AppDynamics Application Intelligence Platform

3.9.x Documentation


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When an instrumented application crashes, a crash snapshot is created. The snapshot provides information to help you analyze the cause of the crash, including:

  • crashed function
  • source file containing the crashed function
  • line number in the source file, if available
  • stack trace of the application at the time of the crash

For iOS applications, crash snapshots are based on:

  • fatal signals (SIGSEGV, etc)
  • unhandled Objective-C exceptions

For Android applications, crash snapshots are based on:

  • UI thread hangs (cases where the "Application not responding" error message appears)
  • unhandled Java exceptions

To see the list of crash snapshots for the selected time range, click Crash Snapshots.

How the Crash Snapshots List is Organized

The crash snapshots list is a table that displays the current crash snapshots, with one row for each snapshot. The columns represent the crash snapshot properties. See Crash Snapshot Properties for descriptions of these properties.

Click a column header to sort the list based on the column's metric. For example, if you want to sort alphabetically by connection type, click the Connection Type column header. You can toggle the column to switch between ascending and descending order.

To configure the displayed columns

  1. Click View Options.
  2. Clear the check boxes for the options that you do not want to see in the table.

To filter the crashes that are displayed as rows

  1. Click Filters   if filters are not showing
  2. Use the dropdown lists to specify the criteria for displaying a row.  For example, you can specify a specific application, or specific carriers or specific exceptions.

To view a crash snapshot

  1. Select the crash snapshot in the list.
  2. Either click View Crash Details or just double-click.

To archive a crash snapshot

  1. Select the crash snapshot in the list.
  2. Click Archive.

For more information see Archiving Crash Snapshots.

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