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Cisco Cloud Observability
Observability Platform Licensing
For customers starting Cisco Cloud Observability on June 28, 2023 or later, Cisco Cloud Observability is based on
Observability Platform tenant licensing, licensing for Cisco Cloud Observability, and Module licensing. See Cisco Observability Platform Licensing and Entitlements.
Token-based Ingestion
Cisco Cloud Observability uses a Token-based Ingestion model for customers who subscribed before June 28, 2023. With token-based ingestion, each license has a pool of tokens per license unit that allows you to monitor and consume licenses according to your data ingestion.
Splunk AppDynamics SaaS
Splunk AppDynamics SaaS uses both an Infrastructure-based Licensing (IBL) model and an Agent-based Licensing (ABL) model.

Navigation Overview
You can find license usage information by navigating to Entitlements > License Management. This page provides Observability Platform tenant-based and Controller-based license usage information for the current or specified usage cycle:
Controller Licenses
| Observability Platform Licenses
The UI provides a list of all the Observability Platform tenants associated with your account. You can hover over the Observability Platform tenant License Usage data to view the percent of total tokens spent for the usage period. Drill down into the Tenant for detailed usage information.
|
Access License Usage Detail
You can view the details of Observability Platform tenant or Controller Tenant license usage on individual Tenants. Splunk AppDynamics captures usage data in five-minute intervals and aggregates it into larger intervals.
The License Management Details page enables you view the breakdown of your Cisco Observability Platform license usage and monitor the usage over time.
To view the License Management Details page, click on a license from the License Management Overview page.
The Current Usage Cycle The Current Ingestion | |
The Current License Usage At the beginning of each calendar month, the license usage resets to 0. The license usage is determined by the number of Observability Platform tenants, application, and module licenses that you purchased. See Cisco Observability Platform Licensing and Entitlements for details. The License Usage The Projected month-end consumption |
Each subscription license model has a unique display in the UI.
The IBL model offers license packages for Application Performance Management (APM), End User Monitoring (EUM), Application Analytics, and security. Each package includes a combination of Splunk AppDynamics Agents and is based on a single metering unit: CPU Core.
If you purchased Splunk AppDynamics licenses before February 23, 2021, you most likely have licenses in the ABL model. Agent-based Licensing is the original model in which each Splunk AppDynamics Agent is licensed and metered individually.
You can use View Optionsto select a Controller type and status to filter the list.
There are several product families and each family has several products associated with it. Usage is measured differently for each product.
- Select a Subscription to access usage detail for each product associated with the license, including:
- Each Product associated with the selected license.
- The Product Family category.
- The current Usage of the product for a specified usage period.
- The Usage Period in which the product can consume licenses before the usage limit is reset.
The usage periods that display for each product in the detailed usage graphs are set as default time ranges for efficient page loading.
- Select a Product to view:
- The Usage limit.
- The Contract term.
- The Max and Monthly Average usage metrics.
- Total (cumulative) license usage for that product and product family.
For the APM Any Language product, select or deselect the language to view or remove usage data in the graph.
- Click one of the
in the page navigation path
to select a different license or different product within that license.
Only products associated with the chosen license are displayed in the dropdown menu. - Click
to use the Time Range Selector
to adjust the period, date, time zone, and granularity of data you want to view in the graph. There are several predefined time ranges that allow you to view past cycles quickly.
- For certain ABL model products under the Application Performance Management (APM) and End User Monitoring product families, there are two graph types.
You can specify the data granularity and timeframe you want to view in both types.- A cumulative plot line graph for a given usage cycle.
- A non-cumulative plot line graph for the same usage cycle.
- Click
or
to toggle the data display as a line or bar graph.
- Hover over a data point on the graph to view granular metrics
.
If you set a timeframe to less than one month, hourly metrics are available. If you select a timeframe greater than or equal to one month, daily data is available. - When available, select View usage as <metered units> or View usage as license units.
- Viewing usage by metered units displays consumption according to how many events you consumed due to license unit consumption.
Each product has distinct meters on which licenses are consumed. Viewing usage by license units displays how many licenses have been consumed.
The usage data is the same; the x-axis displays the same usage on both graphs, while the y-axis reflects the view you select.License units are always rounded up to the next highest integer because that is the minimum amount you would need for your monitoring.
- Viewing usage by metered units displays consumption according to how many events you consumed due to license unit consumption.
Max and Average Usage Metrics
You can view these metrics reporting for the timeframe you chose in the date range selector UI:
- Max—the maximum usage of all agents aggregated over the chosen timeframe. It is the maximum of all the data points on the graph.
- Monthly Average—the average of all agents reporting usage during the chosen timeframe. It is the average of all the average values on the graph.
For certain products under the Application Performance Management (APM) and Infrastructure Visibility product families, the x-axis is the time frame and the y-axis is the number of license units used.
The APM Any Language product includes multiple agents. Click a corresponding checkbox in the filter bar to drill down into usage for a particular agent (such as Java). Agents that do not report data during the selected timeframe are grayed out in the filter.
You can interpret metrics according to the view:
- When you select all agent types, the maximums and the averages of all agents display reporting usage over the selected timeframe.
- When you select one agent type, the results are restricted to that agent’s data.
- When you select a subset of agent types, the maximums and averages are calculated based only on the agents chosen.
Cumulative Plot Graph
This graph displays the total number of units used during either a usage cycle or a timeframe you choose.
- The y-axis represents the units used, either as the metered unit or as license units.
- The x-axis represents the time period.
For a given usage period, the Usage Overview will show usage as a percentage to display the quantity consumption against your total allocation.
Real User Monitoring, Synthetics Monitoring, and Transaction Analytics are a few examples of products that are metered on a cumulative basis.
Non-Cumulative Plot Graph
This graph plots the usage for a product’s given usage cycle or timeframe and the granularity you select. You can use the non-cumulative graph to help you determine how much of the product is being used at a regular cadence and whether there are spikes in usage.
Hover over a data point on the graph to view granular metrics. You can also view an average data point for the set granularity.
APM Any Language, Server Visibility, and Databases Monitoring are a few examples of products that are metered on a non-cumulative basis.