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AppDynamics agents in a SaaS-based deployment need to be able to reach the AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components.

This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your allowlists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.

SaaS Tenants listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Tenants have no rules to block any traffic on port 443.

Americas

Platform ComponentsDomainsAWS RegionIP Addresses/Ranges
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://analytics.api.appdynamics.comus-west-2


Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Tenant

https://<your-controller>.saas.appdynamics.com

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.

EUM Cloud

https://col.eum-appdynamics.com (EUM Collector)

As part of a critical infrastructure upgrade, AppDynamics will be deprecating support for static IP ranges for the PDX/Oregon SaaS EUM collector https://col.eum-appdynamics.com/ on May 27th, 2022.  This upgrade is required to improve the scalability of the cloud infrastructure used by the AppDynamics EUM solution. If your organization currently utilizes firewall rules based on static IP ranges, you will need to update them to add the https://col.eum-appdynamics.com/ domain to the allowlist instead. This change needs to be made before May 27th, 2022, otherwise EUM data will be lost (including Mobile and Browser RUM) for any applications being monitored which sit behind the firewall. Please contact your account team or support team if you have any questions.

Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.

IoT REST APIhttps://iot-col.eum-appdynamics.com
Screenshot Servicehttps://image.eum-appdynamics.com
Synthetic Serverhttps://synthetic.api.appdynamics.com
  • 52.40.35.5 (Boardman, Oregon)
  • 52.201.103.47 (Ashburn, Virginia)
Synthetic Server Feederwss://synthetic-feeder.api.appdynamics.comPlease refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Oregon Datacenter environment will have one of the following source IP addresses: 

  • 34.218.183.67 

  • 52.88.49.75

  • 34.218.135.55

  • 44.224.91.190

  • 44.224.93.208

  • 100.21.44.47

  • 35.163.240.75

  • 100.21.168.150

  • 44.224.41.204

Platform ComponentsDomainsAWS RegionIP Addresses/Ranges
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://gru-ana-api.saas.appdynamics.comsa-east-1






Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1 region.
Tenant

https://<your-controller>.saas.appdynamics.com

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.

EUM Cloud

https://gru-col.eum-appdynamics.com (EUM Collector)

https://gru-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1 region.

IoT REST APIhttps://gru-iot-col.eum-appdynamics.com
Synthetic Server Feeder

wss://gru-synthetic-feeder.eum-appdynamics.com

Synthetic Server

https://gru-synthetic.eum-appdynamics.com

Synthetic Server Feederhttps://gru-image.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Sao Paolo Datacenter environment will have one of the following source IP addresses: 

  • 54.94.50.188

  • 54.233.178.89

  • 18.229.226.158


EMEA

Platform ComponentsDomainsAWS RegionIP Addresses/Range
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://fra-ana-api.saas.appdynamics.comeu-central-1



Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.
Tenanthttps://<your-controller>.saas.appdynamics.comAppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.
EUM Cloud

https://fra-col.eum-appdynamics.com (EUM Collector)

https://fra-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.


IoT REST APIhttps://fra-iot-col.eum-appdynamics.com
Screenshot Servicehttps://fra-image.eum-appdynamics.com
Synthetic Serverhttps://fra-synthetic.eum-appdynamics.com

52.48.243.82 (Dublin, Ireland)

Synthetic Server Feederwss://fra-synthetic-feeder.eum-appdynamics.comPlease refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Frankfurt Datacenter environment will have one of the following source IP addresses: 

  • 18.195.41.33
  • 18.195.153.182
  • 18.195.58.148
Platform ComponentsDomainsAWS RegionIP Addresses/Range
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://lon-ana-api.saas.appdynamics.comeu-west-2



Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2.
Tenanthttps://<your-controller>.saas.appdynamics.comAppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.
EUM Cloud

https://lon-col.eum-appdynamics.com (EUM Collector)

https://lon-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2.






