You install the Network Agent as part of an overall workflow for setting up Network Visibility. The three supported workflows are:

To determine the best workflow for your environment, see Set Up Network Visibility on Linux.

Install the DEB Network Agent

  1. Check System Requirements. See Network Visibility Supported Environments.
  2. If you are installing the Network Agent as part of the Multi-Tenant Install workflow, stop each application of interest if it is monitored by an installed App Agent. You will restart each application after you install and set up the Network Agent.
  3. Verify that you have sudo or root access permissions on the machine where you want to install the Agent. (You do not need sudo or root access to run the Agent.)
  4. Open a command prompt on the host, enter the mount command, and check the mounted file system for the directory where you plan to install the Agent. The file system should not have the noexec and nsuid flags set.
  5. Download the Agent package to the machine.
  6. Enter:
    sudo dpkg -i <installer.deb>
    The Network Agent software is installed under /opt/appdynamics/netviz. 
    The Agent should start automatically with the following message: appd-netviz start/running. process <pid #>
    To verify the Network Agent status, enter: sudo service appd-netviz status 
  7. If the Agent does not start, enter: sudo service appd-netviz start 
  8. If you experience any problems or issues, see FAQs and Troubleshooting for Network Visibility.
  9. If you are installing the Network Agent as part of a Set Up Network Visibility on Linux workflow, proceed to the next step in the workflow:

Administer the DEB Network Agent

OperationCommandNotes
Start Agent
sudo service appd-netviz start

If the Agent starts successfully, the following displays:

appd-netviz start/running. process <pid #>

Stop Agent
sudo service appd-netviz stop

If the Agent stops successfully, the following displays:

appd-netviz stop
appd-netviz stop/waiting

Restart Agent
sudo service appd-netviz restart

Check Agent Status

sudo service appd-netviz status

This command shows whether the Agent is running or not. The following displays: 

appd-netviz start/running, process <pid #>

Uninstall the DEB Network Agent

The Network Agent software is installed under /opt/appdynamics/netviz. To uninstall the Agent, enter: 

sudo dpkg -P appd-netviz
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