Download page Support Advisory: Business Transactions Reporting to All Other Traffic.
Support Advisory: Business Transactions Reporting to All Other Traffic
Summary
AppDynamics has identified an issue where Business Transactions have started reporting to all other traffic. This issue is occurring in the following application topology and configuration combination:
The Controller has the Service Proxy feature enabled. This is the default behavior as of the 20.11 release. Previously, one could elect to enable this feature via a request to the AppDynamics Operations Team.
The Business Transaction discovery is locked (BT Lockdown) in an application.
The application where the BT lock is enabled has a Load Balancer (LB) as part of the topology.
Current Status
AppDynamics has identified the root cause as a bug in the Java agent and Java-based agents (version 4.5.19+), including PHP, Network Visibility, and the Dynamics agent for analytics. The fix requires AppDynamics to publish updated versions of these agents. Furthermore, the fixed versions for these agents need to be deployed in the customer production environments before the Service Proxy feature can be used again in combination with BT Lockdown enabled. As a precaution, we suggest disabling the Service Proxy feature for the time being to avoid any chance of lost visibility due to this issue.