AppDynamics Application Intelligence Platform
There are four Geo Dashboards in EUM:
This topic discusses the Web EUM Geo Dashboard.
You access the Web EUM Geo Dashboard by selecting the application and clicking End User Experience -> Web in the left navigation bar and making sure the Geo Dashboard tab is selected.
All Geo Dashboards display key EUM performance metrics by geographic location. You can quickly see which regions have the highest loads, the longest response times, and the most errors. You can understand at a glance which locations are active and of the active locations, which are slow. Then you can use this information to drill down into more detailed information for the slowest regions. Green circles indicate normal user experience, yellow warning, and red critical.
For example, in the Dashboard below you can see that the highest end-user response time (which implies the worst end-user experience) is currently in Australia, with France second, and the highest load (number of total page requests) is in California.
The dashboard is divided into three panels:
The metrics displayed throughout the dashboard are for the region currently selected on the map or in the grid. For example, if you zoom down from world view to France in the map, the summary panels and the trend graphs display data for France.
See Web EUM Metrics for definitions of the metrics.
The main panel in map view displays a map superimposed with circles that represent average end user experience by region.
You can hover over any region on the map to get summary metrics for that region.
Right-clicking lets you access browser snapshots for the region. See Browser Snapshots.
You can double-click any region on the map to drill down into metrics for that region.
When you drill down into the countries with the the highest levels of monitored traffic, a detailed map with the country's subregions is displayed. You can then drill down further into the subregions.
For locations for which detailed maps are not available, the country or region is colored blue to indicate that it is drilled down. Even when detailed maps are not available for subregions, EUM metrics are still collected and reported for the supported subregions in the summary panels and trend graphs.
For a complete list of the supported regions by country see Web EUM Countries and Regions by Geo Dashboard.
You can perform the following actions directly in the map:
You can configure the dashboard display in a variety of ways:
All of these configurations are saved for the next time you log into AppDynamics.
1. In the Geo Dashboard, click the gear icon in the upper right corner of the map or grid panel to get the configuration window.
2. Select the value you want the load circles to represent.
3. Adjust the color thresholds by using one of the following two methods:
3. To configure circle sizes representing load (total number of end user requests), adjust the slider to make the circle ranges larger or smaller.
4. To display the map control widget, check Show Map Controls. To hide them clear this check box.
The map controls let you reposition the map using arrows and zoom the map using + and - buttons. After moving or zooming the map, if you want to return to the default zoomed out home view, click the globe icon in the center of the map control widget.
5. To show the individual state boundaries in the United States in global view, check Show US States in global View.
Metrics for individual states are displayed as if they were countries. Click the state in the United States map to display EUM data for that individual state.
6. To view your map with a dark colored background, check View Dark Map.
You may see this message at the bottom of the map when you are drilled in on a country for which EUM does not have regional data:
"Geographic information for some requests is unavailable and is not displayed on the map; switch to grid view for unknown regions."
In the map view, you may also see a location named "Unknown" in the highest response times and highest loads panels to the right of the map.
In grid view, aggregated EUM metrics for Unknown locations are displayed under the location name "Unknown".
The number of Unknown entries displayed depends on the current map settings:
One of the effects of Unknown regions is that it possible for a country to display as slow (red circles) on the global map, but when you drill down to the country all its regions appear normal (green circles). Or a country may display as normal on the global map, but some subregions may display as slow when you drill down.