To use the Synthetic Private Agent, make sure that you meet the requirements given in the table below:


A license for Synthetic Private Agents.

The license for Browser Synthetic Monitoring does not include the usage of Synthetic Private Agents. You will need an additional license.
  • Processor: 2 GHz 
  • Memory: 4 GB RAM
  • Disk Space: 40 GB
The machine should be a dedicated host.
  • Windows Server 2016 64-Bit (only supported for the Synthetic Private Agent 20.2 and higher)
  • Windows Server 2012 64-Bit or Windows Server 2012 R2 64-Bit (Only English version)
  • Microsoft .NET Framework 4.7 or greater

If you use Windows Server 2012, you’ll be able to create jobs that test in IE10. If you use Windows Server 2012 R2, you’ll be able to create jobs that test in IE11.

If you need to test in both IE10 and IE11, then you can set up two Synthetic Private Agents (one on Windows Server 2012 and one on Windows Server 2012 R2) in the same location: They will automatically form a cluster that supports both browsers.

Windows Server 2016 does not support synthetic tests of IE 10 browsers.


Outbound network access to connect to the Synthetic Server:

  •  SaaS: 
  • On-Premises: http://<on-prem-synthetic-server-host>:10101

The Synthetic Server dispatches jobs from the Controller to your Synthetic Private Agent and collects the job results.

For the on-premises Synthetic Server, you are recommended to use an HTTP proxy instead of directly connecting through SSL.