AppDynamics agents in a SaaS-based deployment need to be able to reach the AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components.
This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure all ranges and individual IP addresses in your whitelists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.
SaaS Controllers listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controllers have no rules to block any traffic on port 443.
| Platform Components | Domains | AWS Region | IP Ranges |
|---|---|---|---|
| Controller | https://<your-controller>.saas.appdynamics.com | us-west-2 | AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS. |
| EUM Cloud | https://col.eum-appdynamics.com (EUM Collector) https://api.eum-appdynamics.com (EUM API) |
| Please refer to the AWS IP range JSON file for the IP ranges for the specified AWS regions. |
| IoT REST API | https://iot-col.eum-appdynamics.com | us-west-2 | |
| Analytics | https://analytics.api.appdynamics.com | ||
| Screenshot Service | https://image.eum-appdynamics.com | ||
| Synthetic Server Feeder | wss://synthetic-feeder.api.appdynamics.com | ||
| Synthetic Server | https://synthetic.api.appdynamics.com | us-west-2 | Static IP Addresses
|
| Synthetic Hosted Agents | The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available. | ||
Notes:
All traffic originating from the Americas Datacenter environment will have one of the following source IP addresses:
34.218.183.67
52.88.49.75
34.218.135.55
44.224.91.190
44.224.93.208
100.21.44.47
35.163.240.75
100.21.168.150
44.224.41.204
| Platform Components | Domains | AWS Region | IP Range |
|---|---|---|---|
| Controller | https://<your-controller>.saas.appdynamics.com | eu-central-1 | AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS. |
| EUM Cloud | https://fra-col.eum-appdynamics.com (EUM Collector) https://fra-api.eum-appdynamics.com (EUM API) | Please refer to the AWS IP range JSON file for the IP range for the AWS region eu-central-1. | |
| IoT REST API | https://fra-iot-col.eum-appdynamics.com | ||
| Analytics | https://fra-ana-api.saas.appdynamics.com | ||
| Screenshot Service | https://fra-image.eum-appdynamics.com | ||
| Synthetic Server Feeder | wss://fra-synthetic-feeder.eum-appdynamics.com | ||
| Synthetic Server | https://fra-synthetic.eum-appdynamics.com | Static IP Address: 52.48.243.82 (Dublin, Ireland) | |
| Synthetic Hosted Agents | The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available. | ||
Notes:
All traffic originating from the EMEA Datacenter environment will have one of the following source IP addresses:
18.195.41.33
18.195.153.182
18.195.58.148
| Platform Components | Domains | AWS Region | IP Range |
|---|---|---|---|
| Controller | https://<your-controller>.saas.appdynamics.com | ap-southeast-2 | AppDynamics will provide a unique set of IP addresses at the time of provisioning the Controller within AWS. |
| EUM Cloud | https://syd-col.eum-appdynamics.com (EUM Collector) https://syd-api.eum-appdynamics.com (EUM API) | Please refer to the AWS IP range JSON file for the IP range for the AWS region | |
| IoT REST API | https://syd-iot-col.eum-appdynamics.com | ||
| Analytics | https://syd-ana-api.saas.appdynamics.com | ||
| Screenshot Service | https://syd-image.eum-appdynamics.com | ||
| Synthetic Server Feeder | wss://syd-synthetic-feeder.eum-appdynamics.com | ||
| Synthetic Server | https://syd-synthetic.eum-appdynamics.com | ||
| Synthetic Hosted Agents | The fully qualified domain names (FQDNs) and the range of IP addresses are not currently available. | ||
Notes:
All traffic originating from the APAC Datacenter environment will have one of the following source IP addresses:
13.55.209.28
13.54.206.49
13.210.238.7