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This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your allowlists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.
SaaS Tenants listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Tenants have no rules to block any traffic on port 443.
AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. As part of a critical infrastructure upgrade, AppDynamics will be deprecating support for static IP ranges for the PDX/Oregon SaaS EUM collector Please refer to the AWS IP range JSON file for the IP ranges for the Notes: All traffic originating from the Oregon Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP ranges for the Notes: All traffic originating from the Sao Paolo Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Frankfurt Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the London Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Capetown Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Hong Kong Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Mumbai Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Singapore Datacenter environment will have one of the following source IP addresses: AppDynamics uses Amazon CloudFront for the CDN. See the CloudFront IP ranges for the possible IP addresses used for the AppDynamics CDN. AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. Please refer to the AWS IP range JSON file for the IP range for the AWS region Notes: All traffic originating from the Sydney Datacenter environment will have one of the following source IP addresses: Americas
Platform Components Domains AWS Region IP Addresses/Ranges AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://analytics.api.appdynamics.com
us-west-2
Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2
region.Tenant https://<your-controller>.saas.appdynamics.com
EUM Cloud https://col.eum-appdynamics.com
(EUM Collector)https://col.eum-appdynamics.com/
on May 27th, 2022. This upgrade is required to improve the scalability of the cloud infrastructure used by the AppDynamics EUM solution. If your organization currently utilizes firewall rules based on static IP ranges, you will need to update them to add the https://col.eum-appdynamics.com/
domain to the allowlist instead. This change needs to be made before May 27th, 2022, otherwise EUM data will be lost (including Mobile and Browser RUM) for any applications being monitored which sit behind the firewall. Please contact your account team or support team if you have any questions.us-west-2
region.IoT REST API https://iot-col.eum-appdynamics.com
Screenshot Service https://image.eum-appdynamics.com
Synthetic Server https://synthetic.api.appdynamics.com
52.40.35.5
(Boardman, Oregon)52.201.103.47
(Ashburn, Virginia)Synthetic Server Feeder wss://synthetic-feeder.api.appdynamics.com
Please refer to the AWS IP range JSON file for the IP ranges for the us-west-2
region.Synthetic Hosted Agents See Synthetic Hosted Agents. 34.218.183.67
52.88.49.75
34.218.135.55
44.224.91.190
44.224.93.208
100.21.44.47
35.163.240.75
100.21.168.150
44.224.41.204
Platform Components Domains AWS Region IP Addresses/Ranges AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://gru-ana-api.saas.appdynamics.com
sa-east-1
Please refer to the AWS IP range JSON file for the IP ranges for the sa-east-1
region.Tenant https://<your-controller>.saas.appdynamics.com
EUM Cloud https://gru-col.eum-appdynamics.com
(EUM Collector)https://gru-api.eum-appdynamics.com
(EUM API)sa-east-1
region.IoT REST API https://gru-iot-col.eum-appdynamics.com
Synthetic Server Feeder wss://gru-synthetic-feeder.eum-appdynamics.com
Synthetic Server https://gru-synthetic.eum-appdynamics.com
Synthetic Server Feeder https://gru-image.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents. 54.94.50.188
54.233.178.89
18.229.226.158
EMEA
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://fra-ana-api.saas.appdynamics.com
eu-central-1
Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1
.Tenant https://<your-controller>.saas.appdynamics.com
AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. EUM Cloud https://fra-col.eum-appdynamics.com
(EUM Collector)https://fra-api.eum-appdynamics.com
(EUM API)eu-central-1
.IoT REST API https://fra-iot-col.eum-appdynamics.com
Screenshot Service https://fra-image.eum-appdynamics.com
Synthetic Server https://fra-synthetic.eum-appdynamics.com
52.48.243.82
(Dublin, Ireland)Synthetic Server Feeder wss://fra-synthetic-feeder.eum-appdynamics.com
Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1
.Synthetic Hosted Agents See Synthetic Hosted Agents. 18.195.41.33
18.195.153.182
18.195.58.148
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://lon-ana-api.saas.appdynamics.com
eu-west-2
Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-west-2
.Tenant https://<your-controller>.saas.appdynamics.com
AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. EUM Cloud https://lon-col.eum-appdynamics.com
(EUM Collector)https://lon-api.eum-appdynamics.com
(EUM API)eu-west-2
.IoT REST API https://lon-iot-col.eum-appdynamics.com
Screenshot Service https://lon-image.eum-appdynamics.com
Synthetic Server Feeder wss://lon-synthetic-feeder.eum-appdynamics.com
Synthetic Server https://lon-synthetic.eum-appdynamics.com
Synthetic Server Feeder wss://lon-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents. 3.8.253.170
18.135.187.156
18.135.213.75
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://cpt-ana-api.saas.appdynamics.com
af-south-1
Please refer to the AWS IP range JSON file for the IP range for the AWS region af-south-1
.Tenant https://<your-controller>.saas.appdynamics.com
AppDynamics will provide a unique set of IP addresses at the time of provisioning the Tenant within AWS. EUM Cloud https://cpt-col.eum-appdynamics.com
(EUM Collector)https://cpt-api.eum-appdynamics.com
(EUM API)af-south-1
.IoT REST API https://cpt-iot-col.eum-appdynamics.com
Screenshot Service https://cpt-image.eum-appdynamics.com
Synthetic Server https://cpt-synthetic.eum-appdynamics.com
Synthetic Server Feeder wss://cpt-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents. 13.244.227.238
13.244.225.154
3.244.174.250
APAC
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://hkg-ana-api.saas.appdynamics.com
ap-east-1
Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-east-1
.Tenant https://<your-controller>.saas.appdynamics.com
EUM Cloud https://hkg-col.eum-appdynamics.com (EUM Collector)
https://hkg-api.eum-appdynamics.com
(EUM API)ap-east-1
.IoT REST API https://hkg-iot-col.eum-appdynamics.com
Screenshot Service https://hkg-image.eum-appdynamics.com
Synthetic Server https://hkg-synthetic.eum-appdynamics.com
Synthetic Server Feeder wss://hkg-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents. 18.163.88.143
18.162.92.41
18.166.80.78
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://bom-ana-api.saas.appdynamics.com
ap-south-1
Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-south-1.