IoT REST APIhttps://lon-iot-col.eum-appdynamics.com
Screenshot Servicehttps://lon-image.eum-appdynamics.com
Synthetic Server Feeder

wss://lon-synthetic-feeder.eum-appdynamics.com

Synthetic Serverhttps://lon-synthetic.eum-appdynamics.com
Synthetic Server Feederwss://lon-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the London Datacenter environment will have one of the following source IP addresses: 

  • 3.8.253.170
  • 18.135.187.156
  • 18.135.213.75
Platform ComponentsDomainsAWS RegionIP Addresses/Range
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://cpt-ana-api.saas.appdynamics.comaf-south-1



Please refer to the AWS IP range JSON file for the IP range for the AWS region af-south-1.
Tenanthttps://<your-controller>.saas.appdynamics.comAppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.
EUM Cloud

https://cpt-col.eum-appdynamics.com (EUM Collector)

https://cpt-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region af-south-1.




IoT REST APIhttps://cpt-iot-col.eum-appdynamics.com
Screenshot Servicehttps://cpt-image.eum-appdynamics.com
Synthetic Serverhttps://cpt-synthetic.eum-appdynamics.com
Synthetic Server Feederwss://cpt-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Capetown Datacenter environment will have one of the following source IP addresses: 

  • 13.244.227.238
  • 13.244.225.154
  • 13.244.174.250


APAC

Platform ComponentsDomainsAWS RegionIP Addresses/Range
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://hkg-ana-api.saas.appdynamics.comap-east-1Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-east-1.
Tenant


https://<your-controller>.saas.appdynamics.com

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.

EUM Cloud

https://hkg-col.eum-appdynamics.com (EUM Collector)

https://hkg-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-east-1.








IoT REST API

https://hkg-iot-col.eum-appdynamics.com

Screenshot Servicehttps://hkg-image.eum-appdynamics.com
Synthetic Server

https://hkg-synthetic.eum-appdynamics.com

Synthetic Server Feederwss://hkg-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Hong Kong Datacenter environment will have one of the following source IP addresses: 

  • 18.163.88.143
  • 18.162.92.41
  • 18.166.80.78
Platform ComponentsDomainsAWS RegionIP Addresses/Range
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://bom-ana-api.saas.appdynamics.comap-south-1Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.
Tenant


https://<your-controller>.saas.appdynamics.com

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.

EUM Cloud

https://bom-col.eum-appdynamics.com (EUM Collector)

https://bom-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.

IoT REST API

https://bom-iot-col.eum-appdynamics.com

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.





Screenshot Servicehttps://bom-image.eum-appdynamics.com
Synthetic Server Feeder

wss://bom-synthetic-feeder.eum-appdynamics.com

Synthetic Server

https://bom-synthetic.eum-appdynamics.com

Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Mumbai Datacenter environment will have one of the following source IP addresses: 

  • 13.232.191.174
  • 3.7.186.32
  • 13.127.49.48
Platform ComponentsDomainsAWS RegionIP Addresses/Range
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://sin-ana-api.saas.appdynamics.com

ap-southeast-1

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-1.
Tenant


https://<your-controller>.saas.appdynamics.com

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.

EUM Cloud

https://sin-col.eum-appdynamics.com (EUM Collector)

https://sin-api.eum-appdynamics.com (EUM API)

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-1.






IoT REST API

https://sin-iot-col.eum-appdynamics.com

Screenshot Servicehttps://sin-image.eum-appdynamics.com
Synthetic Server

https://sin-synthetic.eum-appdynamics.com

Synthetic Server Feederwss://sin-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Singapore Datacenter environment will have one of the following source IP addresses: 

  • 13.228.123.222
  • 54.169.20.120
  • 13.229.165.25
Platform ComponentsDomainsAWS RegionIP Addresses/Range
AppDynamics Content Delivery Network (CDN)https://cdn.appdynamics.com

AppDynamics uses Amazon CloudFront for the CDN.

See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN.

Analyticshttps://syd-ana-api.saas.appdynamics.comap-southeast-2Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2.
Tenant


https://<your-controller>.saas.appdynamics.com

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS.

EUM Cloud

https://syd-col.eum-appdynamics.com (EUM Collector)

https://syd-api.eum-appdynamics.com (EUM API)


Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2.






IoT REST API

https://syd-iot-col.eum-appdynamics.com

Screenshot Servicehttps://syd-image.eum-appdynamics.com
Synthetic Server

https://syd-synthetic.eum-appdynamics.com

Synthetic Server Feederwss://syd-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted AgentsSee Synthetic Hosted Agents.

Notes:

All traffic originating from the Sydney Datacenter environment will have one of the following source IP addresses: 

  • 13.210.238.7
  • 13.54.206.49
  • 13.55.209.28

Synthetic Hosted Agents 

Agent LocationRegionIP Address
Ashburnus-east-1
  • 18.207.78.66
  • 35.172.142.231
  • 35.169.109.202
San Franciscous-west-1
  • 54.215.103.224
  • 54.241.38.223
Oregonus-west-2
  • 52.32.60.222
  • 34.208.158.50
  • 35.163.89.148
Capetownaf-south-1
  • 13.245.190.255
  • 13.245.139.197
  • 13.244.238.65
Hong Kongap-east-1
  • 18.162.78.168
  • 18.166.181.238
  • 18.162.74.112
Mumbaiap-south-1
  • 3.6.215.150
  • 15.207.41.119
  • 65.0.142.149
Seoulap-northeast-2
  • 52.79.82.92
  • 13.125.196.150
  • 13.209.209.107
Singaporeap-southeast-1
  • 52.77.165.87
  • 18.136.155.117
  • 54.179.41.237
Sydneyap-southeast-2
  • 13.54.18.6
  • 3.104.182.17
  • 54.66.69.215
Tokyoap-northeast-1
  • 175.41.247.185
  • 54.249.170.126
  • 13.230.50.189
Montrealca-central-1
  • 3.96.232.211
  • 3.96.41.238
  • 35.182.103.42
Frankfurteu-central-1
  • 3.125.23.140
  • 18.193.94.183
  • 18.193.64.141
Dublineu-west-1
  • 54.228.84.211
  • 46.51.162.132
  • 34.248.65.6
Londoneu-west-2
  • 18.133.10.83
  • 35.177.31.149
  • 18.134.127.48
Milaneu-south-1
  • 15.161.145.155
  • 15.161.209.89
  • 15.161.28.157
Pariseu-west-3
  • 15.237.104.184
  • 15.188.178.99
  • 35.180.3.161
Sao Paulosa-east-1
  • 54.232.46.133
  • 54.94.31.50
  • 54.232.108.32

AppDynamics provides the following Azure cloud regions represented by the tabs below. Each region, in addition, provides a selection of agent locations.

Agent LocationIP Address
Amsterdam20.50.223.192/28
Chennai40.81.66.16/28
Melbourne52.147.42.240/30
San Antonio40.119.52.112/28
Toronto20.151.49.240/28
Agent LocationIP Address
Melbourne52.243.108.208/29


Synthetic Agent Locations

Mapping of Execution Containers and Browser Locations

The table below lists the available browser locations as well as the corresponding provider and container location.

* Browser LocationProviderContainer Location

Ashburn, Virginia

AWS

US East (N. Virginia)

Montreal, Québec

AWS

Toronto, Ontario

Azure
Amsterdam, NetherlandsAzureEU (Ireland) 
Dublin, IrelandAWS
Frankfurt, GermanyAWS
London, United KingdomAWS
Milan, ItalyAWS
Paris, FranceAWS
Hong Kong, ChinaAWSAsia Pacific (Tokyo) 
Seoul, South KoreaAWS
Tokyo, JapanAWS
Chennai, IndiaAzureAsia Pacific (Singapore) 
Mumbai, IndiaAWS
SingaporeAWS
Melbourne, AustraliaAzureAsia Pacific (Sydney) 
Sydney, AustraliaAWS
Boardman, OregonAWSUS West (Oregon)
San Francisco, CaliforniaAWS
Sao Paulo, BrazilAWS
San Antonio, TexasAzure

Info

*Some of the locations are enabled only based on requests in the new regional clouds. To add missing locations in any regional cloud, raise a support ticket with the list of required locations.

Hosted Agent Coverage Variations

Synthetic hosted agents have the following coverage variations:

  • The US EUM cloud has access to both AWS and Azure locations. 
  • The Frankfurt EUM cloud has access to only AWS locations. 
  • The Sydney EUM cloud has access to only AWS locations.
  • The Bombay EUM cloud has access to only AWS locations.

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