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The AppDynamics mobile application lets you monitor the health and performance of your applications on Android and iOS devices. Alerts on a device can notify you of application issues within minutes of their occurrence. 

Supported Environments and Versions

Using the AppDynamics Mobile App requires: 

  • Version 4.0 or later of the Controller
  • For the device, these operating systems: 
    • iPhone, iPad, or other iOS-based devices: iOS 8.0 or higher
    • Android: Android 4.0 (Ice Cream Sandwich) or higher

You can view custom dashboards on the mobile app, but node- or tier-level custom dashboards are not available for viewing in the Mobile App. 

Get the Mobile App

To get the AppDynamics Mobile App:

After installation, you need to set up your account from within the application. There are two ways to do this:

  • By scanning a QR code in the Controller UI with your mobile device. 
  • By configuring the Controller account settings manually. 

The following section describes these ways to set up your account. 

Configure your Account by Scanning a QR Code

To set up your account by QR code:

  1. In the Controller UI, open your user preferences page. Click gear () icon > My Preferences
  2. Click View Configuration Code next to Mobile App Account Configuration. 
  3. Follow the instructions shown to complete your device setup with the code. 

Configure your Account Manually  

  1. After downloading and installing the app on your mobile device, launch the app. 
    Click Add New Account if you have already set up an account and want to set up another.
  2. Enter your Controller URL and click Next. If you are using SSL, make sure to check the Use HTTPS box.
     
  3. Enter your account name based on your Controller type:
    • For a SaaS or multi-tenant Controller, enter the account name given to you when you signed up for a SaaS Controller or the account name added by your administrator for a multi-tenant Controller. 
    • For a single-tenant on-premises Controller, use the built-in default account, Customer1.  
  4. Click Next.
  5. Enter your username and password and click Next.

Enable Notifications on the Device

Push notifications enable you to stay on top of the health and performance of your applications without repetitively checking their status manually. Whether you are on the move or at the office, receiving notification of specific events happening within the system can mean minutes instead of hours of downtime. Our AppDynamics App lets you subscribe to any event that occurs on the Controller. To understand more about an AppDynamics event, see Monitor Events.

An on-premises Controller is not configured to generate push notifications by default. To enable push notifications, follow the instructions in Enable Notifications from an On-Premises Controller

To subscribe to notifications on an iOS device:

  1. In the AppDynamics mobile app, drill down to an application. 
  2. Open the application menu.
     
  3. Select Push Notification
  4. Subscribe to events of interests for the selected app. Event types include health rule violation states, errors, application changes, and more: 

     

To subscribe to notifications on an Android device:

  1. In the AppDynamics mobile app, drill down to an application.
  2. Open the overflow menu at the top right of the toolbar.
  3. Select Notifications Settings
  4. Subscribe to events of interests for the selected app. Event types include health rule violation states, errors, application changes, and more. 

    If notification fails, AppDynamics captures the error in the Controller log. 


To setup Push Notifications on an Android device:

  1. Click Settings at the bottom of the main menu on the left side of the page. 
  2. Click Push Notifications. You will now receive notifications when health rule violations occur.

Enable Notifications from an On-Premises Controller

To generate notifications, the on-premises Controller must be able to reach the following address:

  • https://mobile-push.api.appdynamics.com/  

You may need to configure your network or intervening firewalls to enable the Controller to access that domain.

Once you have ensured that the Controller can access the AppDynamics site, open the Administration Console. In the console find and set the push.notification.service.enabled flag to 'true'. The change takes effect immediately. 

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