AppDynamics agents in a SaaS-based deployment need to be able to reach the AppDynamics-hosted platform components. Depending on your network configuration, you may need to modify your firewall configuration to permit outbound connections from agents to the SaaS components. 

This page lists the current AppDynamics SaaS IP ranges and domains for each region. Due to the SaaS architecture, you need to configure the all ranges and individual IP addresses in your whitelists to ensure successful connectivity. Note that the IP addresses are subject to change. See Firewall Considerations for configuring the platform endpoints and tips for setting up firewalls.

SaaS Controllers listen for incoming communication from agents on port 443. Thus, unless there is a DDOS attack, SaaS Controllers have no rules to block any traffic on port 443.

AppD Data Center

In the AppD Data Center, the Controllers are tagged and labeled as being for APAC, EMEA, and the Americas; maintenance is carried out at times appropriate for these regions.

Platform ComponentsDomainsIP BlockEquivalent Range
Controllerhttps://<your-controller>.saas.appdynamics.com45.64.64.0/2245.64.64.0 – 45.64.67.255
69.27.41.0/2469.27.41.1 – 69.27.41.254
69.27.42.0/2469.27.42.1 – 69.27.42.254
69.27.44.0/2469.27.44.1 – 69.27.44.254
103.28.248.0/2203.28.248.1 – 103.28.251.254
107.154.126.0/24107.154.126.0 – 107.154.126.255
149.126.72.0/21149.126.72.1 – 149.126.79.254
162.210.94.0/23162.210.94.1 – 162.210.95.254
185.11.124.0/22185.11.124.1 – 185.11.127.254
192.230.64.0/18192.230.64.1 – 192.230.127.254
198.143.32.0/19198.143.32.1 – 198.143.63.254
198.169.194.0/23198.169.194.1 – 198.169.195.255
199.83.128.0/21199.83.128.1 – 199.83.135.254
2a02:e980::/29 (optional)2a02:e980:0:0:0:0:0:0 – 2a02:e987:ffff:ffff:ffff:ffff:ffff:ffff
EUM Cloud, IoT REST API, Synthetic Services, Analytics

For these platform components, see the table given in the Americas tab for the domains, AWS regions, and IP ranges.

Notes:

  • 69.27.44.20–24 is the SNAT pool range of IP addresses used for sourced (or originated) traffic from the data center for both 69.27.44.0/24 and 198.169.195.0/24 traffic.
    That range is used for ALL outbound traffic.

  • 69.27.44.226 is the IP address of the SMTP service (both in and out).

Americas

Platform ComponentsDomainsAWS RegionIP Ranges
Controller

https://<your-controller>.saas.appdynamics.com

us-west-2

The IP range will be from an assigned set from Amazon.
For a smaller and restricted set, contact customer support.

EUM Cloud

https://col.eum-appdynamics.com (EUM Collector)

https://api.eum-appdynamics.com (EUM API)

us-east-1

us-west-2

eu-west-1

IoT REST APIhttps://iot-col.eum-appdynamics.comus-west-2
Analyticshttps://analytics.api.appdynamics.comus-west-2
Synthetic Serverhttps://synthetic.api.appdynamics.comus-west-2

Static IP Addresses

  • 52.40.35.5 (Boardman, Oregon)
  • 52.201.103.47 (Ashburn, Virginia)

EMEA

Platform Components
Domains
AWS Region
IP Range
Controllerhttps://<your-controller>.saas.appdynamics.com

eu-central-1

 

 

 
The IP range will be from an assigned set from Amazon.
For a smaller and restricted set, contact customer support.
EUM Cloud

https://fra-col.eum-appdynamics.com (EUM Collector)

https://fra-api.eum-appdynamics.com (EUM API)

IoT REST APIhttps://fra-iot-col.eum-appdynamics.com
Analyticshttps://fra-ana-api.saas.appdynamics.com
Synthetic Serverhttps://fra-synthetic.eum-appdynamics.com

Static IP Address:

52.48.243.82 (Dublin, Ireland)

APAC

Platform ComponentsDomainsAWS RegionIP Range
Controllerhttps://<your-controller>.saas.appdynamics.comap-southeast-2

 

 

 

The IP range will be from an assigned set from Amazon.
For a smaller and restricted set, contact customer support.

 

 
EUM Cloud

https://syd-col.eum-appdynamics.com (EUM Collector)

https://syd-api.eum-appdynamics.com (EUM API)

IoT REST APIhttps://syd-iot-col.eum-appdynamics.com
Analyticshttps://syd-ana-api.saas.appdynamics.com
Synthetic Server

https://syd-synthetic.eum-appdynamics.com


 

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