Each remote service has its own dashboard.

Accessing a Remote Services Dashboard

Access a dashboard from the Remote Services List.

To access a Remote Service Dashboard

1. In the left navigation pane select Servers -> Remote Services.

2. From the Remote Services List select a remote service.

3. Click View Dashboard.

How the Remote Services Dashboard is Organized

Action Menu

The Action menu provides these actions for a remote service:

Rename Backend: Renames the remote service
Resolve Backend to Tier: Associates the service with the tier that you select so that the backend appears in the grid view of the tier and not as an independent component ("unresolved backend") on the application dashboard flow map. You can reverse this operation from the Configure Backends resolving to this Tier item in Actions menu in the tier dashboard.
Delete Backends: Removes instances of the service from the controller and all agents. An agent can re-discover the service and register it with the controller.

Remote Service Tabs

The dashboard has these tabs:

Dashboard Tab
Slowest Remote Service Calls Tab

Dashboard Tab

The Dashboard tab displays information about calls to the service:

Flow map: shows traffic to and from the service. See Flow Maps.
Backend Properties: varies according to service type
Key Performance Indicators: See KPI Graphs.

In the flow map, click the call from the app server to the remote service to view the key performance indicators (KPIs) and the business transaction breakdown for the calls to the service.

Compare Menu

The Compare menu is visible when the Dashboard tab is selected.

By default the performance displayed in the dashboard is compared against the daily trend, which is the performance over the last 30 days. From the Compare menu you can direct AppDynamics to use a different baseline or no baseline. You can also configure baselines. For more information about baselines see Detect Anomalies Using Dynamic Baselines and Configure Baselines.

Slowest Remote Service Calls Tab

The Slowest Remote Service Calls tab lists the ten calls to the service with the longest execution time, by tier.

Each call shows the Average Time, Number of Calls during the time range, and Max Time. The Max Time is used to determine which calls are in the list.

To drill down into the Slowest Remote Services

1. Select the call in the list.

The query and its key performance metrics display in the right panel.

2. If transaction snapshots are available for the selected call, click either View Snapshots at the end of the query row or the Correlated Snapshots tab in the lower panel.

3. From the snapshots list that appears select the snapshot that you want to examine and click View Transaction Snapshot.

4. In the snapshot flow map that displays, click Drill Down to view the transaction snapshot.

See Transaction Snapshots.

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