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Please note the following when using the Machine Agent on Windows.

  • It is good practice to check the server frequently to make sure it has the latest Windows updates installed.
  • If you have a Server Visibility license, use the ServerMonitoring extension.
  • If you do not have a Server Visibility license, or if you want to collect Basic metrics only, use the JavaHardwareMonitor extension.

Server Visibility on Windows

For additional guidelines, see Server Visibility Requirements and Supported Environments.

Running the Machine Agent and .NET Agent on the Same Machine

If you want to collect Machine or Server metrics on a machine with Machine and .NET Agents installed, you must enable .NET Compatibility Mode on both the Controller and the Machine Agent. For more information, see .NET Compatibility Mode.

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