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License restrictions applicable to all products:

Entitlements

With respect to the AppDynamics software, each license unit on an order document entitles the customer to the following:

Product

Entitlement

Peak

Peak Edition - APM Any Language / AppDynamics for Java, .NET or Node.js (SaaS)

 

 

  • One unit of APM Any Language / AppDynamics for Java, .NET or Node.js (SaaS); and
  • One unit of Transaction Analytics (SaaS); and
  • One unit of Network Visibility; and
  • One unit of Server Visibility

Peak Edition - APM Any Language / AppDynamics for Java, .NET or Node.js (on-prem)


  • One unit of APM Any Language / AppDynamics for Java, .NET or Node.js  (on-prem); and
  • One unit of Transaction Analytics (on-prem); and
  • One unit of Network Visibility; and
  • One unit of Server Visibility

Peak Edition - Browser or Mobile RUM (SaaS)

  • One unit of Browser Real User Monitoring (SaaS) and one unit of Browser Analytics (SaaS); or
  • One unit of Mobile Real User Monitoring (SaaS) and one unit of Mobile Analytics (SaaS)

Peak Edition - Browser or Mobile RUM (on-prem)

  • One unit of Browser Real User Monitoring (on-prem) and one unit of Browser Analytics (on-prem); or
  • One unit of Mobile Real User Monitoring (on-prem) and one unit of Mobile Analytics (on-prem)
Peak Edition - APM Any Language Microservices (SaaS)
  • The same entitlement as 5 APM Any Language (SaaS) units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs and Azure API Apps), Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers; and
  • One unit of Transaction Analytics (SaaS); and
  • One unit of Network Visibility; and

  • One unit of Server Visibility

Peak Edition - APM Any Language Microservices (on-prem)


  • The same entitlement as 5 APM Any Language (on-prem) units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs and Azure API Apps), Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers; and
  • One unit of Transaction Analytics (on-prem); and
  • One unit of Network Visibility; and

  • One unit of Server Visibility

Advanced
Advanced Edition - APM Any Language
  • One unit of APM Any Language (on-prem or SaaS as applicable); and
  • One unit of Network Visibility; and
  • One unit of Server Visibility
Advanced Edition - APM Any Language Microservices
  • The same entitlement as 5 APM Any Language (on-prem or SaaS as applicable) units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs and Azure API Apps), Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers; and
  • One unit of Network Visibility; and
  • One unit of Server Visibility 

Application Performance Monitoring

APM Any LanguageOne license unit from the following product types: AppDynamics for Java, .NET, Node.js, PHP, Python, Web Server, C++, Go, the rights to monitor 16 Value Units of IBM Mainframe capacity, or IBM Integration Bus.
APM Any Language Microservices (5pack)The same entitlement as 5 APM Any Language units, restricted to use with the following: Docker Containers, all CloudFoundry-based providers, Redhat OpenShift, Heroku Dyno, Microsoft Azure App Services (including Azure WebApps, Azure WebJobs and Azure API Apps), Microsoft Azure Service Fabric, Microsoft Azure Containers, Amazon Elastic Beanstalk, Oracle PaaS (Java and Node.js only) and Bluemix Containers.

AppDynamics for Java

Instrument a single JVM instance; snapshots are retained for 14 days unless archived

AppDynamics for Java Microservices 

Instrument a single JVM instance with a heap allocation less than or equal to 1 GB

Note: This entitlement shall only apply to existing customers of AppDynamics for Java Microservices that have licensed a SKU for AppDynamics for Java Microservices. This entitlement is mutually exclusive with the entitlement to use AppDynamics for Any Language licenses.

AppDynamics for .NET

Instrument an unlimited number of CLRs on a single Windows OS instance; snapshots are retained for 14 days unless archived

For APM Any Language Microservices, instrument an unlimited number of CLRs on a single instance of an application

For .NET on Microsoft Azure for Cloud Services, instrument an unlimited number of CLRs running in a single instance of a Microsoft Azure Web role or Worker role

AppDynamics for PHP

Instrument a single PHP runtime instance; snapshots are retained for 14 days unless archived 

AppDynamics for Node.js

Instrument up to 10 Node.js processes per OS instance; snapshots are retained for 14 days unless archived

AppDynamics for Python 

Instrument an unlimited number of Python processes running on a single OS instance; snapshots are retained for 14 days unless archived

AppDynamics for Web Server

Instrument an unlimited number of Apache Web Server instances on a single OS instance; snapshots are retained for 14 days unless archived

AppDynamics for C++ 

Instrument an unlimited number of C++ runtime applications on up to 3 OS instances using the software development kit; snapshots are retained for 14 days unless archived

AppDynamics for Go

Instrument up to 3 Go processes; snapshots are retained for 14 days unless archived

AppDynamics for SAP - ABAP AgentInstrument a single application server
AppDynamics for IBM Integration BusInstrument an unlimited number of IBM Integration Bus processes on 1 OS instance.

