Cisco Cloud Observability Grafana Plugin FAQs

How can I get Grafana Plugin in my Grafana® instance?

You can download the Grafana plugin from the Downloads portal by searching for grafana in the AVAILABLE DOWNLOADS search filter. You can also directly download the Grafana plugin zip file.

You can also contact customer support to receive the latest plugin archive and follow the steps given in Integrate Cisco Cloud Observability with Grafana.

How to create service principles for data-source creation?

To learn more about service principles, creation, and use, see Service Principals.

Why are my service principles details not working or showing an authentication failed message?

Verify the following points:

• Service principles must be created by company admin only.

• User must wait 5 minutes before using newly created service principles in data source configurations for the Cisco Cloud Observability plugin in Grafana.

• Ensure that the Grafana instance can connect or reach the Cisco Cloud Observability instance.

How to import default dashboards?

When you install the plugin and create a data source for Cisco Cloud Observability, you can see four dashboards under the dashboards tab next to the Settings tab. Click Import dashboard to add a dashboard to your Grafana instance.

Which Grafana version is recommended to run this plugin?

Cisco Cloud Observability Developer recommends using Grafana 9. x or higher version to utilize plugin functionality to its fullest.

What is the recommended OS and browser to support the Cisco Cloud Observability plugin?

See the following list of supported or recommended browsers:

Why am I not able to see Assisted Query Workflow screen options?

Upgrade Grafana to a 9. x or higher version.

Can I create multiple data- sources of the Cisco Cloud Observability instance?

Yes, you can create as many data sources of Cisco Cloud Observability instance and use charts from different sources on a single dashboard.

How to create a default dashboard copy for a separate data source?

You can back up a pre-imported dashboard with the data source name of any relative name. Then, reimport the dashboard from the data sources -> dashboard section of the new data source.

The newly added dashboard points to the data source from where it was imported.

How to create a new dynamic Data link from the panel to navigate to observe the UI?

Follow these steps to create a new dashboard:

1. Go to Dashboard settings - > Variables.

2. Click Add Variable.

3. Enter Source in the Name field and Query in the Type field.

4. Select Cisco Cloud Observability as the Data source.

5. Enter the string configURL in the Query field.

6. Click Update. It fetches the config URL from the selected source.

Follow these steps to use source variables in the dynamic data link.

1. Open the right-hand side panel settings of the desired chart.

2. Search for the data link and click on + Add link.

3. Add the required title.

4. Under the URL field, form URL as per the destination path by accommodating ${Source} variable accordingly
   For example, 
   

   ${Source}/ui/observe/aws:ec2?filter=attributes(status ) in [3]&since=${__from}&until=${__to}

   CODE

5. Click Save.

Your panel works as a dynamic link to Cisco Cloud Observability Tenant UI.

Why is my UQL query not working?

See the documentation for unsupported UQL formats. See UQL Query combinations to Avoid.

In Assisted Query Workflow, the Source dropdown is disabled?

This option is available only for sources with associated metrics.

Can I apply tagged or attribute filters on UQL in Assisted query Workflow?

Yes, while creating an Assisted Query using Assisted Query Workflow under the Filter section, you can select Attributes or Tag from the dropdown selection and provide desired value or variable to filter.

How Can I add multiple queries in the Cisco Cloud Observability Grafana plugin?

You can add multiple queries in Grafana by clicking + Query button on the plugin UI. Grafana will plot these queries on the same chart.