AppDynamics agents in a SaaS-based deployment need to be able to reach the AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components.
This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your whitelists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.
SaaS Controllers listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controllers have no rules to block any traffic on port 443.
AppD Data Center In the AppD Data Center, the Controllers are tagged and labeled as being for APAC, EMEA, and the Americas; maintenance is carried out at times appropriate for these regions. For these platform components, see the table given in the Americas tab for the domains, AWS regions, and IP ranges. Notes: All traffic originating from the AppD Data Center environment does so with a source IP in the following range: 69.27.44.20-69.27.44.24. Americas https://<your-controller>.saas.appdynamics.com AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS. https://col.eum-appdynamics.com (EUM Collector) https://api.eum-appdynamics.com (EUM API) wss://synthetic-feeder.api.appdynamics.com Static IP Addresses EMEA https://fra-col.eum-appdynamics.com (EUM Collector) https://fra-api.eum-appdynamics.com (EUM API) wss://fra-synthetic-feeder.eum-appdynamics.com Static IP Address: 52.48.243.82 (Dublin, Ireland) APAC AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS. https://syd-col.eum-appdynamics.com (EUM Collector) https://syd-api.eum-appdynamics.com (EUM API) wss://syd-synthetic-feeder.eum-appdynamics.com https://syd-synthetic.eum-appdynamics.com
Platform Components Domains IP Block Equivalent Range Controller https://<your-controller>.saas.appdynamics.com 69.27.41.0/24 69.27.41.1 – 69.27.41.254 69.27.42.0/24 69.27.42.1 – 69.27.42.254 69.27.44.0/24 69.27.44.1 – 69.27.44.254 198.169.194.0/23 198.169.194.1 – 198.169.195.255 EUM Cloud, IoT REST API, Synthetic Server, Synthetic Hosted Agents, Analytics
Platform Components Domains AWS Region IP Ranges Controller us-west-2EUM Cloud us-east-1us-west-2eu-west-1IoT REST API https://iot-col.eum-appdynamics.com us-west-2Analytics https://analytics.api.appdynamics.com Screenshot Service https://image.eum-appdynamics.com Synthetic Server Feeder Synthetic Server https://synthetic.api.appdynamics.com us-west-2Synthetic Hosted Agents The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.
Platform Components Domains AWS Region IP Range Controller https://<your-controller>.saas.appdynamics.com eu-central-1AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS. EUM Cloud IoT REST API https://fra-iot-col.eum-appdynamics.com Analytics https://fra-ana-api.saas.appdynamics.com Screenshot Service https://fra-image.eum-appdynamics.com Synthetic Server Feeder Synthetic Server https://fra-synthetic.eum-appdynamics.com Synthetic Hosted Agents The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.
Platform Components Domains AWS Region IP Range Controller https://<your-controller>.saas.appdynamics.com ap-southeast-2 EUM Cloud IoT REST API https://syd-iot-col.eum-appdynamics.com Analytics https://syd-ana-api.saas.appdynamics.com Screenshot Service https://syd-image.eum-appdynamics.com Synthetic Server Feeder Synthetic Server Synthetic Hosted Agents The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.