Tenant https://<your-controller>.saas.appdynamics.com
EUM Cloud https://bom-col.eum-appdynamics.com (EUM Collector)
https://bom-api.eum-appdynamics.com
(EUM API)ap-south-1
.IoT REST API https://bom-iot-col.eum-appdynamics.com
ap-south-1
.Screenshot Service https://bom-image.eum-appdynamics.com
Synthetic Server Feeder wss://bom-synthetic-feeder.eum-appdynamics.com
Synthetic Server https://bom-synthetic.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents. 13.232.191.174
3.7.186.32
13.127.49.48
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://sin-ana-api.saas.appdynamics.com
ap-southeast-1
Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-1
.Tenant https://<your-controller>.saas.appdynamics.com
EUM Cloud https://sin-col.eum-appdynamics.com (EUM Collector)
https://sin-api.eum-appdynamics.com
(EUM API)ap-southeast-1
.IoT REST API https://sin-iot-col.eum-appdynamics.com
Screenshot Service https://sin-image.eum-appdynamics.com
Synthetic Server https://sin-synthetic.eum-appdynamics.com
Synthetic Server Feeder wss://sin-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents. 13.228.123.222
54.169.20.120
13.229.165.25
Platform Components Domains AWS Region IP Addresses/Range AppDynamics Content Delivery Network (CDN) https://cdn.appdynamics.com
Analytics https://syd-ana-api.saas.appdynamics.com
ap-southeast-2
Please refer to the AWS IP range JSON file for the IP range for the AWS region ap-southeast-2
.Tenant https://<your-controller>.saas.appdynamics.com
EUM Cloud https://syd-col.eum-appdynamics.com (EUM Collector)
https://syd-api.eum-appdynamics.com
(EUM API)ap-southeast-2
.IoT REST API https://syd-iot-col.eum-appdynamics.com
Screenshot Service https://syd-image.eum-appdynamics.com
Synthetic Server https://syd-synthetic.eum-appdynamics.com
Synthetic Server Feeder wss://syd-synthetic-feeder.eum-appdynamics.com
Synthetic Hosted Agents See Synthetic Hosted Agents. 13.210.238.7
13.54.206.49
13.55.209.28
Synthetic Hosted Agents
Agent Location | Region | IP Address |
---|---|---|
Ashburn | us-east-1 |
|
San Francisco | us-west-1 |
|
Oregon | us-west-2 |
|
Capetown | af-south-1 |
|
Hong Kong | ap-east-1 |
|
Mumbai | ap-south-1 |
|
Seoul | ap-northeast-2 |
|
Singapore | ap-southeast-1 |
|
Sydney | ap-southeast-2 |
|
Tokyo | ap-northeast-1 |
|
Montreal | ca-central-1 |
|
Frankfurt | eu-central-1 |
|
Dublin | eu-west-1 |
|
London | eu-west-2 |
|
Milan | eu-south-1 |
|
Paris | eu-west-3 |
|
Sao Paulo | sa-east-1 |
|
AppDynamics provides the following Azure cloud regions represented by the tabs below. Each region, in addition, provides a selection of agent locations.
Agent Location | IP Address |
---|---|
Amsterdam | 20.50.223.192/28 |
Chennai | 40.81.66.16/28 |
Melbourne | 52.147.42.240/30 |
San Antonio | 40.119.52.112/28 |
Toronto | 20.151.49.240/28 |
Agent Location | IP Address |
---|---|
Melbourne | 52.243.108.208/29 |
Mapping of Execution Containers and Browser Locations
The table below lists the available browser locations as well as the corresponding provider and container location.
* Browser Location | Provider | Container Location |
---|---|---|
Ashburn, Virginia | AWS | US East (N. Virginia) |
Montreal, Québec | AWS | |
Toronto, Ontario | Azure | |
Amsterdam, Netherlands | Azure | EU (Ireland) |
Dublin, Ireland | AWS | |
Frankfurt, Germany | AWS | |
London, United Kingdom | AWS | |
Milan, Italy | AWS | |
Paris, France | AWS | |
Hong Kong, China | AWS | Asia Pacific (Tokyo) |
Seoul, South Korea | AWS | |
Tokyo, Japan | AWS | |
Chennai, India | Azure | Asia Pacific (Singapore) |
Mumbai, India | AWS | |
Singapore | AWS | |
Melbourne, Australia | Azure | Asia Pacific (Sydney) |
Sydney, Australia | AWS | |
Boardman, Oregon | AWS | US West (Oregon) |
San Francisco, California | AWS | |
Sao Paulo, Brazil | AWS | |
San Antonio, Texas | Azure |
Info |
---|
*Some of the locations are enabled only based on requests in the new regional clouds. To add missing locations in any regional cloud, raise a support ticket with the list of required locations. |
Hosted Agent Coverage Variations
Synthetic hosted agents have the following coverage variations:
- The US EUM cloud has access to both AWS and Azure locations.
- The Frankfurt EUM cloud has access to only AWS locations.
- The Sydney EUM cloud has access to only AWS locations.
The Bombay EUM cloud has access to only AWS locations.