AppDynamics agents in a SaaS-based deployment need to be able to reach the AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components. 

This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your whitelists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.

SaaS Controllers listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controllers have no rules to block any traffic on port 443.

AppD Data Center

In the AppD Data Center, the Controllers are tagged and labeled as being for APAC, EMEA, and the Americas; maintenance is carried out at times appropriate for these regions.

Platform ComponentsDomainsIP BlockEquivalent Range
Controllerhttps://<your-controller>.saas.appdynamics.com69.27.41.0/2469.27.41.1 – 69.27.41.254
69.27.42.0/2469.27.42.1 – 69.27.42.254
69.27.44.0/2469.27.44.1 – 69.27.44.254
198.169.194.0/23198.169.194.1 – 198.169.195.255
EUM Cloud, IoT REST API, Synthetic Server, Synthetic Hosted Agents, Analytics

For these platform components, see the table given in the Americas tab for the domains, AWS regions, and IP ranges.

Notes:

  • All traffic originating from the AppD Data Center environment does so with a source IP in the following range: 69.27.44.20-69.27.44.24.

  • 69.27.44.226 is the IP address of the SMTP service (both in and out).

Americas

Platform ComponentsDomainsAWS RegionIP Ranges
Controller

https://<your-controller>.saas.appdynamics.com

us-west-2

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.

EUM Cloud

https://col.eum-appdynamics.com (EUM Collector)

https://api.eum-appdynamics.com (EUM API)

us-east-1

us-west-2

eu-west-1

IoT REST APIhttps://iot-col.eum-appdynamics.comus-west-2
Analyticshttps://analytics.api.appdynamics.com
Screenshot Service https://image.eum-appdynamics.com
Synthetic Server Feeder

wss://synthetic-feeder.api.appdynamics.com

Synthetic Serverhttps://synthetic.api.appdynamics.comus-west-2

Static IP Addresses

  • 52.40.35.5 (Boardman, Oregon)
  • 52.201.103.47 (Ashburn, Virginia)
Synthetic Hosted AgentsThe fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.

EMEA

Platform ComponentsDomainsAWS RegionIP Range
Controllerhttps://<your-controller>.saas.appdynamics.comeu-central-1AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.
EUM Cloud

https://fra-col.eum-appdynamics.com (EUM Collector)

https://fra-api.eum-appdynamics.com (EUM API)

IoT REST APIhttps://fra-iot-col.eum-appdynamics.com
Analyticshttps://fra-ana-api.saas.appdynamics.com
Screenshot Service https://fra-image.eum-appdynamics.com
Synthetic Server Feeder

wss://fra-synthetic-feeder.eum-appdynamics.com

Synthetic Serverhttps://fra-synthetic.eum-appdynamics.com

Static IP Address:

52.48.243.82 (Dublin, Ireland)

Synthetic Hosted AgentsThe fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.

APAC

Platform ComponentsDomainsAWS RegionIP Range
Controllerhttps://<your-controller>.saas.appdynamics.comap-southeast-2

 

 

 

 

   

 

AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.

 
EUM Cloud

https://syd-col.eum-appdynamics.com (EUM Collector)

https://syd-api.eum-appdynamics.com (EUM API)

IoT REST APIhttps://syd-iot-col.eum-appdynamics.com
Analyticshttps://syd-ana-api.saas.appdynamics.com
Screenshot Service https://syd-image.eum-appdynamics.com
Synthetic Server Feeder

wss://syd-synthetic-feeder.eum-appdynamics.com

Synthetic Server

https://syd-synthetic.eum-appdynamics.com

Synthetic Hosted AgentsThe fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.
 


 

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