Universal Agent

Deploy on a single instance of an OS

End User Monitoring

Browser Real User Monitoring (SaaS)

Instrument 10 Million Pageviews per 12-month period and access the AppDynamics-hosted EUM Cloud and AppDynamics-hosted Events Service; raw page requests and sessions are retained as Event Data. Customers may also choose to store raw Ajax or other events requests as Event Data, and every 5 requests stored consumes one Pageview. Event Data is retained for 8 days. Additional retention of Event Data for 30, 60 or 90 days is available as an add-on at additional cost, and requires the purchase of AppDynamics Browser Analytics (SaaS). 

Browser Real User Monitoring (on-prem)

Instrument 10 Million Pageviews per 12-month period; raw page requests and sessions are retained as Event Data. Customers may also choose to store raw Ajax or other events requests as Event Data, and every 5 requests stored consumes one Pageview. Event Data is retained for 8 days by default. Customer is not entitled to access the AppDynamics-hosted EUM Cloud or AppDynamics-hosted Events Service.

Mobile Real User Monitoring (SaaS)

Instrument 5,000 MAUs per calendar month and access the AppDynamics-hosted EUM Cloud and AppDynamics-hosted Events Service. In addition, for each MAU unit, 500 events per day of the following types are stored on the event service as Event Data: network requests, sessions, breadcrumbs and custom data. Crash reports are retained for 365 days and all other Event Data is retained for 8 days. Additional retention of Event Data for 30, 60 or 90 days is available as an add-on at additional cost, and requires the purchase of AppDynamics Mobile Analytics (SaaS).

Mobile Real User Monitoring (on-prem)

Instrument 5,000 MAUs per calendar month. In addition, for each MAU unit, 500 events per day of the following types are stored on the event service as Event Data: network requests, sessions, breadcrumbs and custom data. Crash reports are retained for 365 days and all other Event Data is retained for 8 days by default. Customer is not entitled to access the AppDynamics-hosted EUM Cloud or AppDynamics-hosted Events Service.

Browser Synthetic Monitoring - Hosted Agent (SaaS)

Consume 40,000 units of 5-second blocks of time on AppDynamics' hosted synthetic network per calendar month, and use Analytics features on the synthetic Events Data, if applicable, which is retained for 13 months. Each run of a synthetic job is rounded up to the next 5 seconds. Unused time is not rolled over to the following month. Customer is entitled to access the AppDynamics-hosted EUM Cloud or AppDynamics-hosted Events Service, both of which are required to use this product.

Browser Synthetic Monitoring - Private Agent (SaaS)

Run a synthetic job that hits 1 page from 1 location (multiple units add together to run jobs that hit multiple pages from multiple locations), and use Analytics features on the synthetic Events Data, if applicable, which is retained for 13 months. A job that fails to hit any pages is counted as 1 page. Customer is entitled to access the AppDynamics-hosted EUM Cloud or AppDynamics-hosted Events Service, both of which are required to use this product.

Browser Synthetic Monitoring - Private Agent (Unlimited Locations)Run a synthetic job that hits 1 page from any number of locations, and use Analytics features on the synthetic Events Data, if applicable, which are retained for 13 months. Customer is limited to 500,000 Pageviews per calendar month period. Unused Pageviews are not rolled over to the following month. A job that fails to hit any pages is counted as 1 page. Customer is entitled to access the AppDynamics-hosted EUM Cloud or AppDynamics-hosted Events Service, both of which are required to use this product.
Connected DevicesCustomers should refer to the applicable order form.

