There are two licensing models for 
products:
- Infrastructure-based Licensing - new model launched February 23, 2021
- Agent-based Licensing - classic model
Infrastructure-based Licensing Model
The Infrastructure-based Licensing model offers license packages for Application Performance Monitoring (APM), End User Monitoring (EUM), Application Analytics, and security. Each package includes a combination of Agents and is based on a single metering unit: CPU Core. Because each agent can pull from a single metering unit, Infrastructure-based Licensing can support diverse applications and provide better license usage estimates.
This table shows how licenses in the Infrastructure-based Licensing model bundle multiple products.
Product | Application monitoring packages | End-user monitoring packages |
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| Enterprise | Enterprise for SAP solutions | Premium | Real User Monitoring (Peak) | Real User Monitoring (Pro) |
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Application Performance
Monitoring | |
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Transaction Analytics | | |
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Network Visibility | | | |
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Server Visibility | | | |
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Database Monitoring | | | |
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SAP Advanced Business
Application Programming (ABAP) |
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Real User Monitoring
(Browser and Mobile RUM) |
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RUM, RUM Analytics, Log Analytics, and Secure Application licenses are available outside the IBL Model. |
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RUM, RUM Analytics, Log Analytics, and Secure Application licenses are available outside the IBL Model. |
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Real User Monitoring Analytics |
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RUM, RUM Analytics, Log Analytics, and Secure Application licenses are available outside the IBL Model. |
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Experience Journey Map |
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Add-on Products
In addition, any of the following products can be purchased as stand-alone or as add-ons to the packages.
- Infrastructure Monitoring
- Synthetic Monitoring
- IoT for Connected Devices
- Log Analytics
- Secure Application
Agent Version Recommendations
| Agent | Recommended Version | Description |
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| Machine Agent | >= 20.11 | All versions of the Machine Agent are compatible with Infrastructure-based Licensing packages. We recommend Machine Agent >= 20.11 for better performance and accurate license counting. See Agent and Controller Tenant Compatibility for supported versions. |
| Database Agent | >= 21.2 | To monitor the databases concurrently, the Controller Tenant requires a license for the total number of databases. All the versions of the Database Agent are compatible with Infrastructure-based Licensing packages. We recommend Database Agent >= 21.2 for for better performance and accurate license counting. For Database Agent license details, see License Entitlements and Restrictions. |
Controller Tenant UI for Observing Usage
If you have an Infrastructure-based Licensing license and Controller >= 21.2.0, you have a new UI to manage licenses in the Controller Tenant. See the Infrastructure-based Licensing tab on Observe License Usage.
Agent-based Licensing Model
If you purchased licenses before February 23, 2021, you most likely have licenses in the Agent-based Licensing model. Agent-based Licensing is the original model in which each agent is licensed and metered individually. For Agent-based Licensing license entitlements, restrictions, and definitions, see License Entitlements and Restrictions.
Licensing Package Type | Peak
| Advanced | Pro |
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Product | APM | APM Microservices | Real User Monitoring (RUM) | IoT | SAP | APM | APM Microservices | APM | APM Microservices | Real User Monitoring (RUM) | Browser RUM | Mobile RUM | Synthetic Monitoring | Database Visibility | Log Analytics |
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| Application Performance Monitoring |
APM Any Language | |
The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs, and Azure API Apps), Microsoft Azure Functions hosted on a Microsoft App Service plan, Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers. |
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The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs, and Azure API Apps), Microsoft Azure Functions hosted on a Microsoft App Service plan, Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers. |
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The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs, and Azure API Apps), Microsoft Azure Functions hosted on a Microsoft App Service plan, Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers. |
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| Infrastructure Visibility |
Transaction Analytics | | | |
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Network Visibility | | | |
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Server Visibility | | | |
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Database Visibility | |
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| End User Monitoring |
Browser Real User Monitoring | |
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Mobile Real User Monitoring | |
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Synthetic Monitoring | |
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IoT for Connected Devices |
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| Business Performance |
Browser Analytics | | | |
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Mobile Analytics |
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Transaction Analytics | | | |
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Log Analytics |
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SAP Advanced Business
Application Programming (ABAP) |
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Controller Tenant UI for Observing Usage
If you have an Agent-based Licensing license, you have the original UI to manage licenses in the Controller Tenant. See the Agent-based Licensing tab on Observe License Usage.
