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This page lists the resolved issues for the agents, the Controller (on-premises or SaaS), and the on-premises platform in the 20.6 release. 

When artifacts are updated, they are listed with their new version numbers in the tables below. Version numbers are also shown on the download portal (

You can sort the table of resolved issues by key, version, and product, or use the search field to find resolved issues. The most recent releases appear at the top of the page.

Agent Resolved Issues

CDM-6426Android AgentScreenshot tiles are not properly sent to the collector and as a result, screenshots may not be rendered correctly in the collector.20.7.0
IIB-253IBM Integration Bus (IIB) Agent

AppDynamics IIB Agent creates a separate log file for each execution group

IIB-280IBM Integration Bus (IIB) Agent

Nodes are not getting discovered by the IIB Agent on ACE (IIB 11)

PYTHON-323Python AgentPython Agent affects the request header of Application API when using pyagent20.7.0
PYTHON-20Python Agent'def get_proxysupport_dir()' error is displayed when instrumenting ODOO application using Python Agent20.7.0
PYTHON-228Python AgentCVE-2019-17571 vulnerability found in the Python Appdynamics proxy20.7.0
SYNTH-5620Synthetic AgentResource errors are not excluded when authentication protocol determines synthetic job session status.20.7.0

Controller (SaaS/On-Premises) Resolved Issues

The software for this update is available to SaaS-only customers at this time. For those on-premises customers considering upgrading to the latest version, the following describes what has been fixed in the next release.

ALERT-3800Health RulesThe audit.log and REST API response include a typo, ‘helathRuleIds’20.7.0
ALERT-4781Alert and RespondWhen you update an existing action, OBJECT_UPDATED events in the audit log file show old values as 0 instead of the previously configured value20.7.0
ALERT-5940Alert and RespondWhen you update a global health rule checkbox for an application, the application name is missing in the audit log20.7.0
ALERT-6106Alert and RespondAction suppression does not work for health rules with status Ended – Critical; this happens for events of the type ‘Database’20.7.0
ALERT-6139Alert and RespondAlerting template does not get applied to applications, it gets stuck with a status ‘In Queue’20.7.0
ALERT-5349Alert and RespondWhen you open an Event UI and re-load the background UI, the refreshed background UI display is distorted20.6.0, 20.7.0
ALERT-6028Alert and RespondRemove Alerting Template RBAC constraints20.4.0, 20.7.0
AMCSEV-49Controller UIMissing Information when exporting JMX Rule20.7.0
AMCSEV-191Controller UICustomization of "Automatic Leak Detection" settings transforms APP_AGENT configuration20.7.0
AMCSEV-512Controller UI"User Getter Chain" not working correctly when "\." operator is found20.7.0
AMCSEV-518Controller UIDeleting backend throws the error message "Invalid unresolved backend call id"20.7.0
AMCSEV-521Controller UISnapshots link broken in "Transaction Summary Statistics" UI with RSD V2 enabled20.7.0
ANLYTCS_ES-3415ControllerCannot create Analytics metrics from an ADQL query that contains a comma20.7.0
ANALYTICS-11038Controller UIADQL with substring function does not work for fields with hyphen20.7.0
ANALYTICS-12263Controller UIBO definition in draft state with duplicate names will loop forever in UI20.7.0
ANALYTICS-12441Controller UIAnalytics: UI Fails To Handle Long Queries20.7.0
ANALYTICS-12675Controller UI[UI 20.7.0] BO grid view API call should include an additional param flowmapDetails set to false20.7.0
APMPLAT-11934Controller UIJMX create metric operation to auto fill domain name in UI popup and JMX rule using the create metric operation have been fixed4.5.17, 20.7.0
CLUSTERMON-1358ControllerThe Pods tab does not display the pod list after the re-registration of Cluster Agent20.7.0
DBMON-6529Controller UIThe Connect backends to Database Visibility to track health status message is displayed every time, even when it is not required20.7.0, 20.4.3
DBMON-6628Controller UIThe Network Dashboard flowmap does not display the backend nodes of the database20.6.0, 20.7.0, 20.4.2
DBMON-6601ControllerThe Events tab for the MySQL collector displays the error, Error processing InnoDB metrics for config20.7.0
EUMPLAT-593EUM-Cloud, EUM-ServerArchived Browser Snapshot doesn't open when the linked Transaction Snapshot doesn't exist20.7.0
EUMPLAT-831ControllerAccount credential is not updated when hitting 'renew-license-key' endpoint20.7.0
L4A-12097LicenseNo audit log entry created for license changes20.7.0
L4A-12444AuthenticationNullPointerException when using REST API to generate access token for API Client20.7.0
L4A-12447AuthenticationEncountered LDAP sync failure while updating user outside Hibernate session20.7.0
METADATA-9035ControllerAble to use native query to find Business Transaction IDs and their tier IDs from the database correctly20.7.0
METADATA-9171ControllerNo snapshots are created because the ADD stacktrace purger takes more than 20 hours to complete and holds the read-only lock for the metadata table20.7.0
METADATA-8834ControllerADDs display correctly in the Metric browser without a name conflict20.7.0
METADATA-9035ControllerAble to use native query to find Business Transaction IDs and their tier IDs from the database correctly20.7.0


Controller UIService availability check interval in the Controller UI now displays minutes instead of seconds20.7.0
SERVER-8271Controller UIServer metrics no longer disappear in the UI when scrollinguic-20.5.0, 20.7.0
TMNT-580Machine AgentUnable to download the Machine Agent from "Getting Started Wizard - Servers"20.7.0

On-Premises Platform Resolved Issues

SYNTH-4759Synthetic ServerOn-prem controller with hosted license is unable to create jobs due to SaaS API call failures20.7.0
SYNTH-5678Synthetic ServerPrivate synthetic agent jobs do not consume synthetic license units if webpages are not loaded20.7.0
SYNTH-5636Synthetic ServerSynthetic jobs are auto-disabled even when sufficient license units are left20.7.0
SYNTH-5554Synthetic ServerSynthetic job editor becomes non-responsive when it receives errors from AJAX calls20.7.0
SYNTH-5458Synthetic ServerCapacity-related error messages displayed for private agents are now different from the error messages displayed for SaaS agents20.7.0
SYNTH-5445Synthetic ServerWaterfall graph displays duplicate tick labels in the timeline on the Session Summary page20.7.0
ALERT-4182Alert and Respond‘NullPointerException’ is displayed when configuring the Email SMS for an on-prem controller20.7.0