AppDynamics Application Intelligence Platform

3.9.x Documentation

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You can monitor the end user experience of each type of device/platform that your end users use to access your application.

The device dashboard helps you discover:

  • The slowest devices in terms of total end-user response time
  • The slowest devices to connect to the server
  • The devices that most of your end users use
  • The devices that most of your end users use in a particular country or region

Accessing Usage Statistics by Device/Platform

  1. In the left navigation bar click: End User Experience -> Web.
  2. Select the Usage Stats tab.
  3. Click the Devices tab if it is not already selected.

Overall Device Distribution

The Overall Distribution chart shows the percentages of your web end users by their devices/platforms. 

This chart shows mobile access via browsers only.

To see the total number of calls, average end user response time, and percentage of the total load for a particular device, hover over the device in the chart.

Performance by Device

The Performance by Device list below the chart displays a row for each device.

The columns show the various EUEM metrics by device. See Web EUEM Metrics.

To see the Details View,  click the Statistical View dropdown.

Click a column to sort the devices based on the column's metric. For example, if you want to sort the slowest devices in terms of Download Time with the slowest devices at the top of the list, click the Download Time column. You can toggle the column header to switch between ascending and descending order.

To filter the list to see only rows for a particular device, enter the device in the filter field.

Distribution by Country

The Distribution by Country list breaks out the device distribution of your end users by country.

This list is particularly useful in conjunction with the worst performing regions panel in the Geo Dashboard. If a particular county is experiencing poor performance, it is possible that a significant percentage of your users in that country use a poorly performing device. This list can help you to determine whether the device is a contributing factor.

Learn More