 release yet.

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JavaScript Agent

There is no 24.3.0 release yet.

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Machine Agent

  • The autostart_agent flag to install Machine Agent as a non-root user using the Smart Agent. See Install Agents.
  • Option to enable or disable server tags and configure how frequently metric data is collected. This is applicable for AWS, Microsoft Azure, and Kubernetes. See Servers Tagging.
  • Correct labeling for the disk volumes in the Controller UI when Docker visibility is enabled.
  • Bug fixes. See Agent Resolved Issues.
  • Upgrades to the following third-party components.

    ComponentPrevious VersionUpgraded Version
    azul-jre11.6811.70

24.3.0

March 28, 2024
MAUI Agent There is no 24.3.0 release yet.

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Network Agent
  • Minor enhancements and bug fixes.
  • Includes Docker images.
  • Upgrades the following third-party library:
LibraryPrevious VersionUpgraded Version
LuaJIT2.0.52.1
24.3.0March 15, 2024
Node.js Agent

The release is available only on Docker Hub and NPM.

24.3.0March 28, 2024
Node.js Serverless TracerThere is no 24.3.0 release yet.--

PHP Agent

There is no 24.3.0 release yet.

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Python Agent

There is no 24.3.0 release yet.--

Python Serverless Tracer

There is no 24.3.0 release yet.

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React Native Agent

There is no 24.3.0 release yet.

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SAP

There is no 24.3.0 release yet.

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Smart Agent

  • The Python pypy library is upgraded to 3.10.
  • You can now: 
    • Install Smart Agent at any location for Linux by using the Smart Agent Linux Zip. See Get Started.
    • Install Machine Agent and Java Agent using any user and group. While installing the agents as a non-root user, you are required to use the following in the Custom Configuration section of the Agent Management UI:
      • For Java Agent: appdynamics_user and appdynamics_group 
      • For Machine Agent: autostart_agent
        The non-root users can install the Machine Agent using this configuration. However, only the root user can run the agent. See Get Started.
    • Configure the proxy details and log level for Smart Agent. See Get Started.

24.3.0April 2, 2024

Hosted Synthetic Agent

There is no 24.3.0 release yet.

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Private Synthetic Agent

The Private Synthetic Agent (PSA) 24.3.0 docker images are supported on the AMD64 architecture system.

24.3.0

April 1, 2024
Xamarin Agent

There is no 24.3.0 release yet.

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.Net Agent

24.3.0

March 29, 2024


Agent Resolved Issues

No results found.

Key

Product

Summary

Severity Level

Affected Version(s)Release VersionRelease Date

ANALYTICS-15407

Analytics Agent

The agent does not apply the network rule.

MediumAll Version24.3.0March 21, 2024

COSMOSX-1443

Smart Agent

You require to install Smart Agent to use Smart Agent CLI. With this release Smart Agent CLI can be used independently.

High24.2.024.3.0April 2, 2024
COSMOSX-1393Smart Agent

The user and group that was used during the start up of Smart Agent is the user and group that is considered for installing the agents through that Smart Agent.

--24.3.0April 2, 2024

CLUSTERMON-4860

Cluster AgentWhen you uninstrument the Java Agent through Cluster Agent, the application-specific JVM arguments get removed.Medium24.2.024.3.0March 28, 2024

CLUSTERMON-4858

Cluster Agent

Cluster Agent does not map the pod with the container after you restart the container in the pod.

Medium-24.3.0March 28, 2024

CLUSTERMON-4847

Cluster AgentThe Helm chart no longer includes nsToMonitor parameter.Medium24.2.024.3.0March 28, 2024

CLUSTERMON-4867

Cluster AgentThe volumeMount error gets displayed in the operator logs when you auto instrument application without specifying the customSecretName and customSecretKey properties within  the instrumentationRules of cluster-agent.yaml.Medium24.2.024.3.0March 28, 2024

CLUSTERMON-4872

Cluster Agent

There were some intermittent issues related to helm installation when you use an Argo CD set up.

Medium24.2.024.3.0March 28, 2024

DBMON-9449

Database Agent

If you use Oracle Wallet, Database Agent cannot connect to databases.

Medium24.1.024.3.0March 28, 2024
DOTNET-6989.Net AgentThe agent coordinator service causes high memory usage.
High-24.3.0March 29, 2024
DOTNET-7063.Net AgentThe common language runtime metrics and garbage collection metrics are not reported after you reset the agent using the Controller UI.
Medium23.10.024.3.0March 29, 2024
DOTNET-7078.Net Agent

The agents logs the following error multiple times.

