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The following notes describe 4.5.x updates to the common components of the AppDynamics Application Performance Management (APM) Platform, including changes to the cross-product elements of the Controller UI.

If an artifact has been updated, the version number of the updated artifact and its availability date are listed below. The version number corresponds to that shown on the download portal (

The most recent releases appear at the top of the page.

For updates to the Universal Agent, see the following page:

4.5.11 Updates

The software for this update is available to SaaS-only customers at this time. For those on-premises customers considering upgrading to the latest version, the following describes what has been fixed in the next release.

  • For simplicity and to remove redundancy, the Data Collectors tab has been removed from the Configuration > Instrumentation page for business applications. Instead, you configure data collectors through Application Analytics.
  • Application name is added to the entities that are defined in the Controller Audit for OBJECT_CREATED and OBJECT_UPDATED.
  • Flash is disabled by default for the entire Controller UI.
Resolved Issues


Unable to edit health rule configuration values in the ‘Critical Criteria’ and ‘Warning Criteria’ tabs

ALERT-3313Error severity icon fails to render in an email alert created using the email template
ALERT-3288'Server' type health rules in APM do not handle SIM node deletion events appropriately
ALERT-3304Rest API does not retrieve health-rule violations correctly

Analytics search throws error “Current user does not have access to current account details” for all non-admin users


Widgets on the custom dashboard do not load properly when chrome language is set to the Turkish language after the controller upgrade

Memory graph of a tier displays major garbage collection icon for every data point even when no major collections occurred

UIPLATF-6824Dashboard widgets do not display green color when reverse color order is checked (true) since controller upgrade was done
UIPLATF-6771Heap status for data is displayed in the graph in bytes whereas the label displays it in MB
UIPLATF-6755Average utilization value based on the selected time range for Heap memory displays an incorrect value
UIPLATF-6843Gauge Widget does not show any color if the value is greater than 50% of the range
APMPLAT-6143Remote services no longer display the business transaction information in the hover when clicking on the edge
APMPLAT-11673Search box in "Business Transactions >All Other Traffic >View Traffic Details" page is case sensitive
APMPLAT-11682Exception page is not getting refreshed when the time range is changed
EUMUI-2157Job schedule settings display the wrong time zone in the Synthetic Hosted Agent
SERVER-6256Server process metrics stop reporting on Windows 2012 R2
SERVER-6322Container data is not properly updated due to bug in Server machine hash cache
SERVER-6407The User Interface element Response Size (bytes) correctly displays a value of 0, instead of displaying NaNundefined
SERVER-6437Fixed the association between a Machine Agent and and the App Server agent when running directly on the host

4.5.10 Updates

The software for this update is available to SaaS-only customers at this time. For those on-premises customers considering upgrading to the latest version, the following describes what has been fixed in the next release.

Version 4.5.10

  • The Tiers & Nodes dashboard by default only shows the tiers and nodes that receiving performance data for the selected timeframe. You can use a filter to view tiers and nodes receiving performance data, not receiving performance data, or all tiers and nodes.
  • The Metric Browser also only shows by default the nodes for business applications that are receiving performance data for the selected timeframe. You can also use a filter to view nodes receiving performance data, nodes not receiving performance data, or all nodes.
  • AppDynamics enables the monitoring of all containers on the host machine through the sim.docker.monitorAPMContainersOnly property.  By default, only containers with APM agents running inside are monitored but this behavior can be changed by setting this property to false. 
  • You can now set permissions for the Analytics API Key on Connected Devices. 
Resolved Issues
APMPLAT-8298File "UnresolvedBackendCallInfoDao.jar" performs unsafe sort methods
APMPLAT-11095Clicking the “View Dashboard During Health Rule Violation” link from "Health Rule Violation" dialog  opens the Server Visibility UI
APMPLAT-11341"View Dashboard" link from "Health Rule Violation" page is loading a different application dashboard
APMPLAT-11234Object Instance Tracking: NullPointerException thrown when agent configuration is absent on all hierarchy levels
ANALYTICS-9588Exporting Analytics Report as .csv not working on Windows machine
ANALYTICS-11210Metrics on Analytics events stopped populating
DOTNET-3596SSRS crash due to agent-bootstrap-instrumentations with microservices agent
DBMON-4767Search in Database Agents tab should be case-insensitive
EUMIOT-1337EUM metrics in the Controller did not refresh its application info cache after the EUM account changed in the Controller
SERVER-5153"View Dashboard" link from Health Rule Violation now goes to the correct dashboard
SERVER-5549The Machine Agent does not send authorization headers for some REST endpoints
SERVER-6273The Tagged Metrics window now displays correctly
UIPLATF-5506Time range selector is not available on sharing dashboard
UIPLATF-6395Graphs in the Memory tab do not display the correct time range as per selected custom timeframes
UIPLATF-6598Selected server is not displayed for single metric selection on the configuration screen
UIPLATF-6200Timeseries chart widget in custom dashboard does not display large datasets


