Summary

With the aim to provide better security, privacy and improved features, we we continue to leverage frameworks and OS functions that have minimum operating system requirements. Due to challenges with older OS compatibility. starting December 21, 2021, we will stop supporting device OS versions lower than iOS 11.

iOS 14 is the fourteenth and current major release of the iOS mobile operating system developed by Apple Inc. for their iPhone and iPod Touch lines. Announced at the company's Worldwide Developers Conference on June 22, 2020 as the successor to iOS 13, it was released to the public on September 16, 2020.[4][5] It will be succeeded by iOS 15 later in 2021. We intend to support iOS 11 through 15.

Affected Software

  • iOS 8
  • iOS 9
  • iOS 10 

Workaround

None.

Resolution

Upgrade to iOS Agent >= 21.x.