Error HttpApplicationBeginEntryInterceptor Reached invalid situation: trying to restore BT to current thread but value is null.

High24.2.024.3.0March 29, 2024
EUMPLAT-4009End User MonitoringRUM license usage displayed in Controller UI varies from the license usage displayed in Accounts UI. Medium

24.3.0

24.4.0

March, 2024
JAVA-12514Java AgentThe URLs are not recorded in the transaction snapshots.Low-24.3.0March 29, 2024
JAVA-12855 and JAVA-12857Java Agent

Excessive permission events in JVM causes causing high memory usage. This issue occurs when using Cisco Secure Application.

High23.11.024.3.0March 29, 2024
JAVA-12907Java AgentSome end user monitoring cookies are not excluded from the business transaction correlation even when the request exclude rule is configured to exclude these cookies.Low-24.3.0March 29, 2024
JAVA-12990Java AgentThe agent does not detect exit calls from Apache HttpClient 5 based applications. This issue occurs when HttpHost is null.High-24.3.0March 29, 2024
JAVA-13530Cisco Secure ApplicationSome Spring Boot applications encounter class loading issues when SecurityManager is enabled. This problem occurs when using JDK11 or above.HighAll Versions24.3.1September 26, 2024
NODEJS-914Node.js AgentThe agent does not report to Controller when disabled and re-enabled using the Controller UI.
Medium23.11.024.3.0March 28, 2024
SERVER-9338Machine AgentUnable to change default configurations while installing Machine Agent using Ansible.
MediumAll Versions24.3.0March 28, 2024
SERVER-9345Machine AgentThe transaction snapshots are not available for the Server Dashboard.
High24.2.024.3.0March 28, 2024
SYNTH-10011Synthetic AgentThe Session Summary window displays a Python 3 package deprecation message when you run the Synthetic jobs in Chrome version 117.Medium-

24.3.0

April 1, 2024

Agent Known Issues

There are no known issues yet for the 24.3 agent releases.

SaaS Controller Enhancements

Product/ComponentSummaryRelease VersionRelease Date
General

This release includes the following bug fixes:

  • CONTRLRDEV-3308
  • LIC-5041

See SaaS Controller Resolved Issues.

24.3.3May 23, 2024
General

The following new metrics are now added to the summary of Network Request Snapshots:

  • Request Time: Displays when the request was made to the EUM Cloud or EUM Server.
  • Received Time: Displays when the request was received by the EUM Cloud or EUM Server.
  • Response Time: Displays when the response was sent from the EUM Cloud or EUM Server.

See Network Request Snapshot Content.

This release includes the following bug fixes:

  • CONTRLRDEV-3171
  • LIC-4974

See SaaS Controller Resolved Issues.

24.3.2April 26, 2024
General

This release includes the following bug fixes:

  • CONTRLRDEV-3049
  • TMNT-7085

See SaaS Controller Resolved Issues.

24.3.1April 4, 2024
Accounts

This release includes the following bug fixes:

  • L4A-20321

See SaaS Controller Resolved Issues.

24.3.0March 26, 2024
Licensing

In the Agent Based Licensing model, the License Summary dashboard is now updated to display new details:

  • Stored: Displays how much data is stored.
  • Overage: Displays how much of the data exceeds the storage limit that led to data loss.

To view the Stored and Overage data, go to Settings > License and check the Data Storage section. See Data Storage.

24.3.0March 26, 2024
Alert and Respond

You can now create health rules to monitor the overage of the event storage and get alerts when storage consumption reaches a specified limit. The following events are monitored for overage:

  • Browser Events
  • Mobile Events
  • Analytics Events

To monitor the overage, select one of the following EUM metrics and create a critical or warning condition for the heath rule:

  • Event Storage Utilized (%)
  • Event Storage Available (%)
  • Event Storage Utilized (GB)
  • Event Storage Available (GB)

See Health Rules Types and Health Rules API.

24.3.0March 26, 2024
General

Starting this release, AppDynamics will be known as Cisco AppDynamics.

24.3.0March 26, 2024
Unified Observability Experience

You can now enable Google Core Web Vitals for Unified Observability Experience. Google Core Web Vitals is a set of metrics that measure the real-world user experience for loading performance, interactivity, and visual stability of the page.

Configure your JavaScript Agent in Cisco AppDynamics SaaS to send the following metrics to Cisco Cloud Observability:

  • Add the Core Web Vitals Widget
  • Update Columns in Pages & Ajax Requests
  • View Session Summary

After you enable Core Web Vitals, the Controller UI of Cisco AppDynamics SaaS displays the Core Web Vitals metrics. For more information, see Configure Google Core Web Vitals for Unified Observability Experience.