Known Issues

There can be a short delay before non-APM containers are monitored when upgrading to the 4.5.10 Machine Agent. This happens where the user sets the sim.docker.monitorAPMContainersOnly property to enable monitoring of non-APM containers but also has sim.docker.infraMode.enabled set to true.  In this case, non-APM containers won't be monitored until on-line schema migration happens. This takes approximately 4.5 hours after the Controller starts up.

4.5.9 Updates

April 22, 2019

Resolved Issues

Health Rule Affected Entities created using Flex may not be displayed in an HTML screen


When you edit an Action Suppression for nodes and tiers, Object Scope screen is blank


Actions get triggered though action suppression period is on


NullPointerException occurs and health rules continue to be evaluated even after the cron schedule for the health rule ends


Not able to edit Thread Dump Collection Interval


Node.js process snapshot screen in HTML5 lost a button
APMPLAT-10115Setting PHP MVC custom match rules in the Controller UI results in exceptions when the backend creates the rule for the agent AND custom STRUTS rule (Java) to use


Clicking "Node Dashboard > Grid view > Node" results in the error "Invalid unresolved backend call id :xxx"
APMPLAT-10452Information Point created from Snapshot drill down has blank class and method names


Exception occurs while creating or editing a PHP MVC custom match rule in Java


Creating PHP MVC custom match rule causes failed configuration and no data

(4.5.7) Database health rules not evaluating with external user who has roles Account Owner(default) and Administrator (default)


Selected color is not displayed consistently by stacked column on account

UIPLATF-5898.NET node memory HTML screen displays incorrect data unlike the old flex screen
UIADMIN-1323Unable to see compare releases functionality at the node level
L4A-4700Database HRs not evaluating when configured for an INTERNAL user under a SAML account
Deprecation Notices
  • In the Scopes configuration screen of the Controller UI, the columns "Created by" and "Last modified by" have been removed. 
  • Once the Controller is upgraded to version 4.5.9, the Compare Releases functionality/feature will no longer be available in the Controller UI.
  • Once the Controller is upgraded to version 4.5.9, the Flex screens functionality/feature will no longer be available in the Controller UI.

4.5.8 Updates

March 25, 2019

  • The medium-sized Controller has been certified to run on Amazon Web Services (AWS) with Aurora database support. See Controller System Requirements
  • Anomaly detection and root cause analysis, powered by the Cognition Engine, is now generally available for all SaaS customers.
  • The pipe '|' or colon ':' can now be used interchangeably for the metric selection to work. See Using Wildcards in Metric Definitions
Resolved Issues


Unnecessary debug logging creates large log volume that affects license usage

NPE when loading ADD by bogus Id

ALERT-3030Some health rules are not evaluated if ‘HealthRuleMetricDataCache’ limit is reached
ALERT-2991Health rules are not evaluated if wild cards are used to define custom metrics in a relative path
ALERT-3078Health rule incorrectly marks entities as violations due to isMetricTooNew() check
UIPLATF-1679Unable to view list of events on clicking Events Viewer tab under shared dashboard URL.
Deprecation and End of Life (EOL) Notices
  • As part of the Flex2HTML effort, we are deprecating On-Demand Reports. You can create reports similar to On-Demand in a few ways:

    • Create a custom dashboard that displays the data you would normally receive from On-Demand reports. Next, set the report delivery, either one-time or at regular intervals, in Scheduled Reports. 
    • If your deployment is on-premises, you can defer the controller update to continue using On-Demand reports. 

