Download page Support Advisory: Controller Dashboard is blank for SAML users in 4.3.
Support Advisory: Controller Dashboard is blank for SAML users in 4.3
Summary
After a 4.3 upgrade, SAML authenticated users may get blank page instead of Controller Dashboard after log in.
Affected Software
This issue affects SAML authenticated controller users.
Impact
SAML authenticated users may get blank page instead of the Controller Dashboard after log in.
Resolution
Remove “/saml-auth?accountName=<accountName>” or “/saml-auth” at the end of the URL to display the Controller UI. For example, if the URL in your browser is https://<controller-host>:<controller-port>/controller/saml-auth?accountName=ABC, then remove "/saml-auth?accountName=ABC" and hit enter. You must do this each time you log in from a new browser session.
AppDynamics is working to fix this bug; until then, users must apply the workaround.