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AppDynamics agents in a SaaS-based deployment need to be able to reach the AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components. 

This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your allowlists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.

SaaS Controllers listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controllers have no rules to block any traffic on port 443.

Platform ComponentsDomainsAWS RegionIP Addresses/Ranges
Controller

https://<your-controller>.saas.appdynamics.com

us-west-2

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.

EUM Cloud

https://col.eum-appdynamics.com (EUM Collector)

us-west-2


52.34.251.155, 52.35.164.72, 52.88.75.106, 54.69.223.100, 54.148.40.48, 34.217.199.252, 52.25.11.222, 54.148.74.106, 44.240.137.127, 44.237.12.73, 54.70.84.250, 54.202.115.159, 52.13.142.199, 44.238.219.75, 54.245.131.219, 44.240.48.158, 34.216.58.237, 52.24.132.88, 44.241.252.115, 54.148.149.218, 34.218.201.243, 35.161.131.79, 44.239.245.204, 34.215.125.8, 52.88.99.210, 35.161.220.210, 34.216.235.40, 54.68.225.43, 35.166.74.152, 34.217.242.192, 52.89.242.229, 35.166.130.173, 52.88.47.42, 44.237.170.186, 34.211.246.226, 44.233.174.62, 52.25.11.222, 52.24.249.176, 44.235.9.37, 44.238.92.150, 52.13.208.26, 52.27.154.187, 52.32.152.153, 54.201.174.152, 44.242.17.10, 44.230.60.86, 54.68.72.220, 54.200.249.58, 44.237.188.18, 54.148.161.66, 54.189.235.246

IoT REST APIhttps://iot-col.eum-appdynamics.comus-west-2

Please refer to the AWS IP range JSON file for the IP ranges for the specified AWS regions.





Analyticshttps://analytics.api.appdynamics.com
Screenshot Service https://image.eum-appdynamics.com
Synthetic Server Feeder

wss://synthetic-feeder.api.appdynamics.com

Synthetic Serverhttps://synthetic.api.appdynamics.comus-west-2
  • 52.40.35.5 (Boardman, Oregon)
  • 52.201.103.47 (Ashburn, Virginia)
Synthetic Hosted AgentsThe fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.

Notes:

All traffic originating from the Americas Datacenter environment will have one of the following source IP addresses: 

  • 34.218.183.67 

  • 52.88.49.75

  • 34.218.135.55

  • 44.224.91.190

  • 44.224.93.208

  • 100.21.44.47

  • 35.163.240.75

  • 100.21.168.150

  • 44.224.41.204

Platform ComponentsDomainsAWS RegionIP Addresses/Range
Controllerhttps://<your-controller>.saas.appdynamics.comeu-central-1AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.
eu-west-2 (London)
EUM Cloud

https://fra-col.eum-appdynamics.com (EUM Collector)

eu-central-1


  • 52.59.59.81
  • 52.57.220.140
  • 52.28.41.3
  • 52.29.131.127
  • 52.28.115.60
  • 52.29.0.31
  • 52.28.52.91
  • 52.58.102.110
  • 54.93.152.243
IoT REST APIhttps://fra-iot-col.eum-appdynamics.comPlease refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.


Screenshot Service https://fra-image.eum-appdynamics.com
Synthetic Server Feeder

wss://fra-synthetic-feeder.eum-appdynamics.com

Synthetic Serverhttps://fra-synthetic.eum-appdynamics.com

52.48.243.82 (Dublin, Ireland)

Synthetic Hosted AgentsThe fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.
Analyticshttps://fra-ana-api.saas.appdynamics.comeu-central-1

Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.


https://lon-ana-api.saas.appdynamics.comeu-west-2 (London)Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2.

Notes:

All traffic originating from the EMEA Datacenter environment will have one of the following source IP addresses: 

  • 18.195.41.33
  • 18.195.153.182
  • 18.195.58.148
Platform ComponentsDomainsAWS RegionIP Addresses/Range
Controller


https://<your-controller>.saas.appdynamics.com
  • ap-southeast-1 (Singapore)
  • 13.228.123.222
  • 54.169.20.120
  • 13.229.165.25
  • ap-southeast-2 (Sydney)


 



   


AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.

 
  • ap-south-1 (Mumbai)
EUM Cloud

https://sin-col.eum-appdynamics.com (EUM Collector)

ap-southeast-1 (Singapore)

  • 52.220.139.232
  • 13.250.145.93
  • 3.0.41.185
  • 54.169.146.24
  • 54.255.158.185
  • 54.251.124.11
  • 54.255.54.138
  • 54.255.181.23
  • 52.77.48.234

https://syd-col.eum-appdynamics.com (EUM Collector) (EUM Collector)

ap-southeast-2 (Sydney)

  • 52.64.71.211
  • 3.106.67.116
  • 13.236.140.210
  • 13.237.155.122
  • 54.66.141.41
  • 54.79.66.201

https://bom-col.eum-appdynamics.com (EUM Collector)

ap-south-1 (Mumbai)

  • 3.7.137.141
  • 13.126.36.88
  • 15.207.171.186
  • 3.6.202.33
  • 52.66.74.73
  • 13.127.224.172
  • 3.7.29.86
  • 35.154.60.73
  • 3.6.225.200
IoT REST API

https://sin-iot-col.eum-appdynamics.com

ap-southeast-1 (Singapore)

Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2 and ap-south-1.













https://syd-iot-col.eum-appdynamics.com
ap-southeast-2 (Sydney)

https://bom-iot-col.eum-appdynamics.com

ap-south-1 (Mumbai)

Screenshot Service https://sin-image.eum-appdynamics.comap-southeast-1 (Singapore)
https://syd-image.eum-appdynamics.comap-southeast-2 (Sydney)
https://bom-image.eum-appdynamics.comap-south-1 (Mumbai)
Synthetic Server Feeder

wss://sin-synthetic-feeder.eum-appdynamics.com

ap-southeast-1 (Singapore)

wss://syd-synthetic-feeder.eum-appdynamics.comap-southeast-2 (Sydney)
wss://https://bom-synthetic-feeder.eum-appdynamics.comap-south-1 (Mumbai)
Synthetic Server

https://sin-synthetic.eum-appdynamics.com

ap-southeast-1 (Singapore)

https://syd-synthetic.eum-appdynamics.comap-southeast-2 (Sydney)
https://bom-scheduler.eum-appdynamics.comap-south-1 (Mumbai)
Synthetic Hosted AgentsThe fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.
Analytics

https://sin-ana-api.saas.appdynamics.com

ap-southeast-1 (Singapore)Please refer to the AWS IP range JSON file for the IP range for the AWS regions ap-southeast-1, ap-southeast-2 and ap-south-1.

https://syd-ana-api.saas.appdynamics.comap-southeast-2 (Sydney)

https://bom-ana-api.saas.appdynamics.com

ap-south-1 (Mumbai)

Notes:

All traffic originating from the APAC Datacenter environment will have one of the following source IP addresses: 

  • 13.55.209.28
  • 13.54.206.49
  • 13.210.238.7


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