Summary

After a 4.3 upgrade, SAML authenticated users may get blank page instead of Controller Dashboard after log in. 

Affected Software

This issue affects SAML authenticated controller users.

Impact

SAML authenticated users may get blank page instead of the Controller Dashboard after log in.

Resolution

Remove “/saml-auth?accountName=<accountName>” or “/saml-auth” at the end of the URL to display the Controller UI. For example, if the URL in your browser is https://<controller-host>:<controller-port>/controller/saml-auth?accountName=ABC, then remove "/saml-auth?accountName=ABC" and hit enter. You must do this each time you log in from a new browser session.

AppDynamics is working to fix this bug; until then, users must apply the workaround.

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