AppDynamics Support

Have a question about using AppDynamics or running into a problem? This page describes the necessary steps to help resolve your questions.  

Search the Documentation

You can search for information from: 

• The Search field on the right side of the top menu bar initiates a search of the entire documentation set.
• The Search field in the left navigation pane to search within the current version only.

You can search across AppDynamics information resources, including the Community, Knowledge Base, Support, and more in the AppDynamics Support Center.  Help 

Ask the Community

If you have questions about using AppDynamics, ask the AppDynamics Community. 

Contact Support

If you need further assistance, contact your Account Representative or Technical Support.

For Technical Support, click the Help tab while logged in with your AppDynamics account in the AppDynamics Support Center. 

When requesting support, attach relevant logs for your issue(s):

• For log files from the Tenant, see Platform Log Files.
• For the heap, histogram, and thread dumps, see Tenant Dump Files.

AppDynamics has implemented restrictions and will not enter into any negotiation with, or seek to solicit any interest from, any third party in relation to the sale or use of the AppDynamics products or software or any part thereof, whether directly or indirectly with any country or region subject to an embargo including but not limited to Cuba, Iran, North Korea, Sudan, Syria, and Crimea.