Filter User Journeys

You can filter user journeys by the fields listed below to see user journeys through a helpful context, such as troubleshooting a crash by mobile device version. When you apply a filter, such as a mobile device version iOS 10, Experience Journey Map shows the top journeys for iOS 10 users.

To use the filters:

1. In the upper right-hand corner, click on the Filter Panel .
2. Select a filter(s).
3. Click Apply.

Available Filters

The table below lists available filters for Experience Journey Map. 

Using the Custom User Data Filter

The custom user data filter allows you to filter user journeys by user data strings you previously configured (strings with a maximum of 5000 values).

Custom user data you configure is automatically included in the Experience Journey Map data collection. 

To filter by custom user data:

1. Click on the Filter Panel. 
2. In the panel, click on  > Select Visible Filters.
3. In the Filter Panel , check the "Custom User Data" box.
4. Start typing a data string. The screen will auto-populate with data available. 
5. In the pop-up, check data you want to filter.
6. Click Apply.

To configure custom user data, see:

• Add Custom User Data to a Page Browser Snapshot
• Customize the iOS Instrumentation
• Customize the Android Instrumentation