For AppDynamics Pro trial installations and SaaS Controllers, the license is applied and installed automatically.
If you are using AppDynamics on-premises, you must manually apply the license file after installing the Controller. Whenever you purchase additional units, you must update the license file. If you are updating Application Analytics licenses in an on-premises environment, you may have to do some of the updates manually, once you have updated your Controller license. See Application Analytics Licenses
If you are updating the license file for a multi-tenant Controller, you must manually edit the accounts to affect the change. For example, if you purchase an additional 200 licenses to distribute across two accounts, you must manually allocate those other units by updating each account.
If you are using license rules, you must update them to account for the additional units you purchased, after you update your license. For example, if you buy another 200 licenses to distribute across two license rules, you must manually allocate those additional units by updating the rules.
AppDynamics licenses for on-premises Controllers are tied to the MAC address of the machine on which you installed the Controller. The original MAC address set up must be done by AppDynamics Operations when a new on-premises license is first provisioned. From that point on, you may update your MAC address in a self-serve manner.
|You can change the MAC address up to three times within a 12-month period using the steps below. If you need to change it again, Contact AppDynamics Licensing Team by emailing firstname.lastname@example.org.|
To update the MAC address on a permanent license:
Ensure that your account is set up with 'primary user' privileges for the license.
On the main navigation bar, click Account > Subscriptions.