This topic lists the SAP environments that are supported by the ABAP Agent, HTTP SDK, and SNP CrystalBridge® Monitoring.

SAP Applications

The following table lists the SAP applications with the supported versions and other details:

Application

Version

Platform

Functionality

Type

Package

Comment

SAP NetWeaver ABAP 
  • 7.0 EHP1 SP15+
  • 7.0 EHP2 SP15+
  • 7.1 SP17+
  • 7.1 EHP1 SP13+
  • 7.3 SP11+
  • 7.3 EHP1 SP09+

Supported OS

other OS through proxy Linux server

RFC, HTTP, Fiori, BSP, WebDynpro, SAPGUIBusiness transactionsABAP Agent CORE

ABAP trace and DB trace are not supported

SAP systems with version 7.4 SP06 - SP08 can use this package.

SAP NetWeaver ABAP 
  • 7.0 EHP1 SP15+
  • 7.0 EHP2 SP15+
  • 7.1 SP17+
  • 7.1 EHP1 SP13+
  • 7.3 SP11+
  • 7.3 EHP1 SP09+

Supported OS

other OS through proxy Linux server

NetWeaver Gateway (OData)Business transactionsABAP Agent BEP

Intended for older NetWeaver Gateway systems without SAP_GWFND component.

Minimum component requirements:

  • IW_BEP 200 SP10+
  • IW_FND 240 SP06+


SAP NetWeaver ABAP 
  • 7.4 SP09+
  • 7.5 - 7.58 (up to S/4 HANA 2023 FPS01 supported by ABAP Agent 23.11.0 and newer)

Supported OS

other OS through proxy Linux server

RFC, HTTP, Fiori, BSP, WebDynpro, SAPGUI, WebGUI,
ABAP and DB Trace, NetWeaver Gateway (OData), RUM
Business transactionsABAP Agent 740
SAP NetWeaver ABAP 7.0 EHP1 SP15 - 7.58 (up to S/4 HANA 2023 FPS01 supported by ABAP Agent 23.11.0 and newer)

Supported OS

other OS through proxy Linux server

Monitoring: SAP application servers - CPU, memory, disk;
DB benchmark, jobs, workload statistics, lock statistics,
transport errors, application log errors, ABAP dumps
AnalyticsSNP CrystalBridge® Monitoring
SAP S/4 HANA

Up to S/4 HANA2023 FPS01 supported by ABAP Agent 23.11.0 and newer

Supported OS

other OS through proxy Linux server

RFC, HTTP, Fiori, BSP, WebDynpro, SAPGUI, WebGUI,
ABAP and DB Trace, NetWeaver Gateway (OData), RUM

Business transactions

ABAP Agent 740
SAP CRM7.0 BBPCRM 700 SP18 or newerNetWeaver ABAPBSP/CRM WebClient UI business transactions detectionBusiness transactionsABAP Agent
SAP IS-U
  • 7.4 SP09+
  • 7.5 - 7.58 (up to S/4 HANA 2023 FPS01 supported by ABAP Agent 23.11.0 and newer)
NetWeaver ABAPRFC, HTTP, Fiori, BSP, WebDynpro, WebGUI,
ABAP and DB Trace, NetWeaver Gateway (OData), CIC0
Business transactionsABAP Agent for IS-UCIC0 business transaction splitting
based on Front Office Processes
SAP PI/PO
  • 7.4 Single Stack (Java)
  • 7.5 Single Stack (Java) and newer
NetWeaver JavaSee SAP PI/PO AS JavaBusiness transactions and analyticsJava Agent + JCo extension and SNP CrystalBridge® Monitoring

Because of the changes in SAP NetWeaver Java core logic, some features are no longer available as of release 753 patch level 925.

This limitation is resolved in version 22.8.0.