24.3.0March 26, 2024
Controller

The jQuery library is upgraded to version 3.7.1.

24.3.0March 26, 2024
License Usage

On the License > Account Usage page, the Real User Monitoring Usage section displays the number of ThousandEyes measurements completed for:

  • BRUM ThousandEyes Network Monitoring
  • MRUM ThousandEyes Network Monitoring
24.3.0March 26, 2024

SaaS Controller Resolved Issues

No results found.

Key

Product

Summary

Severity Level

Affected Version(s)

Release Version

Release Date

EUMPLAT-5598

End User Monitoring

Discrepancy in the license usage data displayed on the Settings > License page for Agent-based licenses.

Low-24.3.0March 26, 2024

ANALYTICS-15709

Controller

Time series charts do not get displayed in ADQL search results for a few event types such as mobile_crash_reports, mobile_snapshots, and so on. 

These series charts do not display even when the query is specifically for getting the time series data.

Low
  • 23.12.0
  • 24.2.0
24.3.0March 26, 2024

CONTRLRDEV-2006

CONTRLRDEV-2340

CONTRLRDEV-2486

Controller

Servers displays unknown health status.

Medium-24.3.0March 26, 2024
CONTRLRDEV-2316Controller

The Controller REST APIs do not work when the application name contains slash (/).

Medium-24.3.0March 26, 2024
CONTRLRDEV-2338Agent Management

The Agent Management UI displays incorrect install time for the Machine Agent.

Medium-24.3.0March 26, 2024
CONTRLRDEV-2422Agent Management

The Type field at Agent Management>Agents>App Server Agents displays Dotnet irrespective of the the specified criteria.

Low23.12.024.3.0March 26, 2024
CONTRLRDEV-2420Controller

Controller connection issues with applications that are based on latest release of C/C++SDK.

High
  • 23.11.0
  • 23.12.0
24.3.0March 26, 2024
CONTRLRDEV-2616Agent Management

The application list is not displayed when you use the Agent Management UI for the bulk disable action.

Medium23.12.024.3.0March 26, 2024
CONTRLRDEV-3049Controller

The Machine Agent does not report data to the Controller.

High-24.3.1April 4, 2024
CONTRLRDEV-2477Controller

The latency issues impact the Controller performance.

High-24.3.0March 26, 2024
CONTRLRDEV-3171Controller

Database connections fail after increasing the storage of Amazon RDS.

High-24.3.2April 26, 2024
CONTRLRDEV-3308Controller

The Servers page timeouts when you select the tags for filtering. This issue occurs when you use the Custom Tag API to add the tags.

High24.3.224.3.3May 23, 2024

DBMON-9816

Database Monitoring

The Controller UI displays an error when you navigate to the Databases page.

Medium

24.3.024.3.0March 26, 2024
LIC-4974LicensingThe Controller UI displays the Agent license request denied notification despite having sufficient licenses.-24.3.024.3.2April 26, 2024
LIC-5041Licensing

The Settings > License > Account Usage page does not display historical data.

Medium24.2.024.3.3May 23, 2024
L4A-20321Accounts

The username is not encoded currently when there is apostrophe.

Medium< 24.3.024.3.0March 26, 2024
TMNT-7085ControllerThe Controller performance flag is disabled.High
  • 24.2.0
  • 24.3.0
24.3.1April 4, 2024

TMNT-7217

Controller

The time series graph widget does not display application server hardware resources metrics data.

Medium

  • 23.12.0
  • 24.2.0
24.3.0March 26, 2024

TMNT-7262

Controller

Some pages on the Controller display Aw, Snap! error on the Chrome browser.

High

23.9.1

24.3.0March 26, 2024

UISVCS-2571

TMNT-6948

Controller

The Controller UI displays blank page unless you reload or refresh the page.

High
  • 23.10.0
  • 23.11.0
24.3.0March 26, 2024

UISVCS-2593

Controller

The dashboard reports do not display Japanese character correctly.

High

23.9.0

24.3.0March 26, 2024


SaaS Controller Known Issues

There are no known issues yet for the SaaS Controller 24.3 releases.

Agent Management Known Issue

Even though the Smart Agent upgrade is unavailable for Smart Agent < 24.4, the Upgrade action under Smart Agents tab is enabled. Therefore, the upgrade flow will fail only after the task is initiated.