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Browser RUM is made up of several components, which, in various configurations, can either be located on the Internet or hosted inside your own data center/network. On-premises access points are configured at installation or through the UI. But if  If your installation requires access to any of these components on the Internet, the following is a list of the locations where the various components can be accessed. You need to make sure the appropriate URLs are accessible from your network.

  • Browsers download the JavaScript Agent extension. On the Internet, it is available from cdn.appdynamics.com.
  • The JavaScript Agent sends its data from the browser to the EUM Cloud. On the Internet, the browser sends its beacons to one of the following:
    • col.eum-appdynamics.com (North America) 
    • fra-col.eum-appdynamics.com (Europe)
    • syd-col.eum-appdynamics.com (APAC)
  • The EUM Cloud sends analytics data to the Events Service. On the Internet, the EUM Cloud sends its data to one of the following:

    • analytics.api.appdynamics.com:443 (North America)

    • fra-ana-api.saas.appdynamics.com:443 (Europe)

    • syd-ana-api.saas.appdynamics.com:443 (APAC)
  • The Controller fetches data from the EUM Cloud. On the Internet, the Controller fetches data from one of the following:
    • api.eum-appdynamics.com:443 (North America)
    • fra-api.eum-appdynamics.com:443 (Europe)
    • syd-api.eum-appdynamics.com:443 (APAC) 
  • The Controller queries the Events Service. On the Internet, the Controller queries one of the following:

    • analytics.api.appdynamics.com:443 (North America)

    • fra-ana-api.saas.appdynamics.com:443 (Europe)

    • syd-ana-api.saas.appdynamics.com:443 (APAC)

see Access the SaaS EUM Server for more information.

If you are using the AppDynamics CDN to fetch the JavaScript Agent (adrum.js) and JavaScript Agent extension (adrum-ext.js), you also need to make sure that cdn.appdynamics.com is accessible from your network.

Additional Browser RUM Configurations

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