Application Analytics can help you answer business-oriented questions, such as:

  • How many users experienced failed checkout transactions in the last 24 hours? 
  • How much revenue was lost because of these failures? How is that revenue distributed across different product categories?
  • What is your revenue for the day for a geographical region?
  • What was the revenue impact by product category associated with two marketing campaigns we ran last week?

Analytics Home Page

The Analytics Home page consolidates data from transaction, browser, and mobile events. The home page automatically generates Transaction and End User Monitoring Summary panels through queries that aggregate data into widgets.

No configuration is required to see the Analytics Home page. However, you need appropriate licenses and access to view the widgets. See Restrictions and Security for more details.  

You can access the home page at any time by clicking the Home icon on the left navigation pane in Analytics. 

Home Page Data

AppDynamics Query Language (ADQL) queries generate the data for each home page widget. You cannot access or edit the ADQL queries.

Your selected time-range automatically applies a time filter to each query. Widgets refresh every two minutes. 

Transaction Summary

The Transaction Summary panel aggregates your Analytics data from applications and business transactions. Transaction Summary widgets are categorized by transaction threshold, from normal to error. The Transaction Summary panel contains six widgets:

  • Total Transactions - count of all transactions 

  • Problematic Transactions - count of transactions that are not within normal threshold boundaries

  • Normal Transactions - count of transactions that fall within the normal threshold boundaries

  • Top 10 Applications by Transaction Volume - graphical view of applications

  • Top 10 Business Transactions by Transaction Volume - graphical view of transactions 

  • Transaction Score Trend - total number of transactions for all applications

End User Session Summary

The End User Session Summary panel pulls together browser and mobile session data into widgets. The End User Session Summary panel contains six widgets:

  • Browser Sessions - count of unique browser sessions

  • Mobile Sessions - count of unique mobile sessions

  • Browser & Mobile Users - count of browser and mobile users

  • Browser Session Bounce Rate - rate of bounces per total sessions
    A bounce is a browser session where the page count equals one. Bounces occur when a user lands on a webpage and leaves the site without visiting additional pages.  

  • Top Page Referrers by Session Volume - the website visited by your user before accessing your site
    Referrer is an optional component of the Events Service. If you have not configured referrers, this widget does not contain data. 

  • Session Trend - total number of sessions separated by browser and mobile sessions

Using Home Page Data

You can select the transaction score in each chart to isolate metrics. For example, hovering over Normal in Transaction Score Trend removes other transaction scores, as demonstrated below.  

In graph widgets, you can hover over any point to see a count of the data, as shown below. 

Drill Down Options

You can drill down into each metric to open the ADQL search that generates the metric. Click anywhere on the metric to open the query, as shown below:

 

Restrictions and Security

If your Analytics Home page does not display data on widgets, there may be an error in fetching data or no data available in the Events Service. 

If panels or widgets are missing from your home page, confirm that you have sufficient licenses and have access to Analytics data. 

Licenses

To see data on the Transaction Summary panel, you need:

  • At least one application enabled for Analytics
  • Active Transaction Analytics licenses
    If your Transaction Analytics license expires, Analytics stops ingesting data for the Analytics Home page. The Transaction Summary panel still displays your existing data, but does not ingest any new data. 

To see data in the End User Session Summary panel you need:

  • Browser Analytics and/or Mobile Analytics enabled. See Analytics Data Sources.  
  • Active EUM licenses to Mobile and/or Browser Real User Monitoring 

Some widgets may not be available depending on your End User Monitoring (EUM) licenses. For example, if you have a license to Mobile RUM only, your Analytics Home page will not contain browser-specific widgets (browser sessions, bounce rate, and referrers). Aggregated widgets, Browser & Mobile Users and Session Trend, only show the data to which you have an EUM license. 

RBAC

Analytics enforces role-based access control (RBAC). As a result of RBAC, your Analytics Home page displays only the data to which you have access. 

In the End User Session Summary panel, numeric widgets and the Session Trend chart require access to both Browser and Mobile Real User Monitoring. To see data in these widgets, your role must include access to Browser Requests and Mobile Requests and Sessions events. 

See Analytics and Data Security for more information.