AppDynamics switched from Semantic Versioning to Calendar Versioning starting in February 2020 for some agents and March 2020 for the entire product suite.


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    Depending on how you installed and deployed the Network Agent, you may have more than one method to administer the Network Agent. AppDynamics provides both GUI and command line tool for common operations, such as, starting and stopping Network Agents and their services. See Managing Network Agents in the Controller. 

    This section describes how to administer the Network Agent using command line tools for the Network Agent ZIP. The Network Agent can be managed using the following commands:

    • install
    • start
    • status
    • stop
    • uninstall

    Ensure that you run all the scripts using administrator privilege. If you run the scripts without administrator privilege, the scripts prompt for the privilege request after a 3 second timeout. You can start these scripts from Windows Explorer or from the command line. If you run the scripts from the command line, the installstart and stop scripts have a -quiet option. The -quiet option runs the scripts without prompts, messages, or dialog boxes. 

    OperationCommandNotes
    Install agent\<network-agent-home>\install.bat

    The install.bat installs the Network Visibility agent and starts the AppDynamics Network Visibility Service.

    Start agent\<network-agent-home>\start.bat

    If the agent starts successfully, the following message is displayed:

    Starting the network agent service

    SERVICE_NAME: NetVizService
    TYPE : 10 WIN32_OWN_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 7556
    FLAGS :

    Check agent status\<network-agent-home>\status.bat

    This command shows if the agent is running or not.

    SERVICE_NAME: NetVizService
    TYPE : 10 WIN32_OWN_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    Stop agent\<network-agent-home>\stop.bat

    If the agent stops successfully, the following message is displayed:

    SERVICE_NAME: NetVizService
    TYPE : 10 WIN32_OWN_PROCESS
    STATE : 1 STOPPED
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    Uninstall agent\<network-agent-home>\uninstall.bat

    If the agent uninstalls successfully, the following message is displayed:

    Stopping service NetVizService.
    NetVizService is stopped.
    Service AppDynamics NetViz Service uninstalled.

    Managing Network Agent on Windows

    You can start or stop the Network Agent using start.bat or stop.bat. You require admin privileges to start or stop the Network Agent. 

     You can view the services that are currently running on the system using AppDynamics NetViz Service.

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