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    • License restrictions with respect to any third party components included in the AppDynamics software, with which customers are required to comply, are located on the Legal Notices page.
    • Compatibility limitations with respect to any third party components are located on the Supported Environments page. 
    • Customers are prohibited from using the MySQL database(s) included with the AppDynamics software with any other product or for any other purpose other than for the AppDynamics software as provided.
    • Each unit of the products in the Application Performance Management section below includes one unit of Machine Agent and Universal Agent at no cost, but such Machine Agent and Universal Agent shall only be used on the instance of the OS being monitored by the purchased unit.
    • Metric Data retention policy: 
      • For Onon-Prem prem deployments: Metrics in one-minute increments are retained for 4 hours; metrics in ten-minute increments are retained for 48 hours; metrics in one-hour increments are retained for 365 days.
      • For SaaS deployments: Metrics in one-minute increments are retained for 1 day; metrics in one-hour increments are retained for 365 days.
    • Event Data retention policy: As described below, except that retention for on-premises deployments is configurable.
    • Peak Edition - AppDynamics for Java, .NET or Node.js : During the License Term of the Subscription Licenses (or, if applicable, during the Maintenance and Support Term of perpetual licenses) on the applicable Order Form, End User may, once per calendar quarter and upon 24 business hours' written notice, exchange licenses among the following types of Software units: AppDynamics Pro Edition for Java, .NET and Node.js on a one-for-one basis, and separately AppDynamics Test & Dev Edition (each an “Exchangeable Group”) for the same products on a one-for-one basis. For clarity, the list prices of all products within each Exchangeable Group (Pro Edition and Test & Dev Edition, respectively) are the same and through such exchanges, End User may not at any time use products with cumulative value exceeding the total list price of products on the applicable Order Form.
    • Peak Edition - Browser or Mobile RUM: During the License Term of the Subscription Licenses (or, if applicable, during the Maintenance and Support Term of perpetual licenses) on the applicable Order Form, End User may, once per calendar quarter and upon 24 business hours' written notice, exchange licenses among the following types of Software units: AppDynamics Pro Edition for Browser Real User Monitoring and Browser Analytics for units of Mobile Real User Monitoring and Mobile Analytics on a one-for-one basis (and vice versa), and separately AppDynamics Test & Dev Edition for the same products (and vice versa) on a one-for-one basis.  End User may not exchange any AppDynamics for Browser Real User Monitoring licenses during any year in which End User has used any pageviews of such licenses. For clarity, the list prices of all products within each Exchangeable Group (Pro Edition and Test & Dev Edition, respectively) are the same and through such exchanges, End User may not at any time use products with cumulative value exceeding the total list price of products on the applicable Order Form.
    • APM Any Language - APM Any Language customers are prohibited from instrumenting APM Any licenses on SAP application servers unless such customer has purchased the requisite AppDynamics for SAP - ABAP Agent(s).
    • Upgrades - Upgrade entitle the customer to the entitlement of the product to which the customer is upgrading.
    • Standard University Subscription - Customers that have purchased any of the software listed below under the heading "Application Performance Management" shall be entitled to access the AppDynamics University Self-Paced Library, subject to the conditions set forth in this paragraph. No greater than 20 unique users per month per AppDynamics account are entitled to this access. Access shall be limited to customers that have purchased this software either (i) on a subscription basis but remain current on payment of all subscription license fees, if any or (ii) on a perpetual basis but remain current on payment of all maintenance and support fees, if any. Customers may log in using AppDynamics account credentials.

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