The Enterprise Console keeps all data pertaining to its managed Splunk AppDynamics On-Premises platform deployment in a MySQL database. To back up an Enterprise Console installation, you use MySQL commands to export and restore data. You will also need to back up the Enterprise Console's secure credential store file.

Backing up Enterprise Console data is a separate consideration from backing up a Controller. For more information on Controller backups, see Controller Data and Backups. 

In the event that your Enterprise Console host fails, follow these steps to ensure that you can recover.

To back up the Enterprise Console:

  1. Export the Enterprise Console data: 

    mysqldump -u root -p <password> -h <mysql-hostname> -P <mysql-port> platform_admin > /tmp/platform_admin_dump.sql

    This puts the export file into a named file in the /tmp directory. Choose another location, if appropriate. 

  2. Change to the mysql/bin directory of Enterprise Console: 

    cd <platform>/mysql/bin

  3. Import the data into the backup Enterprise Console instance: 

    mysql -u root -p <db_root_user_password> -h <mysql-hostname> -P <mysql-port> platform_admin < /tmp/platform_admin_dump.sql

  4. Copy the Enterprise Console's secure credential store (SCS) file <platform>/platform_admin/.appd.scs to the same directory on your backup Enterprise Console instance. Make sure you retain the same file permissions for the SCS file (644) on the backup instance of the Enterprise Console.