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The SMTP email server must be configured to enable email and SMS notifications and digests to be sent by the Controller.
Provide the connection information for the SMTP host and port.
A SaaS Controller should be preconfigured with the appropriate settings, but verify the settings as the following:
No authentication is needed.
For an on-premise controller, use a host and port settings for an SMTP server available in the controller deployment environment.
If you are using SMS do one of the following:
For example, a mobile phone in the United States serviced by AT&T might be:
A mobile phone in the United Kingdom serviced by Textlocal might be:
See SMS gateway by country for information on most common SMS gateways.
If you do not receive notifications for health rule violations, it could be because the default SMTP server timeout period is too short. To troubleshoot, increase the value of the mail.smtp.socketiotimeout Controller Setting in the Administration Console. The default value is 30 seconds.