SaaS Domains and IP Ranges

AppDynamics agents in a SaaS-based deployment need to be able to reach the AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components.

This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your allowlists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.

SaaS Controllers listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controllers have no rules to block any traffic on port 443.

Platform Components	Domains	AWS Region	IP Addresses/Ranges
Controller	`https://<your-controller>.saas.appdynamics.com`	`us-west-2`	AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.
EUM Cloud	`https://col.eum-appdynamics.com` (EUM Collector)	`us-west-2`	52.34.251.155, 52.35.164.72, 52.88.75.106, 54.69.223.100, 54.148.40.48, 34.217.199.252, 52.25.11.222, 54.148.74.106, 44.240.137.127, 44.237.12.73, 54.70.84.250, 54.202.115.159, 52.13.142.199, 44.238.219.75, 54.245.131.219, 44.240.48.158, 34.216.58.237, 52.24.132.88, 44.241.252.115, 54.148.149.218, 34.218.201.243, 35.161.131.79, 44.239.245.204, 34.215.125.8, 52.88.99.210, 35.161.220.210, 34.216.235.40, 54.68.225.43, 35.166.74.152, 34.217.242.192, 52.89.242.229, 35.166.130.173, 52.88.47.42, 44.237.170.186, 34.211.246.226, 44.233.174.62, 52.25.11.222, 52.24.249.176, 44.235.9.37, 44.238.92.150, 52.13.208.26, 52.27.154.187, 52.32.152.153, 54.201.174.152, 44.242.17.10, 44.230.60.86, 54.68.72.220, 54.200.249.58, 44.237.188.18, 54.148.161.66, 54.189.235.246
IoT REST API	`https://iot-col.eum-appdynamics.com`	`us-west-2`	Please refer to the AWS IP range JSON file for the IP ranges for the specified AWS regions.
Analytics	`https://analytics.api.appdynamics.com`
Screenshot Service	`https://image.eum-appdynamics.com`
Synthetic Server Feeder	`wss://synthetic-feeder.api.appdynamics.com`
Synthetic Server	`https://synthetic.api.appdynamics.com`	`us-west-2`	`52.40.35.5` (Boardman, Oregon) `52.201.103.47` (Ashburn, Virginia)
Synthetic Hosted Agents	The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.

Notes:

All traffic originating from the Americas Datacenter environment will have one of the following source IP addresses:

34.218.183.67
52.88.49.75
34.218.135.55
44.224.91.190
44.224.93.208
100.21.44.47
35.163.240.75
100.21.168.150
44.224.41.204

Platform Components	Domains	AWS Region	IP Addresses/Range
Controller	`https://<your-controller>.saas.appdynamics.com`	`eu-central-1`	AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.
Controller	`https://<your-controller>.saas.appdynamics.com`	`eu-west-2` (London)
EUM Cloud	`https://fra-col.eum-appdynamics.com` (EUM Collector)	`eu-central-1`	`52.59.59.81` `52.57.220.140` `52.28.41.3` `52.29.131.127` `52.28.115.60` `52.29.0.31` `52.28.52.91` `52.58.102.110` `54.93.152.243`
IoT REST API	`https://fra-iot-col.eum-appdynamics.com`		Please refer to the AWS IP range JSON file for the IP range for the AWS region `eu-central-1`.
Screenshot Service	`https://fra-image.eum-appdynamics.com`
Synthetic Server Feeder	`wss://fra-synthetic-feeder.eum-appdynamics.com`
Synthetic Server	`https://fra-synthetic.eum-appdynamics.com`		`52.48.243.82` (Dublin, Ireland)
Synthetic Hosted Agents	The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.
Analytics	`https://fra-ana-api.saas.appdynamics.com`	`eu-central-1`	Please refer to the AWS IP range JSON file for the IP range for the AWS region `eu-central-1`.
Analytics	`https://lon-ana-api.saas.appdynamics.com`	`eu-west-2` (London)	Please refer to the AWS IP range JSON file for the IP range for the AWS region `eu-west-2`.

Notes:

All traffic originating from the EMEA Datacenter environment will have one of the following source IP addresses:

18.195.41.33
18.195.153.182
18.195.58.148

Platform Components	Domains	AWS Region	IP Addresses/Range
Controller	`https://<your-controller>.saas.appdynamics.com`	`ap-southeast-1` (Singapore)	`13.228.123.222` `54.169.20.120` `13.229.165.25`
		`ap-southeast-2` (Sydney)	AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS.
		`ap-south-1` (Mumbai)
EUM Cloud	`https://sin-col.eum-appdynamics.com (EUM Collector)`	`ap-southeast-1` (Singapore)	`52.220.139.232` `13.250.145.93` `3.0.41.185` `54.169.146.24` `54.255.158.185` `54.251.124.11` `54.255.54.138` `54.255.181.23` `52.77.48.234`
	`https://syd-col.eum-appdynamics.com (EUM Collector) (EUM Collector)`	`ap-southeast-2` (Sydney)	`52.64.71.211` `3.106.67.116` `13.236.140.210` `13.237.155.122` `54.66.141.41` `54.79.66.201`
	`https://bom-col.eum-appdynamics.com` (EUM Collector)	`ap-south-1` (Mumbai)	`3.7.137.141` `13.126.36.88` `15.207.171.186` `3.6.202.33` `52.66.74.73` `13.127.224.172` `3.7.29.86` `35.154.60.73` `3.6.225.200`
IoT REST API	`https://sin-iot-col.eum-appdynamics.com`	`ap-southeast-1` (Singapore)	Please refer to the AWS IP range JSON file for the IP range for the AWS region `ap-southeast-2` and `ap-south-1`.
	`https://syd-iot-col.eum-appdynamics.com`	`ap-southeast-2` (Sydney)
	`https://bom-iot-col.eum-appdynamics.com`	`ap-south-1` (Mumbai)
Screenshot Service	`https://sin-image.eum-appdynamics.com`	`ap-southeast-1` (Singapore)
	https://syd-image.eum-appdynamics.com	`ap-southeast-2` (Sydney)
	`https://bom-image.eum-appdynamics.com`	`ap-south-1` (Mumbai)
Synthetic Server Feeder	`wss://sin-synthetic-feeder.eum-appdynamics.com`	`ap-southeast-1` (Singapore)
	`wss://syd-synthetic-feeder.eum-appdynamics.com`	`ap-southeast-2` (Sydney)
	`wss://https://bom-synthetic-feeder.eum-appdynamics.com`	`ap-south-1` (Mumbai)
Synthetic Server	`https://sin-synthetic.eum-appdynamics.com`	`ap-southeast-1` (Singapore)
	`https://syd-synthetic.eum-appdynamics.com`	`ap-southeast-2` (Sydney)
	`https://bom-scheduler.eum-appdynamics.com`	`ap-south-1` (Mumbai)
Synthetic Hosted Agents	The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available.
Analytics	`https://sin-ana-api.saas.appdynamics.com`	`ap-southeast-1` (Singapore)	Please refer to the AWS IP range JSON file for the IP range for the AWS regions `ap-southeast-1`, `ap-southeast-2` and `ap-south-1`.
	`https://syd-ana-api.saas.appdynamics.com`	`ap-southeast-2` (Sydney)
	`https://bom-ana-api.saas.appdynamics.com`	`ap-south-1` (Mumbai)

Notes:

All traffic originating from the APAC Datacenter environment will have one of the following source IP addresses:

13.55.209.28
13.54.206.49
13.210.238.7

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SaaS Domains and IP Ranges