Analytics

Transaction Analytics (SaaS)

Instrument up to 1,000,000 business transaction events per 24-hour period and access to the AppDynamics-hosted Events Service, for the following product types: AppDynamics for Java, .NET, and Node.js. Data retention limited to 8 days. Additional retention of 30, 60, or 90 days available as an add-on.

Transaction Analytics (on-prem)

Instrument up to 1,000,000 business transaction events per 24-hour period (limited to 90 days of data storage) per license unit. Customer is not entitled to access the AppDynamics-hosted Events Service. 

Browser Analytics (SaaS)

Instrument 10 Million Pageviews per 12-month period and access the AppDynamics-hosted EUM Cloud and AppDynamics-hosted Events Service; raw page requests and sessions are retained as Event Data with a default limit of 50 GB per account per day for each Event Data type. Customers may also choose to store raw Ajax or other events requests as Event Data, and every 5 requests stored consumes one Pageview. Event Data is retained for 8 days. Additional retention of Event Data for 30, 60 or 90 days is available as an add-on at additional cost. 

Browser Analytics (on-prem)

Instrument 10 Million Pageviews per 12-month period; raw page requests and sessions are retained as Event Data with a default limit of 50 GB per account per day for each Event Data type. Customers may also choose to store raw Ajax or other events requests as Event Data, and every 5 requests stored consumes one Pageview. Event Data is retained for 8 days by default. Customer is not entitled to access the AppDynamics-hosted EUM Cloud or AppDynamics-hosted Events Service.

Mobile Analytics (SaaS)

Instrument 5,000 MAUs per calendar month and access the AppDynamics-hosted EUM Cloud and AppDynamics-hosted Events Service. In addition, for each MAU unit, 500 events per day of the following types are stored on the event service as Event Data: network requests, sessions, breadcrumbs and custom data with a default limit of 50 GB per account per day for each Event Data type. Crash reports are retained for 365 days and all other Event Data is retained for 8 days. Additional retention of Event Data for 30, 60 or 90 days is available as an add-on at additional cost.

Mobile Analytics (on-prem)

Instrument 5,000 MAUs per calendar month. In addition, for each MAU unit, 500 events per day of the following types are stored on the event service as Event Data: network requests, sessions, breadcrumbs and custom data with a default limit of 50 GB per account per day for each Event Data type. Crash reports are retained for 365 days and all other Event Data is retained for 8 days by default. Customer is not entitled to access the AppDynamics-hosted EUM Cloud or AppDynamics-hosted Events Service.

Log Analytics (SaaS)

Publish/index 5 GB of log data per 24-hour period (limited to 8 days of data storage) and access the AppDynamics-hosted Events Service. Additional retention beyond 8 days can be purchased as an add-on.

Log Analytics (on-prem)

Publish/index 5 GB of log data per 24-hour period (limited to 90 days of data storage). Customer is not entitled to access the AppDynamics-hosted Events Service.

Infrastructure Visibility

Machine Agent 

Instrument a single instance of an OS

Server Visibility

Instrument a single instance of an OS

Network Visibility

Instrument an unlimited number of Java nodes on a single instance of an OS

Service Availability MonitoringInstrument 60 HTTP based services

Database Visibility

AppDynamics for Database

Monitor one instance for the following databases: PostgreSQL, Microsoft SQL Server, MySQL, Sybase ASE, Sybase IQ, Couchbase Server.

Monitor one Microsoft Azure SQL database or one Microsoft Azure SQL Managed Instance.

Monitor one instance up to 8 CPU/cores, for Oracle databases (if an instance exceeds more than 8 cores, then an extra unit is needed for each 8 core. Example: a single instance of an Oracle database with 32 core requires 4 units).

Monitor one database up to 8 CPU/cores, for IBM DB2 databases (if a database exceeds more than 8 cores, then an extra unit is needed for each 8 core. Example: a single DB2 database with 32 core requires 4 units).

Monitor one MongoDB replica set (or, if no replica sets exist, one standalone MongoDB instance) for MongoDB databases.

Event Data is retained for 10 days for each of the databases monitored by AppDynamics for Database.

AppDynamics for NetApp (on-prem)

Monitor one NetApp controller for the following NetApp controller: FAS2nnn and FAS3nnn. Event Data is retained for 14 days by default.

Monitor ½ NetApp controller for the following NetApp controllers: FAS6nnn and FAS8nnn series (two license units are required per NetApp controller). Event Data is retained for 14 days by default.

 

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