AppDynamics Application Intelligence Platform

3.8.x Documentation

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The EUM Geo Dashboard lets you monitor Web and Mobile EUM global performance from a single dashboard.

There are also separate geo dashboards for Web and Mobile EUM.

EUM Geo Dashboard

The dashboard is divided into three panels:

  • A main panel in the upper left that displays geographic distribution of end users on a map, if you clicked the map view icon or on a grid if you clicked the grid view icon.
    • You can switch between map view and grid view by clicking these icons.
    • You can expand the map panel or the grid panel to fill the entire dashboard by toggling the expand icon in the upper right corner of the panel.
    • You select whether your want to view the map by total requests by location, total errors by location, or network response time by location.
      Network response time view displays metrics by average response time and produces a color-coded map in which the color of a circle represents the relative request time experienced by users in a country: green for a fast request time, yellow for a medium request time, red for a slow request time.

  • A panel on the right displaying:
    • Summary load metrics for end-user requests from Web browsers, iOS applications and Android applications.
    • Graph of the summary load for the selected time range. You can click the links to see the rates displayed in the Metric Browser.
    • Highest web end user response times. This list displays the slowest requests from Web browsers. Click View All if you want to view all the page and Ajax requests. See The Pages and Ajax Requests View for more information about this view.
    • Highest mobile network request times. This list displays the slowest requests from mobile applications.
  • Trend graphs in the lower part of the dashboard that dynamically display:
    • Average Web browser end-user response time.
    • Average mobile network request time for each mobile platform.
    • Number and rate of page views with JavaScript errors from Web browsers and number and rate of HTTP errors and network errors from mobile applications.

The metrics displayed throughout this geo dashboard are for the country currently selected on the map or in the grid. For example, if you zoom down from World view to France in the map, the  dashboard displays data for France.

Using Map View

The main panel in map view displays a map superimposed with circles that represent application load or errors by country, depending on your selected view.

If your view is total requests by location, the size of a circle indicates the relative amount of traffic in a country: the larger the circle the higher the load.

If your view is total errors by location, the size of a circle indicates the relative number of errors in a country: the larger the circle the higher the error rate.

See Configuring Map View Options for information about how to adjust the size range.

You can hover over a point in time in any graph to get the precise values for the metric for that moment.

Map Actions

You can perform the following actions directly in the map:

  • Click any country on the map to drill down into metrics for that country. The country is colored blue to indicate that it is drilled down. To  return to the world view from the country view, click World in the left corner of the map.

  • View summary statistics for a region by hovering over its circle.
  • Zoom the entire map using the slider on the left. You can also use your mouse wheel to increase or decrease the map's zoom level.
  • Reposition the map by clicking and dragging it or by clicking the directional arrows in the map control widget.

Configuring Map View Options

You can configure the dashboard display in a variety of ways:

  • The ranges of the circle sizes that indicate relative load or errors on the map.
  • The ranges of the colors that indicate normal, warning and critical performance on the map; applies only to network response time by location view
  • Whether to display the zoom slider and Home button on the map.
  • Whether to display a dark or light colored map.

All of these configurations are saved for the next time you log into AppDynamics.

To access the map view options configuration tool

Click the gear icon in the upper right corner of the map or grid panel to get the configuration window.

To configure circle sizes representing load or errors

Adjust the max load circle size slider to make the circles ranges larger or smaller.

To display the map control widget

Check Show Map Controls. To hide them clear this check box. The map controls let you reposition the map using arrows and zoom the map using + and - buttons. After moving or zooming the map, if you want to return to the default zoomed out home view, click the globe icon in the center of the map control widget.

To view a dark colored or light colored map

To view a dark colored map check View Dark Map. To view a light colored map clear this check box.

To configure color ranges representing performance thresholds

This setting applies only when you view the map by network response time by location.

Do one of the following:

  • Adjust the Network Response Time slider. For example, if you want circles to be red whenever the network request time is 2000 milliseconds or greater, slide the maximum value of the yellow slider value to 2000.

or

  • Double-click the text field that indicates the slider threshold value to make it editable, enter the value of the threshold in the text field, and press the tab key. You can enter as large a value as you like in the field (larger than the current maximum displayed value of the slider) and the displayed range of values for the circle color ranges will adjust accordingly.

Unknown Locations in Map and Grid Views

An unknown location is one for which the agent cannot determine the country from which the request originated.

In map view, you may also see a location named "Unknown" in the highest request times and highest loads panels to the right of the map.

In grid view, aggregated metrics for the unknown locations are displayed under the location name "Unknown".

You may also see metrics reported for a location named "Anonymous Proxy". The data for Anonymous Proxy represents the aggregated metrics from one or more private IP addresses that the agent cannot identify

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