The AppDynamics mobile application lets you monitor the health and performance of your applications on iOS and Android devices. Alerts on a device can notify you of application issues within minutes of their occurrence.

Supported Environments and Versions

Using the AppDynamics Mobile App requires: 

  • Controller >= 4.0 
  • For the device, these operating systems: 
    • iPhone, iPad, or other iOS-based devices: iOS >= 8.0
    • Android: Android >= 4.0 (Ice Cream Sandwich)

You can view custom dashboards on the mobile app, but node- or tier-level custom dashboards are not available for viewing in the Mobile App. 

Get the Mobile App

To get the AppDynamics Mobile App:

After installation, set up your account from within the application using one of two methods: 

  • By scanning a QR code in the Controller UI with your mobile device. 
  • By configuring the Controller account settings manually. 

Configure your Account by Scanning a QR Code

To set up your account by QR code:

  1. In the Controller UI, click SettingsSettingsand select My Preferences. 
  2. Click the View Configuration Code link. 
  3. Follow the instructions to set up your device with the QR code. 

Configure your Account Manually  

  1. Launch the mobile app. 
  2. Click Add New Account if you have already set up an account and want to set up another.
  3. Enter your Controller URL and click Next. 
    If you are using SSL, make sure to check the Use HTTPS box. 
  4. Enter your account name based on your Controller type:
    • For a SaaS or multi-tenant Controller, enter the account name provided when you signed up for a SaaS Controller or the account name added by your administrator for a multi-tenant Controller. 
    • For a single-tenant on-premises Controller, use the built-in default account, Customer1.  
  5. Click Next.
  6. Enter your username and password and click Next.

Enable Notifications on the Device

You can set Mobile App to notify you when selected applications have an event or anomaly, which can help you to significantly reduce downtime. When notifications are enabled, you will receive them even when Mobile App is closed.

An on-premises Controller is not configured to generate push notifications by default. To enable push notifications, follow the instructions to Enable Notifications from an On-Premises Controller. 

If notifications fail, AppDynamics captures the error in the Controller log. 

iOS Device

You need to enable the push notifications, and then select the events on which you'd like to be notified:

  1. Tap an application on the main screen to drill into it. 
  2. Open the application menu Application menu. 
  3. Select Settings.
  4. Turn on Push Notifications. 
  5. Click the arrow to go back.
  6. Tap on the Events section.
  7. ClickMenuand select Event List Filter.
  8. Scroll through the list and select which Events to include in notifications.
    Event types include health rule violation states, errors, application changes, and crashes as well as Synthetic events. 
  9. Use the application menu Application menu to return to the Applications Dashboard.

Android Device

You need to enable the push notifications, and then select the events on which you'd like to be notified:

  1. Tap an application on the main screen to drill into it. 
  2. Open the application menu Application menu. 
  3. Select Settings.
  4. Turn on Push Notifications. 
  5. Click the arrow to go back.
  6. Tap on the Events section.
  7. ClickMenuto select Notification Settings.
  8. Scroll through the list and select which Events to include in notifications.
    Event types include health rule violation states, errors, application changes, and more. 
  9. Use the applications menu Application menuto return to the Applications Dashboard.

 

Enable Notifications from an On-Premises Controller

To generate notifications, the on-premises Controller must be able to reach this domain address: https://mobile-push.api.appdynamics.com/  

You may need to configure your network or intervening firewalls to enable the Controller to access the domain address. Once you have ensured that the Controller can access the AppDynamics site:

  1. Open the Administration Console. 
  2. From the Controller Settings page, locate and set the push.notification.service.enabled flag to 'true'. The change takes effect immediately.