Support Advisory: Security Updates Cause De-support of Older Mobile Agents

Summary

Due to security updates, data sent from older mobile agents will not be available in the Controller. We recommend an immediate upgrade to newer mobile agent versions.

Affected Software

The table below lists mobile agent versions that are no longer supported.

Mobile Agent	Unsupported Mobile Agent Versions
React Native Agent	0.0.x, 1.0.x
iOS Agent	40.x, 41.x,42.x, 43.x, 44.x, 45.x, 50.1.x, 50.2.x
Android Agent	4.0.x, 4.1.x, 4.2.x, 4.3.x, 4.4.x, 4.5.x
Xamarin Agent	43.3.x, 44.0.x, 45.x, 50.1 - 50.2.x
Cordova Plugin	1.1.x – 1.9.x

Workaround

A list of supported agents is available at Mobile Agent Version and Deployment Support Matrix.