Product Announcements and Alerts AppDynamics Support Advisories Current: Support Advisory: Machine Agent 24.9.0 Fails to Start as a Service on Windows PDF Download PDF Download page Support Advisory: Machine Agent 24.9.0 Fails to Start as a Service on Windows. Current page All pages Support Advisory: Machine Agent 24.9.0 Fails to Start as a Service on Windows SummaryMachine Agent version 24.9.0 does not work on Windows when you start it as a service. Affected Software and ImpactInstalling Machine Agent 24.9.0 as a service can result in visibility loss on your Windows platform.ResolutionThis issue is fixed in the Machine Agent 24.9.1. You can upgrade to the Machine Agent version 24.9.1.What if I have questions?Contact customer support or use our support portal if you have any questions or concerns. ×