SAP Portal 7.1, SAP JVM 5.1 (JDK 1.5) and aboveNetWeaver JavaHTTP, RFCBusiness transactionsJava Agent + JCo extension

Web applications supported by Java Agent

RFC connections to ABAP supported by JCo plugin

For ABAP to Java calls, ABAP code modifications are needed, see Instrument custom ABAP code 


SAP Supported Communication Technologies

The following table lists supported protocols used for the communication between SAP systems and external applications:

Platform

Protocol

Direction

Package

Type

Comment

NetWeaver ABAPRFCBidirectionalABAP AgentBusiness transactions & Analytics

ABAP to ABAP, ABAP to Java, and ABAP outgoing calls require enhancement of ABAP code for each RFC Function Module.

Monitoring is possible through SNP CrystalBridge® Monitoring.

NetWeaver ABAPHTTPBidirectionalABAP AgentBusiness transactions
NetWeaver ABAPWebservicesBidirectionalABAP AgentBusiness transactions


NetWeaver ABAPODataBidirectionalABAP AgentBusiness transactions
NetWeaver JavaRFCBidirectionalABAP AgentBusiness transactionsJava Agent JCo extension is required. For ABAP to Java RFC calls, ABAP code modifications are needed, see Instrument custom ABAP code 
NetWeaver JavaHTTPBidirectionalABAP AgentBusiness transactionsSupported by Java Agent
Any Java ApplicationRFCBidirectionalABAP AgentBusiness transactions

Java Agent JCo extension required. For ABAP to Java RFC calls, ABAP code modifications are needed, see Instrument custom ABAP code 

SAP Supported UI Technologies

The following table lists supported user interface technologies used in SAP applications:

Platform

UI Technology

Package

Type

Comment

NetWeaver ABAPSAPGUIABAP AgentAnalytics & Business transactionsTransaction performance monitoring - workload statistics
NetWeaver ABAPFiori / SAPUI5ABAP AgentBusiness transactions & RUM


NetWeaver ABAPBSP ABAP AgentBusiness transactions & RUMRUM beta
NetWeaver ABAPCRM WebClient UIABAP AgentBusiness transactions & RUMRUM beta
NetWeaver ABAPWebDynproABAP AgentBusiness transactions & RUM
NetWeaver ABAPWebGUI (SAPGUI for HTML)ABAP AgentBusiness transactions & RUM

Business transactions are detected as SAPGUI. Currently, Browser RUM correlation is not supported.

After the 23.5.0 version, EUM / RUM is supported on S/4 HANA 2020 and newer versions.

SAP Supported Application Server Operating System

 The following table lists supported operating systems where local installation of HTTP SDK is possible. 

SystemArchitecture

SAP supported Linux (Red Hat or SUSE) with GLIBC 2.17 or newer

64-bit (x86_64)

SAP supported Linux (Red Hat or SUSE) with GLIBC 2.11 - 2.16

Systems that fall under this category need to use the Legacy HTTP SDK build. Call Graphs are not supported due to GLIBC version limitations.

This Legacy HTTP SDK build ("Legacy Build") is intended to support installations on Linux systems using GLIBC versions before 2.17. You acknowledge that the Legacy Build requires the inclusion of third-party libraries that are no longer supported. By using the Legacy Build, you understand and accept that such third-party libraries do not receive current security patches and may contain known vulnerabilities. If you do not agree to these terms, you must not access this Legacy Build. 

64-bit (x86_64)

Microsoft Windows with Visual Studio C++ Redistributable 2019 or newer

64-bit (x86_64)

SAP system with multiple application servers running on mixed operating systems (i.e. Windows and Linux, or Linux and AIX, or Windows and AIX, etc.) are unsupported and local installation of HTTP SDK is not possible.

All application servers of one SAP system must run either on a 64-bit Microsoft Windows or on a 64-bit Linux.

Selective application server instrumentation, i.e. exclusion of certain application servers from the scope of ABAP agent, is currently unsupported.

For SAP systems with unsupported application server operating systems, HTTP SDK must be installed on a separate 64-bit Linux machine. See Deploy SAP System on unsupported OS.

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