New crashes appear in the Events widget. You can configure Mobile RUM to send you alerts when new crashes occur. 

You can configure AppDynamics to send you alerts when your mobile application crashes. You can configure email alerts for health rule violates based on some default health rules or by manually creating a policy with a notification action or creating an email digest.

Set Up Alerts for Crashes

Setting up alerts for crashes is similar to setting up alerts for other health rule violations:

  1. Configure Mobile Crash Alerts. This will configure the default number of crashes:

    To set a threshold for crash alerts in the Controller UI:

    1. Go to your MRUM application.
    2. In the left-hand column, go to Configuration > Mobile App Group Configuration > Settings.
    3. Under Configure Crashes, enter the minimum number of new crashes needed to send an alert. The default value is one crash.
    4. Click Save.

  2. If desired, update the Critical Criteria and Warning Criteria for the health rule Crash Rate is much higher than normal. See Configure Health Rules.

  3. Create a policy that will be triggered when the health rule for crashes is violated. You'll need to configure an action to be taken when the policy is triggered.
  4. After you set up the email alerts, when a health rule is violated, an email will be sent indicating whether there was a warning or critical alert and providing links to view crash and session details. 

Crashes that have the status "Closed" do not trigger alerts.

Create Email Digest for Crashes

You can create the same type of notification for crashes by creating an email digest. 

From the Create Email Digest dialog, check the Mobile Crash checkbox: 

Create Email Digest

You can then use the Email Digest wizard to add recipients, a custom message, and schedule the frequency to send emails.