4.5.7 Updates

February 25, 2019

Resolved Issues
DOTNET-3544Unable to import the .NET Agent configuration in the Controller
METADATA-5729Metric tree event handler should be before health rule event handlers
METADATA-5813NPE when loading ADD by ID
PLATCPS-9634License usage for account is showing 0% when using time range larger than one day
UIPLATF-5895.Net nodes display Flex Java page instead of .Net memory metrics page
ALERT-2991Health rules are not evaluated if wild cards are used to define custom metrics in a relative path

Event reactor cache refresh time is severely affected when Action suppression windows are configured

4.5.6 Updates

February 2019

Resolved Issues
ALERT-2805‘500 Internal Server Error’ is displayed sometimes, when viewing the health rule violation from application flow-map
ALERT-2803False health rule violation events are triggered for ‘no data’ although data is available, when a health rule is re-enabled
ALERT-2798Alerts triggered are missing event details and text ‘${event.eventMessage}’ is displayed instead, post controller upgrade to 4.5.4
ALERT-2787Health rules list truncates description when a REST API is used to list health rule violations
ALERT-2727Discrepancy in the health rule type reported by the controller UI and SNMP alert
ALERT-2806Health rule evaluates historical nodes as well, although ‘All nodes in the application’ filter is set

Health rule cache is not updated if metrics are purged directly without deleting entities, resulting in exceptions during evaluation

ALERT-2871Some health rules are not evaluated after they are updated and saved
METADATA-5554ADD::doToDto in Metric browser causes slowness and thread pool saturation
UIADMIN-1397License rule to allocate at least one machine agent license for every APM unit is not mandated now
UIADMIN-1398Administration > Roles window displays empty grids

LDAP users are not displayed when paging is disabled and the number of users exceed 1000


.Net nodes display Flex Java page instead of .Net memory metrics page

4.5.5 Updates

December 21, 2018

Resolved Issues
ALERT-2627The ‘To’, ‘BCC’ and ‘CC’ email lists are not populated with email addresses when you import custom email actions using REST API
PLATCPS-9298Remove max limit and expiry of security provider cache
UIPLATF-2900Updating the metric is not working on the custom dashboard

4.5.4 Updates

November 19, 2018

Resolved Issues
ALERT-2605The "Health Rules / Problems API" returns the incorrect Controller URL
UIPLATF-2900Updating the metric is not working on the custom dashboard
UIPLATF-4893Grids are not showing up in the UI (ad-grid)
UIADMIN-1376Node Memory Heap Flex page crashes on secondary account is causing later Flex routes to fail
UIADMIN-1238Unable to view exception details for more than one day

4.5.2 Updates

October 15, 2018

Resolved Issues
PLATCPS-1423License usage REST API returns empty set
Known Issues

LDAP users are not displayed when paging is disabled and the number of users exceeds 1000.


  • Enable paging with LDAP and set the number of records returned from LDAP query to less than 1000. 
  • Manage LDAP user permissions through groups. 

4.5.1 Updates

September 5, 2018

Resolved Issues
ALERT‑649Controller does not detect service endpoints that are created after the health rule set to affect all the service endpoints is created
PLATCPS-6578DB agent and Machine Agent 4.5 are unable to register with 4.5 controller (SaaS only)
PLATUI-1168Database RBAC in Roles does not work in 4.5 RC
Known Issues
  • Flash issues have become more prevalent in 4.5.1 and onwards. All customers that use the latest version of Chrome are affected, regardless of the Controller version. See How do I install Flash in Chrome? for more information on how to enable Flash-based features.
    As a best practice, AdBlock should be disabled when using the Controller UI. See How do I disable AdBlock in Chrome? for more information on how to do so.

4.5.0 Updates

July 11, 2018


Application Performance Management
.NET Core for Linux SDK

The .NET Core for Linux SDK lets you monitor the performance of .NET Core applications running on Linux.

