Cisco AppDynamics agents in a SaaS-based deployment need to be able to reach the Cisco AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components.

This page lists the current Cisco AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your allowlists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.

Controller Tenants

SaaS Controller Tenants listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controller Tenants have no rules to block any traffic on port 443.

All Cisco AppDynamics-hosted Components/Services

The Cisco AppDynamics-hosted components and services only support the TCP protocol. The list of domains on this page is not exhaustive. You might encounter domains and IP addresses not listed on the page that might require firewall access. If you determine that such domains require firewall access, you can include them in the firewall allow-list.

Americas

Platform ComponentsDomainsAWS RegionIP Addresses/Ranges

Cisco Cloud Observability

https://observe.appdynamics.comus-west-2-pdx-1a (AWS Local Zone)

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://pdx-sls-agent-api.saas.appdynamics.comus-west-2






Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Serverless Service
Analyticshttps://analytics.api.appdynamics.com
Controller Tenant

https://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud
https://col.eum-appdynamics.com or http://pdx-col.eum-appdynamics.com (EUM Collector)


As part of a critical infrastructure upgrade, Cisco AppDynamics will be deprecating support for static IP ranges for the PDX/Oregon SaaS EUM collector https://col.eum-appdynamics.com/ on May 27th, 2022.  This upgrade is required to improve the scalability of the cloud infrastructure used by the Cisco AppDynamics EUM solution. If your organization currently utilizes firewall rules based on static IP ranges, you will need to update them to add the https://col.eum-appdynamics.com/ domain to the allowlist instead. This change needs to be made before May 27th, 2022, otherwise EUM data will be lost (including Mobile and Browser RUM) for any applications being monitored which sit behind the firewall.

If you have any questions or concerns, please contact customer support or use our support portal. 

Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.

IoT REST APIhttps://iot-col.eum-appdynamics.com
Screenshot Servicehttps://image.eum-appdynamics.com
Synthetic Serverhttps://synthetic.api.appdynamics.com
  • 52.40.35.5 (Boardman, Oregon)
  • 52.201.103.47 (Ashburn, Virginia)
Synthetic Server Feederwss://synthetic-feeder.api.appdynamics.com
Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Oregon Datacenter environment will have one of the following source IP addresses: 

  • 34.218.183.67 

  • 52.88.49.75

  • 34.218.135.55

  • 44.224.91.190

  • 44.224.93.208

  • 100.21.44.47

  • 35.163.240.75

  • 100.21.168.150

  • 44.224.41.204

Platform ComponentsDomainsAWS RegionIP Addresses/Ranges

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://gru-sls-agent-api.saas.appdynamics.comsa-east-1













Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1 region.
Serverless Service
Analyticshttps://gru-ana-api.saas.appdynamics.com
Controller Tenant

https://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud

https://gru-col.eum-appdynamics.com (EUM Collector)

https://gru-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1 region.

IoT REST APIhttps://gru-iot-col.eum-appdynamics.com
Synthetic Server Feeder

wss://gru-synthetic-feeder.eum-appdynamics.com

Synthetic Server

https://gru-synthetic.eum-appdynamics.com


Synthetic Server Feederhttps://gru-image.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Sao Paolo Datacenter environment will have one of the following source IP addresses: 

  • 54.94.50.188

  • 54.233.178.89

  • 18.229.226.158


EMEA

Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://fra-sls-agent-api.saas.appdynamics.comeu-central-1








Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.
Serverless Service
Analyticshttps://fra-ana-api.saas.appdynamics.com
Controller Tenanthttps://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud

https://fra-col.eum-appdynamics.com (EUM Collector)

https://fra-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.


IoT REST APIhttps://fra-iot-col.eum-appdynamics.com
Screenshot Servicehttps://fra-image.eum-appdynamics.com
Synthetic Serverhttps://fra-synthetic.eum-appdynamics.com

52.48.243.82 (Dublin, Ireland)

Synthetic Server Feederwss://fra-synthetic-feeder.eum-appdynamics.comPlease refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Frankfurt Datacenter environment will have one of the following source IP addresses: 

  • 18.195.41.33
  • 18.195.153.182
  • 18.195.58.148
Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

Coming sooneu-west-2









Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2.
Serverless Service 
Analyticshttps://lon-ana-api.saas.appdynamics.com
Controller Tenanthttps://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud

https://lon-col.eum-appdynamics.com (EUM Collector)

https://lon-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2.






IoT REST APIhttps://lon-iot-col.eum-appdynamics.com
Screenshot Servicehttps://lon-image.eum-appdynamics.com
Synthetic Server Feeder

wss://lon-synthetic-feeder.eum-appdynamics.com

Synthetic Serverhttps://lon-synthetic.eum-appdynamics.com
Synthetic Server Feederwss://lon-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the London Datacenter environment will have one of the following source IP addresses: 

  • 3.8.253.170
  • 18.135.187.156
  • 18.135.213.75


APAC

Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

Coming soonap-east-1







Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-east-1.
Serverless Service
Analyticshttps://hkg-ana-api.saas.appdynamics.com
Controller Tenant


https://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud

https://hkg-col.eum-appdynamics.com (EUM Collector)

https://hkg-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-east-1.








