Summary

The End User Monitoring (EUM) agents (JavaScript, iOS, Android, and IoT SDK) have historically used both HTTP and HTTPS transport protocols to send EUM traffic to AppDynamics.

Effective January 31st, 2023, AppDynamics will stop accepting HTTP traffic in an effort to improve customer security. 

Affected Software

AppDynamics Browser Real User Monitoring (RUM), Mobile RUM, and IoT RUM customers who use HTTP as the transport protocol for the EUM Agents are affected by this change. 

Resolution

Customers using HTTP will need to change the configuration of their EUM agents to use HTTPS prior to January 31st, 2023. See the following pages for instructions:

For any questions or concerns, customers can contact their account or customer success manager, or use the Support Portal.

Revision History

June 30, 2022 - Added iOS, Android, and IoT SDK agents as affected by this change.

May 27, 2022 - Published the first version for the JavaScript Agent.