The SDK supports the following:

    • Business Transaction registration and error reporting
    • Exit call with correlation and error reporting
    • Metrics
    • Snapshots with user properties but without callgraphs
Audit Logging
  • Audit logging coverage has been made more comprehensive. It now includes the following:
    • Failedlogins
    • Changes to configuration settings, for example, health rules, policies, actions, and so on.
    • Application deletion
  • Audit log, report, and API details have been enhanced to include more information about what was updated.
  • Audit Reports:
    • You can use include/exclude filters in scheduled audit reports and rest API.
    • There is also support for JSON and CSV formats for audit reports.
  • You can enable or disable persistence of audit log state-change data using audit.log.changes.persisted flag in the admin.jsp file.
Data Collection Dashboard
  • You can view the current state of all configuration parameters that may affect your security and privacy from a single dashboard view. These settings include retention settings, custom data collectors, IP-address retention in EUM, and so on. See Data Collection Dashboard for more information.

Custom Dashboard Viewer permissions
  • A custom dashboard viewer can view all data that the dashboard owner is permitted to view on the controller-level custom dashboards, regardless of application-level or other restrictions applied on the dashboard data.
Data Privacy Policy Dialog
  • AppDynamics provides a data privacy policy reminder, in the form of a UI dialog, when you or your users configure parts of the AppDynamics products that could be used to collect regulated or other protected information.
    This customizable statement is present in all areas of the AppDynamics UI where data collection can be configured.

User Management
  • Authentication and authorization security enhancements have been made to the AppDynamics APM Platform in the form of scalable, securable, and admin configurable support:
    • You can create and use API Clients to provide secure access to the Controller through REST API calls. These calls now use OAuth token-based authentication over basic authentication. See API Clients for more information.
    • The SAML authentication can handle encrypted SAML responses from identity providers. You can enable SAML Encryption on Authentication Provider of Administration on your Controller. 
    • When creating usernames in SAML in Azure environments, the UserName attribute is used if it is passed along. The NameID attribute is not handled if it is passed backinAzure. If you relied on the legacy behavior of concatenating the first name and surname, then you can work around this enhancement by changing your Azure provider to return the concatenated names in the UserName attribute.
License Management
  • License rules are now supported for Service Availability Monitoring (SAM). You can view the SAM license graph on the Rules tab under License.
  • You can create license rules using the REST API.

Resolved Issues

ALERT‑716Actions are now triggered even when “Execute Action on 100% of the Nodes” is configured
ALERT-902Reporting of repetitive controller log files with identical content is now fixed
ALERT-945Though the ‘action suppression’ configured with ‘Disable Agent Reporting’ is deleted, the associated agents do not report metrics until the configured action suppression time has elapsed
ALERT-2067Cannot create health rules using synthetic job availability metrics or retrieve metrics for synthetic jobs older than a day if ‘EUM LITE’ license is used
ALERT-2081REST API fails with a ‘500 error code’ if ‘CUSTOM_ACTION_STARTED’ event type is present in the returned events list and if the time duration set is greater than 120 mins
ALERT-2159Status of the customized widget for a health rule remains unchanged in the dashboard although the health rule is disabled


Application names under Roles are not in alphabetical order
PLATUI-313Application search under Roles is case sensitive
PLATUI-346Application search under Roles displays blank screen after scrolling
PLATUI-736Unable to save the custom role when the dashboard search box is selected
REPORTS‑105Dashboard Health List names in Hebrew are not displayed on Reports on Linux Controllers

Reports are not generated properly – includesemptyiframe

DASH-2721Event List changes are not reflected properly on the UI.
DASH-2668Wildcard is not working for custom metrics type, Server|Component:<tier_id Or tier_name>.
DASH-2665Health List widget fails for Server entities.
DASH-2660War room template cannot be created withforwardorback slashesin the template name.
DASH-1276Inconsistent fetch depth is observed for Metric Tree Selector while handling custom visitors.
DASH-1245Editing Metric Value Widget alters the existing metric title.
DASH-1231Clicking Health rule in the health status widget displays a blank page.
DASH-1198Support custom metrics type, Server:Component:<tier-name> in custom dashboards.
DASH-1166After upgrading the Controller from 4.0 to dashboards are distorted.
PLATCPS-1624Issue with username creation in SAML
PLATCPS‑3096Snapshot information is doubled after archive operation
PLATCPS-3968AWS 5.5MM /controller/restui/snapshot/getRequestSegmentData takes 44 seconds
PLATCPS-5591Off-by-one error on license availability check for APM Any Language License

Known Issues

IBM WebSphere
  • For JMX functionality to work, set a Currently monitored statistic set to an option other than None in IBM WebSphere.



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