IoT REST API

https://hkg-iot-col.eum-appdynamics.com

Screenshot Servicehttps://hkg-image.eum-appdynamics.com
Synthetic Server

https://hkg-synthetic.eum-appdynamics.com

Synthetic Server Feederwss://hkg-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Hong Kong Datacenter environment will have one of the following source IP addresses: 

  • 18.163.88.143
  • 18.162.92.41
  • 18.166.80.78
Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://bom-sls-agent-api.saas.appdynamics.com

ap-south-1









Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.
Serverless Service
Analyticshttps://bom-ana-api.saas.appdynamics.com
Controller Tenant


https://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud

https://bom-col.eum-appdynamics.com (EUM Collector)

https://bom-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.

IoT REST API

https://bom-iot-col.eum-appdynamics.com

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.





Screenshot Servicehttps://bom-image.eum-appdynamics.com
Synthetic Server Feeder

wss://bom-synthetic-feeder.eum-appdynamics.com

Synthetic Server

https://bom-synthetic.eum-appdynamics.com

Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Mumbai Datacenter environment will have one of the following source IP addresses: 

  • 13.232.191.174
  • 3.7.186.32
  • 13.127.49.48
Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics for OpenTelemetry

https://sin-sls-agent-api.saas.appdynamics.com

ap-southeast-1







Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-1.
Serverless Service
Analyticshttps://sin-ana-api.saas.appdynamics.com
Controller Tenant


https://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud

https://sin-col.eum-appdynamics.com (EUM Collector)

https://sin-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-1.






IoT REST API

https://sin-iot-col.eum-appdynamics.com

Screenshot Servicehttps://sin-image.eum-appdynamics.com
Synthetic Server

https://singapore-synthetic.eum-appdynamics.com

Synthetic Server Feederwss://sin-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Singapore Datacenter environment will have one of the following source IP addresses: 

  • 13.228.123.222
  • 54.169.20.120
  • 13.229.165.25
Platform ComponentsDomainsAWS RegionIP Addresses/Range

Cisco AppDynamics Content Delivery Network (CDN)

https://cdn.appdynamics.com

Cisco AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the Cisco AppDynamics CDN.

Cisco AppDynamics OpenTelemetry Service (SaaS Controller)

https://syd-sls-agent-api.saas.appdynamics.comap-southeast-2







Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2.
Serverless Service
Analyticshttps://syd-ana-api.saas.appdynamics.com
Controller Tenant


https://my-controller-tenant.saas.appdynamics.com

Cisco AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller Tenant within AWS.

EUM Cloud

https://syd-col.eum-appdynamics.com (EUM Collector)

https://syd-api.eum-appdynamics.com (EUM API)


Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2.






IoT REST API

https://syd-iot-col.eum-appdynamics.com

Screenshot Servicehttps://syd-image.eum-appdynamics.com
Synthetic Server

https://syd-synthetic.eum-appdynamics.com

Synthetic Server Feederwss://syd-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Sydney Datacenter environment will have one of the following source IP addresses: 

  • 13.210.238.7
  • 13.54.206.49
  • 13.55.209.28

Synthetic Hosted Agents 

Agent LocationRegionIP Address
Ashburnus-east-1
  • 18.207.78.66
  • 35.172.142.231
  • 35.169.109.202
San Franciscous-west-1
  • 54.215.103.224
  • 54.241.38.223
Oregonus-west-2
  • 52.32.60.222
  • 34.208.158.50
  • 35.163.89.148
Hong Kongap-east-1
  • 18.162.78.168
  • 18.166.181.238
  • 18.162.74.112
Mumbaiap-south-1
  • 3.6.215.150
  • 15.207.41.119
  • 65.0.142.149
Seoulap-northeast-2
  • 52.79.82.92
  • 13.125.196.150
  • 13.209.209.107
Singaporeap-southeast-1
  • 52.77.165.87
  • 18.136.155.117
  • 54.179.41.237
Sydneyap-southeast-2
  • 13.54.18.6
  • 3.104.182.17
  • 54.66.69.215
Tokyoap-northeast-1
  • 175.41.247.185
  • 54.249.170.126
  • 13.230.50.189
Montrealca-central-1
  • 3.96.232.211
  • 3.96.41.238
  • 35.182.103.42
Frankfurteu-central-1
  • 3.125.23.140
  • 18.193.94.183
  • 18.193.64.141
Dublineu-west-1
  • 54.228.84.211
  • 46.51.162.132
  • 34.248.65.6
Londoneu-west-2
  • 18.133.10.83
  • 35.177.31.149
  • 18.134.127.48
Milaneu-south-1
  • 15.161.145.155
  • 15.161.209.89
  • 15.161.28.157
Pariseu-west-3
  • 15.237.104.184
  • 15.188.178.99
  • 35.180.3.161
Sao Paulosa-east-1
  • 54.232.46.133
  • 54.94.31.50
  • 54.232.108.32

Cisco AppDynamics provides the following Azure cloud regions. Each region, in addition, provides a selection of agent locations.

Linux-based Synthetic Hosted Agent

Azure Cloud RegionIP AdressAgent Location in Controller UI
Oregon



20.61.190.16/28

Amsterdam

20.235.179.192/28

Chennai

4.200.129.176/28

Melbourne
52.183.192.32/28San Antonio

4.205.52.64/28

Toronto
Sydney4.200.129.176/28Melbourne
Mumbai20.235.179.192/28Chennai
52.183.192.32/28San Antonio


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