Access and Add Accounts 

You can monitor your existing AppDynamics SaaS accounts or sign in to another account on your device by adding your accounts to the Accounts list. You can access Manage Your Accounts when you sign in to AppDynamics by tapping  in the upper-left corner of the Welcome back screen or by:

  • Tapping  in the upper-left corner of the Welcome back screen, or
  • Tapping  in Settings 

Each AppDynamics session uses a time-sensitive authentication token that begins when you sign in to each AppDynamics account. You can sign in to multiple accounts and work while the tokens are active. Once a token expires, you must sign in again. Contact your administrator to extend your session length.

Access a Different Account

To access a different account:

  1. Tap Settings. Or tap  on the Welcome back screen and skip step 2.

  2. Tap your account name to open Manage Your Accounts.

  3. Tap a different account name and sign into that account. The account opens in the Home screen. Tapping Done closes the screen. While the authentication token for each account is active, you can move between them without re-entering your credentials. 

Add an Account

To add an account:

  1. Tap Settings. Or tap  on the Welcome back screen and skip step 2.

  2. Tap your account name to open Manage Your Accounts.

  3. Tap  Add another account.

  4. Enter a Controller URL, and then click Next. If the Controller does not support HTTPS, deselect Use HTTPS.

  5. Enter the Account Name, and then click Next.

  6. Enter the Username and Password, and then click Sign In. Customize your Home screen displays. See Customize and Edit Your Screens. 

Remove an Account

To remove an account:

  1. Tap Settings. Or tap  on the Welcome back screen and skip step 2.

  2. Tap your account name to open Accounts.

  3. Tap  beside the name of the account that you want to remove.

  4. When the warning messages asks you if you are sure you want to remove the account, click Remove to remove the account from the AppDynamics mobile app.
  5. When finished, tap Done.

Change Your Push Notifications Settings

You can set AppDynamics to notify you when selected applications have an event or anomaly. These flags can help you to significantly reduce downtime. When notifications are enabled on both the Controller and your device, an alert message displays whenever an anomaly or health rule violation is detected even when AppDynamics is closed.

To receive push notifications on your device, ensure the flag push.notification.appdmobile.service.enabled is set to "true" by an Administrator in the Controller Administration Console. If notifications are disabled in the Controller settings or device settings, a warning message displays for both iOS and Android devices.

To set up Push Notifications:

  1. Tap Settings.

  2. Tap Push Notifications. When the Push Notifications screen displays, the off/on switch is set to the off (left) position by default.

  3. Tap the switch to enable Push Notifications (switch to on (right) position). 

    • If you are using an iPhone, the first time you enable Push Notifications, a dialog displays. Tap Allow to enable your phone to receive Push Notifications. (Android devices bypass this step.)

    • If you receive a message stating that: 

      • "Your administrator needs to enable notifications on the Administrator Console," contact your administrator to ensure that the corresponding value in the Controller is "true," and dismiss the error message.

      • Push Notifications is turned off in your device settings, tap Enable to access the device settings, and enable Push Notifications.

      • An error occurred and to try again, there may be a network or connection issue. Try the step again.
  4. To choose what type of Push Notifications you want to receive, tap All notifications to receive all notifications, or leave Specific notifications selected to send notifications for applications selected in Events Feed settings.
  5. Tap Test notifications. A message confirms that notifications are working. If an error message displays that the notifications are not working, try turning the setting off and then on again.
  6. Tap the left-facing arrow  at the top of the screen to return to the Settings screen.

Edit the Events Feed

Use the Events Feed in the Settings menu to add or remove applications for viewing on the Events screen.

  1. Tap Settings and then Events Feed.
  2. Tap Select all applications or tap individual applications.
  3. Tap the left-facing arrowat the top of the screen to return to the Settings screen.

Your changes are saved automatically. You can view them on the Events  screen.

Send Feedback about AppDynamics 

You can provide feedback about the AppDynamics mobile app quickly and easily. Each time you send feedback, a log file may be attached with diagnostic data and error messaging that is automatically collected and sent with your message. You can delete the file at any time before sending your feedback.

To send feedback:

  1. Tap Settings  and then tap Send Feedback. Your default mobile email client prepares to send a message to mobileapphelp@appdynamics.com.
  2. Prepare your message and send it using your mobile device mail application.

Read AppDynamics Policies

You can read any of these policy statements by tapping them:

  • Terms and Conditions
  • Privacy Policy
  • Legal Notices

To read a policy:

  1. Swipe up to view the whole policy.
  2. Tap the left-facing arrow  beside policy name to go back to the Settings screen.

Sign Out of AppDynamics

To securely close AppDynamics:

  1. Tap Settings  at the bottom of the screen.
  2. At the bottom of the Settings screen, tap Sign out: [account].
  3. At the confirmation dialog, tap Sign Out.

Identify Your AppDynamics Build Version

The AppDynamics build version that is currently installed on your device is displayed at the bottom of the Settings screen.

  1. Tap Settings.
  2. Note your Version number at the bottom of the screen.

Metrics Tracking

To improve our product and enhance your experience, AppDynamics may track and collect usage metrics and other data generated through your interaction with AppDynamics. If you prefer not to participate you can opt-out through the Administration Console. You must be an administrator with the root user password to access the Administration Console.

Next Steps

To continue with AppDynamics mobile app, select from these options: