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This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your allowlists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.
SaaS Tenants listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Tenants have no rules to block any traffic on port 443.
AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. As part of a critical infrastructure upgrade, AppDynamics will be deprecating support for static IP ranges for the PDX/Oregon SaaS EUM collector Please refer to the AWS IP range JSON file for the IP ranges for the Notes: All traffic originating from the Oregon Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP ranges for the Notes: All traffic originating from the Sao Paolo Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Frankfurt Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the London Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Capetown Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Hong Kong Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Mumbai Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Singapore Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Sydney Datacenter environment will have one of the following source IP addresses: Americas
Platform Components Domains AWS Region IP Addresses/Ranges AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://analytics.api.appdynamics.comus-west-2Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.Tenant https://<your-controller>.saas.appdynamics.comEUM Cloud https://col.eum-appdynamics.com (EUM Collector)https://col.eum-appdynamics.com/ on May 27th, 2022. This upgrade is required to improve the scalability of the cloud infrastructure used by the AppDynamics EUM solution. If your organization currently utilizes firewall rules based on static IP ranges, you will need to update them to add the https://col.eum-appdynamics.com/ domain to the allowlist instead. This change needs to be made before May 27th, 2022, otherwise EUM data will be lost (including Mobile and Browser RUM) for any applications being monitored which sit behind the firewall. Please contact your account team or support team if you have any questions.us-west-2 region.IoT REST API https://iot-col.eum-appdynamics.comScreenshot Service https://image.eum-appdynamics.comSynthetic Server https://synthetic.api.appdynamics.com52.40.35.5 (Boardman, Oregon)52.201.103.47 (Ashburn, Virginia)Synthetic Server Feeder wss://synthetic-feeder.api.appdynamics.comPlease refer to the AWS IP range JSON file for the IP ranges for the us-west-2 region.Synthetic Hosted Agents See Synthetic Hosted Agents. 34.218.183.67 52.88.49.7534.218.135.5544.224.91.19044.224.93.208100.21.44.4735.163.240.75100.21.168.15044.224.41.204Platform Components Domains AWS Region IP Addresses/Ranges AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://gru-ana-api.saas.appdynamics.comsa-east-1Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1 region.Tenant https://<your-controller>.saas.appdynamics.comEUM Cloud https://gru-col.eum-appdynamics.com (EUM Collector)https://gru-api.eum-appdynamics.com (EUM API)sa-east-1 region.IoT REST API https://gru-iot-col.eum-appdynamics.comSynthetic Server Feeder wss://gru-synthetic-feeder.eum-appdynamics.comSynthetic Server https://gru-synthetic.eum-appdynamics.comSynthetic Server Feeder https://gru-image.eum-appdynamics.comSynthetic Hosted Agents See Synthetic Hosted Agents. 54.94.50.18854.233.178.8918.229.226.158EMEA
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://fra-ana-api.saas.appdynamics.comeu-central-1Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.Tenant https://<your-controller>.saas.appdynamics.comAppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. EUM Cloud https://fra-col.eum-appdynamics.com (EUM Collector)https://fra-api.eum-appdynamics.com (EUM API)eu-central-1.IoT REST API https://fra-iot-col.eum-appdynamics.comScreenshot Service https://fra-image.eum-appdynamics.comSynthetic Server https://fra-synthetic.eum-appdynamics.com52.48.243.82 (Dublin, Ireland)Synthetic Server Feeder wss://fra-synthetic-feeder.eum-appdynamics.comPlease refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1.Synthetic Hosted Agents See Synthetic Hosted Agents. 18.195.41.3318.195.153.18218.195.58.148Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://lon-ana-api.saas.appdynamics.comeu-west-2Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2.Tenant https://<your-controller>.saas.appdynamics.comAppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. EUM Cloud https://lon-col.eum-appdynamics.com (EUM Collector)https://lon-api.eum-appdynamics.com (EUM API)eu-west-2.IoT REST API https://lon-iot-col.eum-appdynamics.comScreenshot Service https://lon-image.eum-appdynamics.comSynthetic Server Feeder wss://lon-synthetic-feeder.eum-appdynamics.comSynthetic Server https://lon-synthetic.eum-appdynamics.comSynthetic Server Feeder wss://lon-synthetic-feeder.eum-appdynamics.comSynthetic Hosted Agents See Synthetic Hosted Agents. 3.8.253.17018.135.187.15618.135.213.75Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://cpt-ana-api.saas.appdynamics.comaf-south-1Please refer to the AWS IP range JSON file for the IP range for the AWS region af-south-1.Tenant https://<your-controller>.saas.appdynamics.comAppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. EUM Cloud https://cpt-col.eum-appdynamics.com (EUM Collector)https://cpt-api.eum-appdynamics.com (EUM API)af-south-1.IoT REST API https://cpt-iot-col.eum-appdynamics.comScreenshot Service https://cpt-image.eum-appdynamics.comSynthetic Server https://cpt-synthetic.eum-appdynamics.comSynthetic Server Feeder wss://cpt-synthetic-feeder.eum-appdynamics.comSynthetic Hosted Agents See Synthetic Hosted Agents. 13.244.227.23813.244.225.1543.244.174.250APAC
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://hkg-ana-api.saas.appdynamics.comap-east-1Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-east-1.Tenant https://<your-controller>.saas.appdynamics.comEUM Cloud https://hkg-col.eum-appdynamics.com (EUM Collector)https://hkg-api.eum-appdynamics.com (EUM API)ap-east-1.IoT REST API https://hkg-iot-col.eum-appdynamics.comScreenshot Service https://hkg-image.eum-appdynamics.comSynthetic Server https://hkg-synthetic.eum-appdynamics.comSynthetic Server Feeder wss://hkg-synthetic-feeder.eum-appdynamics.comSynthetic Hosted Agents See Synthetic Hosted Agents. 18.163.88.14318.162.92.4118.166.80.78Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://bom-ana-api.saas.appdynamics.comap-south-1Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.Tenant https://<your-controller>.saas.appdynamics.comEUM Cloud https://bom-col.eum-appdynamics.com (EUM Collector)https://bom-api.eum-appdynamics.com (EUM API)ap-south-1.IoT REST API https://bom-iot-col.eum-appdynamics.comap-south-1.Screenshot Service https://bom-image.eum-appdynamics.comSynthetic Server Feeder wss://bom-synthetic-feeder.eum-appdynamics.comSynthetic Server https://bom-synthetic.eum-appdynamics.comSynthetic Hosted Agents See Synthetic Hosted Agents. 13.232.191.1743.7.186.3213.127.49.48Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://sin-ana-api.saas.appdynamics.comap-southeast-1Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-1.Tenant https://<your-controller>.saas.appdynamics.comEUM Cloud https://sin-col.eum-appdynamics.com (EUM Collector)https://sin-api.eum-appdynamics.com (EUM API)ap-southeast-1.IoT REST API https://sin-iot-col.eum-appdynamics.comScreenshot Service https://sin-image.eum-appdynamics.comSynthetic Server https://sin-synthetic.eum-appdynamics.comSynthetic Server Feeder wss://sin-synthetic-feeder.eum-appdynamics.comSynthetic Hosted Agents See Synthetic Hosted Agents. 13.228.123.22254.169.20.12013.229.165.25Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.comAnalytics https://syd-ana-api.saas.appdynamics.comap-southeast-2Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2.Tenant https://<your-controller>.saas.appdynamics.comEUM Cloud https://syd-col.eum-appdynamics.com (EUM Collector)https://syd-api.eum-appdynamics.com (EUM API)ap-southeast-2.IoT REST API https://syd-iot-col.eum-appdynamics.comScreenshot Service https://syd-image.eum-appdynamics.comSynthetic Server https://syd-synthetic.eum-appdynamics.comSynthetic Server Feeder wss://syd-synthetic-feeder.eum-appdynamics.comSynthetic Hosted Agents See Synthetic Hosted Agents. 13.210.238.713.54.206.4913.55.209.28
Synthetic Hosted Agents
| Agent Location | Region | IP Address |
|---|---|---|
| Ashburn | us-east-1 |
|
| San Francisco | us-west-1 |
|
| Oregon | us-west-2 |
|
| Capetown | af-south-1 |
|
| Hong Kong | ap-east-1 |
|
| Mumbai | ap-south-1 |
|
| Seoul | ap-northeast-2 |
|
| Singapore | ap-southeast-1 |
|
| Sydney | ap-southeast-2 |
|
| Tokyo | ap-northeast-1 |
|
| Montreal | ca-central-1 |
|
| Frankfurt | eu-central-1 |
|
| Dublin | eu-west-1 |
|
| London | eu-west-2 |
|
| Milan | eu-south-1 |
|
| Paris | eu-west-3 |
|
| Sao Paulo | sa-east-1 |
|
AppDynamics provides the following Azure cloud regions represented by the tabs below. Each region, in addition, provides a selection of agent locations.
| Agent Location | IP Address |
|---|---|
Amsterdam | 20.50.223.192/28 |
Chennai | 40.81.66.16/28 |
Melbourne | 52.147.42.240/30 |
San Antonio | 40.119.52.112/28 |
Toronto | 20.151.49.240/28 |
| Agent Location | IP Address |
|---|---|
Melbourne | 52.243.108.208/29 |
Mapping of Execution Containers and Browser Locations
The table below lists the available browser locations as well as the corresponding provider and container location.
| * Browser Location | Provider | Container Location |
|---|---|---|
Ashburn, Virginia | AWS | US East (N. Virginia) |
Montreal, Québec | AWS | |
Toronto, Ontario | Azure | |
| Amsterdam, Netherlands | Azure | EU (Ireland) |
| Dublin, Ireland | AWS | |
| Frankfurt, Germany | AWS | |
| London, United Kingdom | AWS | |
| Milan, Italy | AWS | |
| Paris, France | AWS | |
| Hong Kong, China | AWS | Asia Pacific (Tokyo) |
| Seoul, South Korea | AWS | |
| Tokyo, Japan | AWS | |
| Chennai, India | Azure | Asia Pacific (Singapore) |
| Mumbai, India | AWS | |
| Singapore | AWS | |
| Melbourne, Australia | Azure | Asia Pacific (Sydney) |
| Sydney, Australia | AWS | |
| Boardman, Oregon | AWS | US West (Oregon) |
| San Francisco, California | AWS | |
| Sao Paulo, Brazil | AWS | |
| San Antonio, Texas | Azure |
Info |
|---|
*Some of the locations are enabled only based on requests in the new regional clouds. To add missing locations in any regional cloud, raise a support ticket with the list of required locations. |
Hosted Agent Coverage Variations
Synthetic hosted agents have the following coverage variations:
- The US EUM cloud has access to both AWS and Azure locations.
- The Frankfurt EUM cloud has access to only AWS locations.
- The Sydney EUM cloud has access to only AWS locations.
The Bombay EUM cloud has access to only AWS locations.
