This page applies to an earlier version of the AppDynamics App IQ Platform.
See the latest version of the documentation.

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Check Agent Logs

After a successful install, the agent log at <machine_agent_home>/logs, should contain the following message:

Started AppDynamics Machine Agent Successfully


If the agent log file is not present, the Machine Agent may not be accessing the command properties. To troubleshoot, check the application server log file where STDOUT is logged. It has the fallback log messages, which are useful for troubleshooting the agent. 

Verify that the Agent is Reporting to the Controller

  1. Log in to the Controller UI as an Administrator.
  2. From the Controller Top Navigation Bar, click the Settings > AppDynamics Agents.
  3. Click the Machine Agents tab. 
    Here, you should see the listing for the machine agent. If you don't see the machine agent, check your controller-info.xml properties to ensure they have specified the correct host properties. See Resolve Standalone Machine Agent Installation Problems.

Machine Agent Not Reporting

 If it appears that the Machine Agent is not reporting to the Controller, check this article on the Community Knowledge Base: Machine Agent Not Reporting.

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