Related pages:

This page provides the account-level permissions available in AppDynamics. You can set account permissions for custom roles from the Account tab in the Controller Administration UI. Most installations have one account per Controller. Usually, only very large installations or installations that have very distinct sets of users may require multiple accounts.

Multiple accounts are part of the multi-tenant mode of installing the Controller. See Controller Deployment

The following table lists the permissions that can be set at the Account level.

PermissionActivities enabledMore Information
Administration, Agents, Getting Started Wizard
  • Administer users, groups, roles, authentication, etc.

    UsersGroupsRoles (non-default)Authentication Provider
    Add, edit, disableAdd, edit, deleteAdd, edit, deleteAdd, edit
  • View AppDynamics Agents
  • Download agents using the Agent Download Wizard
Manage Users and Groups
Configure Alerting TemplatesCan create, edit, delete alerting templates.Configure and Manage Alerting Templates
Configure Email / SMSEdit email and SMS settings used by AppDynamics to send alerts

Enable an Email Server

Configure Email TemplatesConfigure email templates for use in notification alerts.Email Templates
Configure HTTP Request Templates

Configure the HTTP request templates used by HTTP request actions, which are triggered by AppDynamics policies.

HTTP Request Actions and Templates
Configure Scheduled ReportsCreate, delete, send, or update scheduled reports.


Configure Universal AgentCan use Universal Agent REST APIs that add or change Universal Agent configuration.Universal Agent REST APIs
Create War RoomsCreate (start) a war room. War rooms are collaborative custom dashboards created in real-time.Virtual War Rooms
Execute WorkflowsContact your AppDynamics account representative.
Manage EventsContact your AppDynamics account representative.
View and Configure Licenses

Can view and create rules to specify the number of Application Performance Monitoring licenses to allocate to specified applications and machines.

License Management

View Business Flow

View all applications in a multi-business-application flow map, including those for which they are not granted explicit application permissions.

Does not grant permission to drill down to applications that the user does not have permission to view. To see the downstream metrics and snapshots for the correlated application, the user must be a member of a role with view permissions to that business application.

Cross Application Flow
View Scheduled Reports View scheduled reports from the Dashboards and Reports section of the UI.


View Synthetic Credential VaultManage user permissions for the Synthetic Credential Vault.Synthetic Credential Vault
Install AgentCan use the Agent Installer to deploy the Zero Agent, Java Agent, and Machine Agent.Agent Installer