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 The following sections discuss how to solve common license problems.

No EUM Account License Key

The EUM account license is separate from the Controller license. Although the license file includes the EUM license key, the EUM account license is provisioned separately. 

Controllers cannot share an EUM license key, but applications can.

If you need an EUM license, call your AppDynamics sales representative or email salesops@appdynamics.com.

Browser RUM Does Not Work in Production

If you are running more than one Controller, each instance requires a unique license. Make sure you are not trying to use the same license on more than one Controller.

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