The following steps describe how to collect troubleshooting information for your Controller. You may be requested for the information when troubleshooting with the AppDynamics support team.
Get Heap and Histogram Dump Files
It is recommended that you install JDK on your system before using the following commands.
Get the process id of the Controller to use in subsequent commands.
ps -ef | grep java
Get the heap dump before garbage collection using the following command: